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Browser Compatibility Issues | RosterElf Learn which browsers work best with RosterElf and how to troubleshoot browser-specific issues to ensure smooth access to the platform. Fix BigPond Email Issues | RosterElf Learn how to troubleshoot email delivery problems with BigPond accounts to ensure RosterElf notifications and messages reach your inbox. General troubleshooting guide | RosterElf Learn how to fix common RosterElf software issues by performing a hard reset and clearing browsing data across different browsers. How to fix loading chunk failed error | RosterElf Learn how to resolve the "loading chunk failed" error by clearing your browser cache across Chrome, Firefox, Safari, and Edge. Official RosterElf domain extensions | RosterElf Learn the official RosterElf domain names and approved extensions to verify legitimate links and avoid fraudulent websites. Slow performance issues | RosterElf Diagnose & resolve slow performance in RosterElf by checking internet, clearing browser data & optimising device performance.
A quick and simple fix for the | RosterElf Fix Unexpected App Behaviour error on iPhone RosterElf app by adjusting date, time, language & region settings for smooth compatibility. Access Elf AI support in the mobile app | RosterElf Access Elf AI support in RosterElf mobile app: get instant answers, start new chat conversations & receive 24/7 in-app assistance on iPhone & Android. Adding a shift from a smartphone | RosterElf Add & publish shifts in RosterElf mobile app: select staff & sites, set shift times, add unpaid breaks & notify employees via email, SMS or push. Adding or deleting staff from a smartphone | RosterElf Add new employees & delete staff in RosterElf mobile app, send login instructions, manage profiles & keep your roster updated on iPhone & Android. Approve payroll shifts in the mobile app | RosterElf Approve payroll shifts in RosterElf mobile app: review & edit shift hours, apply filters by site & employee, use custom times & add payroll notes. Calling or texting an employee | RosterElf Call or text employees directly from RosterElf mobile app, access staff contact options & communicate with your team quickly on iPhone & Android. Clocking in/out from a smartphone | RosterElf Clock in & out for shifts on RosterElf smartphone app: add reasons for lateness, take selfies for verification, manage breaks & confirm attendance. Deleting the RosterElf app on an iPhone | RosterElf Learn how to remove and delete the RosterElf app from your iPhone or iOS device, clear app settings, and reinstall from the App Store for a fresh start. Downloading the smartphone app | RosterElf Download RosterElf app for iPhone & Android: direct links to App Store & Google Play, plus set up Time Clock app on company tablets. Enable location settings for Safari on iPad | RosterElf Enable location settings for Safari on iPad: adjust location access in Settings & ensure Safari can provide local search results & location content. Filter Roster by Site (Mobile) | RosterElf Filter rosters by site, position & staff on RosterElf mobile app, apply multiple filters to focus on specific shifts & clear filters for full roster. Fix Android Notifications | RosterElf Fix RosterElf notification issues on Android: adjust power-saving settings on Samsung, Xiaomi, Oppo & Huawei to ensure timely shift alerts. Fix common RosterElf app issues | RosterElf Troubleshoot RosterElf app issues: clock-in problems, photo errors, app crashes, missing shifts & device compatibility checks for iOS & Android. Fix Email Not Registered Error | RosterElf Fix "Email not registered" or "User not found" errors in RosterElf mobile app by verifying credentials, resetting password & updating device. Fix Missing Shifts (Mobile) | RosterElf Fix missing shifts in RosterElf mobile app: reinstall app, update phone software or verify account details to make shifts appear. How to Install PWA Timeclock on Chrome Android | RosterElf Install RosterElf TimeClock Progressive Web App (PWA) on Android tablet using Google Chrome for quick access to employee clock in & out. How to Install PWA Timeclock on Chrome iPad | RosterElf Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your iPad using Google Chrome for quick access to employee clock in and clock out. How to Install PWA Timeclock on Safari iPad | RosterElf Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your iPad using Safari for quick access to employee clock in and clock out. How to install PWA version on Android smartphone | RosterElf Install RosterElf PWA on Android smartphone using Google Chrome for quick access to rosters, timesheets & shift management. How to unapprove shifts in the mobile app | RosterElf Learn how to unapprove approved shifts in the RosterElf mobile app, fix roster times or breaks, and correct payroll data before export on iPhone and Android. Install PWA on iOS smartphone (Chrome) | RosterElf Learn how to install the RosterElf Progressive Web App (PWA) on your iPhone using Google Chrome for quick home screen access to rosters and shift management. Install PWA on iOS smartphone (Safari) | RosterElf Learn how to install the RosterElf Progressive Web App (PWA) on your iPhone using Safari for quick home screen access to rosters and shift management. Install PWA on Mac (Chrome) | RosterElf Learn how to install the RosterElf Progressive Web App (PWA) on your Mac using Google Chrome for quick dock access to rosters, timesheets, and staff management. Install PWA on Mac (Safari) | RosterElf Learn how to install the RosterElf Progressive Web App (PWA) on your Mac using Safari for quick dock access to rosters, timesheets, and staff management. Install RosterElf PWA on Windows (Chrome) | RosterElf Install RosterElf PWA on Windows PC using Google Chrome for quick taskbar access to rosters, timesheets & staff management. Install RosterElf PWA on Windows (Edge) | RosterElf Install RosterElf PWA on Windows PC using Microsoft Edge for quick taskbar access to rosters, timesheets & staff management. Logging out of the smartphone app | RosterElf Log out of RosterElf mobile app on iPhone & Android, secure your account on shared devices & protect sensitive roster & timesheet information. Mobile App Troubleshooting | RosterElf Fix common RosterElf mobile app problems on iPhone & Android: update device & app, verify compatibility & troubleshoot connectivity issues. Recording sick leave from a smartphone | RosterElf Mark staff as sick on RosterElf smartphone app, record absences accurately, update payroll automatically & manage sick leave efficiently from mobile. Set and manage your TimeClock PIN | RosterElf Learn how to set up and manage your TimeClock PIN in the RosterElf mobile app to securely clock in and out of shifts on iPhone and Android devices. Switch camera in selfie clock in | RosterElf Learn how to switch between front and back cameras when using selfie clock in and clock out in the RosterElf mobile app on iPhone and Android devices. Switching between accounts on a smartphone | RosterElf Switch between multiple RosterElf accounts on smartphone, manage different businesses with one email & swap accounts instantly without logging out. Update my info on a smartphone | RosterElf Update personal info as admin/manager in RosterElf mobile app: edit profile details, manage security settings & keep account info current. Updating my info on a Smartphone (Employees) | RosterElf Update personal info in RosterElf mobile app: edit profile details, change password & manage notification settings on iPhone & Android. Viewing my shifts on a smartphone | RosterElf View shifts in RosterElf mobile app, swap shifts, get directions & add shifts to calendar on iPhone & Android. Complete shift guide.
Add and manage pay rates in Xero payroll | RosterElf Learn how to add staff pay rates in Xero pay templates to ensure consistent and accurate payroll processing, configure wage structures, and maintain pay... Common Xero errors and how to solve them | RosterElf Discover solutions for common Xero integration errors in RosterElf including pay items, tracking codes, and payroll settings. Comprehensive Xero payroll setup guide | RosterElf Learn how to complete a comprehensive Xero payroll setup with RosterElf including all configuration steps, connect accounts, configure pay templates, and... Creating a pay template for Xero | RosterElf Learn how to create pay templates in RosterElf for Xero integration to automate payroll calculations, map earnings rates, and ensure accurate wage... Employee missing ordinary hours rate Xero error | RosterElf Discover how to fix the employee missing ordinary hours rate error when exporting to Xero payroll by configuring default pay rates, verifying employee... Employee missing pay calendar Xero error | RosterElf Discover how to fix the employee missing pay calendar error in Xero by assigning correct pay schedules, configure pay periods, and ensure employees are... Exclude Staff from Timesheet Export | RosterElf Learn how to exclude specific staff members and shifts when exporting timesheets from RosterElf to Xero, filter payroll data, and maintain control over... Export Leave to Xero (Multi-Rate) | RosterElf Learn how to export leave to Xero for staff members with different pay levels or rates, manage varying leave calculations, and process leave payments... Export leave to Xero (public holidays) | RosterElf Discover how to export public holiday leave from RosterElf to Xero payroll correctly, process public holiday pay, and ensure accurate leave tracking for... Export leave to Xero | RosterElf Discover how to export approved leave from RosterElf to Xero payroll for accurate leave tracking, process leave payments, and maintain synchronized leave... Fix Earning Rate ID Error (Xero) | RosterElf Learn how to resolve the earning rate ID does not exist error in Xero by checking pay item configuration, verify earnings rate mappings, and fix missing or... Fix Missing Xero Pay Item Error | RosterElf Learn how to resolve the Xero pay item missing or invalid error by verifying pay template configuration, checking earnings rates, and ensuring correct pay... Fix TrackingItemID Error (Xero) | RosterElf Discover how to resolve the tracking item ID required error in Xero by configuring tracking categories properly, set up cost center tracking, and ensure all... Fix Xero Pay Calendar Error | RosterElf Discover how to resolve Xero errors when employees have different pay calendars by aligning pay periods correctly, manage multiple payroll cycles, and... Fix Xero Payroll Not Enabled Error | RosterElf Learn how to resolve the Xero payroll not enabled error by activating payroll in your Xero account settings, enable payroll features, and configure your... How to refresh Xero connection | RosterElf Learn how to refresh your Xero connection in RosterElf to resolve authentication and sync issues, re-establish API connections, and fix integration errors... How to set up monthly payroll (Xero) | RosterElf Discover how to configure monthly payroll cycles in Xero when integrating with RosterElf for accurate processing, set up calendar-based pay periods, and... Import staff from RosterElf to Xero | RosterElf Discover how to import staff from RosterElf to Xero payroll to streamline employee setup and payroll processing, sync workforce data, and eliminate manual... Linking Xero tracking codes | RosterElf Learn how to link Xero tracking categories and codes in RosterElf for accurate cost center reporting, allocate labor costs to departments, and improve... Manage pay rate changes mid pay period (Xero) | RosterElf Discover how to handle pay rate changes that occur mid pay period when exporting to Xero, manage wage adjustments, and ensure accurate payroll calculations... Manage superannuation for employees in Xero | RosterElf Learn how to manage and configure superannuation settings for employees in Xero payroll for compliance, set up super funds, and ensure accurate retirement... Organisation type Xero error | RosterElf Discover how to fix the Xero organisation type error by ensuring correct account configuration for payroll integration, verify your organization settings,... Payroll cycle in RosterElf doesn't match Xero error | RosterElf Learn how to fix the payroll cycle mismatch error between RosterElf and Xero by aligning pay periods, synchronize pay calendars, and ensure consistent... Prevent linking archived staff in Xero | RosterElf Discover how to prevent RosterElf from linking archived staff members when syncing with Xero payroll, manage terminated employees, and maintain clean... Process payroll by employee (Xero) | RosterElf Learn how to process payroll by individual employee in RosterElf and send to Xero for payment, filter timesheets by staff member, and manage... Process payroll for one staff member | RosterElf Discover how to process payroll for a single staff member in RosterElf and export to Xero efficiently, handle individual pay runs, and quickly compensate... Process Payroll on iPad (CSV) | RosterElf Learn how to use Safari on iPad to process payroll in RosterElf and export CSV files for manual payroll entry, manage timesheet processing on mobile... Required Xero permission levels | RosterElf Learn about the required permission levels in Xero to successfully integrate and process payroll with RosterElf, configure user access rights, and enable... Resend timesheets and payroll to Xero | RosterElf Learn how to resend timesheets and payroll data from RosterElf to Xero when exports fail or need reprocessing, retry failed transmissions, and recover from... Resolve Xero Me timesheet payroll issues | RosterElf Learn how to resolve Xero Me timesheet payroll issues by checking employee pay calendars and syncing properly with Xero. Sending timesheets to Xero | RosterElf Discover how to send approved timesheets from RosterElf to Xero payroll for processing, export worked hours automatically, and streamline payroll workflows... Set up Xero payroll (NZ customers) | RosterElf Learn how to set up Xero Payroll for New Zealand customers using RosterElf including pay items and employee configuration. Setting up Xero for integration | RosterElf Learn how to set up Xero for integration with RosterElf including payroll configuration and API connection, establish secure data synchronization, and... Steps to disconnect your Xero account easily | RosterElf Learn how to disconnect your Xero account from RosterElf by accessing account settings and removing the linked account, revoke integration access, and... Sync staff list with Xero | RosterElf Discover how to sync your staff list between RosterElf and Xero to keep employee data consistent across systems, automate workforce updates, and maintain... Timesheet already exists Xero error | RosterElf Learn how to resolve the Xero timesheet blocking payroll error caused by employee-submitted timesheets in AU, NZ, and UK accounts. Unable to process the leave request Xero error | RosterElf Learn how to fix the unable to process leave request error in Xero by checking leave balances and settings, verify leave entitlements, and resolve issues... Updating a pay template for Xero | RosterElf Discover how to update pay templates in RosterElf for Xero integration to ensure accurate payroll exports, modify earnings rate mappings, and adapt wage... Updating employee leave in Xero made simple | RosterElf Discover how to amend employee leave details in Xero by accessing payroll records and updating leave information, adjust leave balances, and maintain... Xero errors when sending leave to payroll | RosterElf Discover how to troubleshoot and resolve Xero errors when exporting leave from RosterElf to payroll, diagnose common leave export issues, and ensure...
Access the HR hub in the RosterElf mobile app | RosterElf Access HR Hub on smartphone via RosterElf app to complete onboarding, review contracts, update certificates & manage personal info. Access the staff file report in RosterElf | RosterElf Access, customize & export staff file report in RosterElf: view employee details, positions, contact info, employment status & payroll data. Control HR onboarding policies and permits | RosterElf Disable policies & procedures during staff onboarding in RosterElf to streamline checklist & remove outdated requirements. Create and manage policies in HR Hub | RosterElf Create, edit & manage company policies in RosterElf HR Hub to ensure compliance & streamline employee onboarding documentation. Customise employee onboarding process | RosterElf Customize staff onboarding in RosterElf: configure HR Hub settings, enable sections & manage documentation for new employees. Customising superannuation details | RosterElf Enable superannuation collection during staff onboarding in RosterElf by activating the field in HR Hub settings for Aus compliance. Edit contracts and policies in HR Hub | RosterElf Edit employment contracts & policies in RosterElf HR Hub using Simple or Advanced view with text formatting, placeholders & controls. Find HR answers quickly with Workwise AI | RosterElf Use Workwise AI in HR Hub for instant answers on Australian workplace questions: leave entitlements, minimum wages, awards & obligations. Get started with WorkWise AI in RosterElf app | RosterElf Learn how to access and use WorkWise AI on your smartphone with the RosterElf app for quick Fair Work Australia compliance answers on the go. Manage and edit employment contracts in HR Hub | RosterElf Create, manage & edit employment contracts in RosterElf HR Hub to streamline employee documentation & support compliance. Manage and enable HR Hub access | RosterElf Learn how to enable and configure HR Hub in RosterElf, manage module permissions, and customize access for admins, managers, and staff members. Manage certificates and permits in HR Hub | RosterElf Manage staff certifications in RosterElf HR Hub. Add, edit & track licenses, qualifications & compliance documents for Australian businesses. Manage Workwise AI access settings | RosterElf Control Workwise AI access permissions in RosterElf HR Hub: manage which admins & managers can use AI for workplace compliance questions. Run the policies and procedures report | RosterElf Access & generate policies report in RosterElf to track staff acknowledgements of workplace policies & maintain compliance records. Run total rostered hours report in RosterElf | RosterElf Generate & export total rostered hours report in RosterElf to monitor scheduling patterns, ensure fair workload & maintain budget compliance. Set up your profile in My HR Hub | RosterElf Complete onboarding profile in My HR Hub: add personal info, bank details, tax declaration, super, certifications, policies & contract. Sync staff information from RosterElf to Xero | RosterElf Export staff details from RosterElf to Xero: personal info, tax file numbers & superannuation data for accurate payroll processing. Track and maintain staff contracts in RosterElf | RosterElf Learn how to access and run the contracts report in RosterElf to review, manage, and export all staff employment contracts for compliance and HR recordkeeping. Track staff onboarding progress in RosterElf | RosterElf Check staff onboarding completion status using HR Report in RosterElf to track pending tasks & ensure employees complete requirements. View staff certificates and policies | RosterElf Access & run certificates report in RosterElf to view, manage & export staff qualifications, licenses & compliance documents. View staff information in HR Hub | RosterElf View all HR info for employees in RosterElf HR Hub: personal details, banking, tax, super, certifications, policies & contracts.
Actioning staff leave requests from a browser | RosterElf Review, approve or deny staff leave requests in RosterElf, check Xero balances, use leave reports & send approved leave to Xero for payroll. Actioning staff leave requests from a smartphone | RosterElf Learn how to review, approve, or deny staff leave requests using the RosterElf mobile app for iPhone and Android, and view archived leave history on the go. Edit or delete leave entries in the dashboard | RosterElf Edit or delete leave entries in RosterElf dashboard, update dates & leave types, and manage Xero sync for accurate payroll records. How to mark a shift as sick in RosterElf | RosterElf Learn how to mark a rostered shift as sick in RosterElf for accurate leave records, proper payroll processing, and compliance with company attendance policies. Leave Request Notifications | RosterElf How RosterElf sends leave request email notifications to managers & admins: notification flows for single & multiple sites, and proper leave tracking. Manage leave requests: Delete or edit with ease | RosterElf Learn how to delete or edit archived leave requests in RosterElf, update dates and leave types, and maintain accurate leave records for staff management. Managing or viewing leave on behalf of staff | RosterElf Learn how to access staff leave records, add and approve leave on behalf of employees, view archived leave history, and check Xero leave balances in RosterElf. Processing leave for staff on payroll | RosterElf Process staff leave requests during payroll cycles in RosterElf, record leave hours accurately & export data to Xero for streamlined payroll. Processing sick leave in payroll | RosterElf Process sick leave in RosterElf payroll: view shift notes, approve leave hours, select correct Leave Pay Items & export to Xero for accurate records. Requesting leave from a browser | RosterElf Request leave in RosterElf from web browser: submit dates & reasons, manage pending & approved leave, and access archived leave requests. Requesting leave from a smartphone | RosterElf Request leave on RosterElf mobile app for iPhone & Android, submit requests with dates & reasons, and track approval status via email notifications. Updating your availability from a browser | RosterElf Update standard availability & create blocks in RosterElf, manage recurring weekly schedules & set temporary availability changes for specific weeks. Updating your availability from a smartphone | RosterElf Update standard availability & create blocks in RosterElf mobile app, adjust weekly schedules & set temporary availability changes for specific weeks. Viewing my past leave requests on a smartphone | RosterElf View complete leave history in RosterElf mobile app, check approved & declined leave requests, and track leave balances on iPhone & Android devices.
Activate / deactivate shift swaps | RosterElf Discover how to activate or deactivate the shift swaps feature in RosterElf settings, enabling staff flexibility and improving schedule management. Add an open shift with auto-approval | RosterElf Add open shifts in RosterElf with auto-approval. Create shifts staff can pick up instantly without manager approval. Step-by-step guide. Create a roster template with open shifts | RosterElf Learn how to create roster templates that include unfilled open shifts for staff to claim, streamlining scheduling and improving workforce flexibility. Customise shift swap cut-off time | RosterElf Discover how to customize the cut-off time for shift swap requests in roster settings, ensuring adequate notice before shifts start for better planning. Find Available Staff for Shifts | RosterElf Learn how to find available staff for pending shifts using the dashboard widget, viewing candidates, matches, and all employees for quick shift allocation. Manage shift swaps and open shifts in browser | RosterElf Manage shift swap requests & open shifts from browser. Enable features, review candidates & finalize allocations in RosterElf. Manage shift swaps and open shifts on mobile | RosterElf Discover how to manage shift swaps and open shifts using the smartphone app, reviewing pending requests and approving candidates on the go.
Activity feed (browser) | RosterElf Discover how to use the activity feed to track recent actions, changes, and system updates in RosterElf from a browser for better visibility and management. Add Expired Documents Widget | RosterElf Discover how to add the expired documents widget to track staff certifications and compliance documents in one convenient dashboard location. Complete shift report | RosterElf Discover how to run complete shift reports showing all scheduled and worked shifts with detailed breakdowns for accurate payroll and workforce analysis. Generate and review attendance reports easily | RosterElf Discover how to generate and review attendance reports to track employee clock-in and clock-out times for accurate payroll and compliance monitoring. Generate and review staff break reports easily | RosterElf Discover how to generate and review staff break reports to ensure compliance with break regulations, workplace laws, and award requirements. How to generate shift notes reports | RosterElf Learn how to generate & export shift notes reports to review manager comments, track shift details & maintain comprehensive records. Live dashboard summary (browser) | RosterElf Learn how to use the live dashboard summary to monitor key metrics from a web browser, track important data points & gain insights into operations. Live roster trends (browser) | RosterElf Discover how to analyze live roster trends & workforce patterns from a web browser, track scheduling metrics & optimize staffing decisions effectively. Live roster trends (Smartphone) | RosterElf Learn how to view live roster trends & scheduling patterns using the smartphone app, monitor staffing levels & make informed decisions on the go. Live Time Clock (Browser) - Staff Attendance | RosterElf Monitor live time clock activity & employee attendance from a browser, track who is clocked in & manage real-time workforce presence. Overview of Custom Reports | RosterElf Learn about custom reporting features in RosterElf to create tailored reports for your business, export data in multiple formats & analyze metrics. Print payroll reports quickly and efficiently | RosterElf Discover how to print payroll reports for record keeping & manual payroll processing, generate hard copies for compliance & maintain records. Review labour costs and timesheets in RosterElf | RosterElf Learn how to review labor costs & timesheet data to manage workforce expenses, analyze spending patterns & optimize budgets effectively. Shift report with inactive staff or sites | RosterElf Learn how to generate complete shift reports including inactive staff members or closed sites for comprehensive workforce analytics and historical tracking. Staff availability updates (browser) | RosterElf Discover how to view staff availability updates & changes from a web browser, monitor employee schedule preferences & respond to requests. Staff availability updates (smartphone) | RosterElf Discover how to check staff availability updates using the RosterElf smartphone app, review schedule preferences on the go & manage scheduling. Staff Birthday & Work Anniversary Alerts | RosterElf Learn how to enable & manage staff birthday & work anniversary reminders in RosterElf dashboard, celebrate employee milestones & strengthen team culture. Staff details report | RosterElf Discover how to generate staff details reports containing employee information & contact details, export comprehensive workforce data & maintain records. View and export reports in RosterElf | RosterElf Learn how to view & export various reports in RosterElf for payroll & workforce analysis, generate custom reports in multiple formats & streamline data. View and export roster wage reports in RosterElf | RosterElf Learn how to view & export roster wage reports to analyze labor costs & payroll expenses, track spending trends & optimize workforce budgets effectively. Viewing and exporting leave reports | RosterElf Learn how to view & export leave reports to track staff absences & leave balances, monitor accrued time off & manage employee leave entitlements effectively.
Adding and managing sites | RosterElf Learn how to create and manage sites in RosterElf, assign managers and assistants, add staff to sites, and configure time and attendance settings. Change staff order using number prefixes | RosterElf Learn how to customise the staff order in RosterElf by adding number prefixes to staff names for better roster organisation. Deleting and reactivating a site | RosterElf Learn how to delete a site in RosterElf to make it inactive, and how to reactivate it later to restore access to all rosters and data. Deleting and reactivating positions | RosterElf Learn how to delete positions in RosterElf when no longer needed and how to reactivate previously deleted positions to restore them. Forgotten password reset guide | RosterElf Learn how to reset your RosterElf password via browser or smartphone app, receive a temporary password, and update to a new secure password. Guide to My Profile settings | RosterElf Learn how to access and update your personal settings in RosterElf including profile picture, name, email, phone number, and password. How to add and manage job positions | RosterElf Learn how to add positions in RosterElf, assign staff to roles, colour code positions for easy visualisation, and integrate with payroll systems. Introduction to positions | RosterElf Learn what positions are in RosterElf, how to customise them for your business roles, and how they streamline scheduling and workforce management. Introduction to sites | RosterElf Learn how to manage multiple sites in RosterElf for different locations or departments, with separate budgets, managers, and schedules. Manage account, billing, and subscription | RosterElf Learn how to access and manage your account info, update billing details, view invoices, and manage your subscription plan in RosterElf. Resetting a staff members password | RosterElf Learn how to reset a staff member's password or resend login information for new users in RosterElf to restore account access quickly. Set and manage public holiday settings | RosterElf Learn how to access, add, and remove public holidays in your RosterElf site settings to ensure accurate calendar schedules for your team. Switching between accounts | RosterElf Learn how to switch between multiple RosterElf accounts using the same login credentials, or merge accounts with different credentials for simpler access. Transfer Account Owner | RosterElf Learn how to transfer account ownership in RosterElf by updating staff details, account info, and billing information for a smooth transition. View staff clock-in and clock-out locations | RosterElf Learn how to check where staff clocked in and out during their shift in RosterElf to ensure attendance accuracy and workplace accountability.
Adding draft shifts after publishing a roster | RosterElf Learn how to publish shifts in bulk and add draft shifts after publication while managing different shift types using filters. Adding shifts on your roster | RosterElf Discover how to add shifts to your roster by selecting sites, positions, times, assigning staff, and configuring options like open shifts and repeating shifts. Bulk remove roster shifts before archiving | RosterElf Discover how to reactivate staff, bulk remove their future shifts, and then archive them to keep your roster clean and accurate. Color-Code Roster Positions | RosterElf Learn how to assign color codes to positions in the roster for easier visual identification and improved roster management. Copy all shifts on a day | RosterElf Discover how to copy all shifts from one day and paste them to another day to quickly replicate recurring shift patterns. Create and publish multiple shifts | RosterElf Learn how to create and publish multiple shifts for staff on the same position, site, and time using the roster tab to streamline bulk scheduling and save... Daily vs weekly vs monthly views | RosterElf Understand the differences between daily, weekly, and monthly roster views and when to use each for effective scheduling. Delete Shifts from Roster | RosterElf Learn how to delete individual shifts, all shifts in a period, or shifts for specific staff members from your roster to manage schedule changes. Enable and manage shift notes for staff | RosterElf Learn how to enable shift notes by turning on time & attendance, and how to run & export shift notes reports to track important shift information. Financial summary and roster budgeting | RosterElf Understand RosterElf budgeting tools including revenue forecasts, rostered hours, labour costs, and labour percentage calculations for roster planning. How to add a leave position in RosterElf | RosterElf Learn how to create a leave position in the positions tab so you can easily track and view staff on leave, monitor absences, and maintain accurate workforce... How to copy a roster to a new week | RosterElf Learn how to copy an existing roster to a new date range without creating a template for quick replication, duplicate schedules & save time. How to create and use roster templates | RosterElf Learn how to save and upload roster templates in RosterElf to streamline scheduling and reuse shift patterns efficiently. How to edit shifts in RosterElf | RosterElf Discover how to edit draft or published shifts by updating shift details and saving changes with appropriate notifications. How to enable and create open shifts in a roster | RosterElf Learn how to enable open shifts in settings and create them in your roster so employees can claim available shifts, increase scheduling flexibility, and... How to manage warnings on the roster page | RosterElf Discover how to view, filter, hide, and manage roster warnings to customize your roster display for better clarity, avoid scheduling conflicts, and maintain... How to print and email rosters | RosterElf Learn how to print and email rosters in PDF or CSV format with customizable settings for period, view type, sites, and staff. Managing and editing past rosters | RosterElf Discover how to edit published shifts, delete past shifts, modify draft shifts, and add unrostered shifts for accurate payroll records. Manually adjust shift hours in RosterElf payroll | RosterElf Learn how to manually adjust shift hours in the payroll tab using the custom column on both web browser and smartphone app. Publishing draft shifts | RosterElf Discover how to publish shifts to staff using the Publish Now or Publish Drafts options with email, push notifications, or SMS communication methods. Review total rostered hours by employee | RosterElf Learn how to view staff hours and labour costs by date range using daily, weekly, or monthly roster views to track workforce expenses. Review total shifts allocated hours by employee | RosterElf Discover how to check staff member shift counts using the roster screen filters or complete shift reports to monitor workload and scheduling. Roster account settings | RosterElf Learn how to customize roster settings including shift swaps, open shifts, employee view permissions, time sensitivity, publishing warnings, and unpaid breaks. RosterElf roster page overview | RosterElf Learn how to navigate RosterElf roster views, filter by staff, position or site, manage shifts, and track labour costs with the financial summary. Search staff on roster | RosterElf Discover how to filter and view individual staff member rosters using the dropdown menu and return to the full roster view. Set revenue forecasts in roster | RosterElf Learn how to budget staff rosters based on revenue forecasts by setting daily, weekly, or monthly revenue targets to calculate labour costs as a percentage... Set staff maximum weekly hours | RosterElf Learn how to set maximum weekly hours for staff members in their payroll tab to ensure compliance with work-hour restrictions and identify scheduling conflicts. Setting standard unpaid breaks | RosterElf Discover how to set unpaid break rules based on shift length to automatically apply consistent breaks across your roster. Setting standard unpaid breaks in a roster | RosterElf Learn how to configure automatic unpaid break rules based on shift length to comply with workplace regulations and maintain roster consistency. Share rosters with employees | RosterElf Learn how to enable staff roster view in RosterElf so employees can access and view their schedules through the mobile app. Sorting the roster view | RosterElf Learn how to sort your roster by name, cost, or shift length to organize staff and position details effectively, improve roster visibility, and make... Standard and custom unpaid breaks | RosterElf Understand the difference between standard and custom unpaid breaks and learn when to use each option for your roster to ensure accurate timesheet... Understanding roster scheduling warnings | RosterElf Understand how roster warnings identify scheduling conflicts such as overlapping shifts, shift swaps, and unavailable staff to help maintain organized rosters. View staff availability and leave on roster | RosterElf Discover how to view staff availability and leave directly on your roster using the availability overlay for better scheduling decisions.
Adding staff and managers | RosterElf Add staff, managers & assistant managers in RosterElf, assign them to sites & positions, and configure role-based permissions. Permission level summary | RosterElf Guide to RosterElf permission levels: Admin, Manager, Assistant Manager & Staff roles with permission matrices & instructions.
Adding staff manually (basic info) | RosterElf Learn how to manually add staff members in RosterElf by entering basic details in the Info tab, assigning sites and positions, and triggering welcome emails. An overview of the staff tab filters | RosterElf Learn how to use staff tab filters in RosterElf to identify login status, missing pay templates, Xero sync issues, salary employees, and permission levels. Deleting staff (app) | RosterElf Learn how to delete an employee from your RosterElf account using the mobile app, including what happens to their leave records and shifts. Deleting staff manually | RosterElf Learn how to delete and reactivate staff members in RosterElf, manage future rostered shifts, and handle leave records during the deletion process. Importing staff list (CSV file) | RosterElf Learn how to add staff members in bulk by importing them from a CSV file in RosterElf, including downloading the template and uploading your data. Importing staff list (Xero API) | RosterElf Learn how to import staff from your Xero account into RosterElf, including prerequisites, selecting employees, and confirming the import process. Reset staff passwords for all employees | RosterElf Learn how to reset all staff passwords in RosterElf at once to ensure secure account access and resolve login issues across your organisation. Set recurring staff hours for payroll | RosterElf Learn how to set recurring staff hours in RosterElf. Define regular working patterns for payroll and rostering. Reduce manual shift entry for fixed schedules.
Add a Plus Code for accurate time tracking | RosterElf Learn how to find and add a Plus Code in RosterElf to accurately define your location for precise time and attendance tracking. Add Unscheduled Shifts (Tablet) | RosterElf Learn how to add emergency and unscheduled shifts using the RosterElf Time Clock app on your tablet for last-minute staffing needs. Add unscheduled shifts on smartphone app | RosterElf Discover how to add unscheduled shifts on your smartphone app to capture extra hours for emergency cover or last-minute work. Adding staff to Time Clock | RosterElf Learn how to quickly add employees to the roster using the RosterElf Time Clock app for last-minute staffing needs, enable clock-in access, and manage... An overview of time and attendance settings | RosterElf Understand how to configure global and site-specific Time & Attendance settings for accurate employee time tracking across your organization. Check Late Staff (Time Clock) | RosterElf Discover how to identify late staff using colour-coded banners on the RosterElf Time Clock dashboard for efficient attendance monitoring. Checking if staff are on break with time clock | RosterElf Discover how to monitor staff breaks using colour-coded banners in the RosterElf Time Clock app for real-time attendance tracking. Clock in/out using time clock on tablet | RosterElf Learn how to clock in and out using the RosterElf Time Clock app on your tablet with password confirmation and optional photo proof. Downloading and setting up the Time Clock app | RosterElf Understand how to download and set up the RosterElf Time Clock app on iPads and Android tablets for tracking attendance and managing shifts. Enable live time clock in smartphone app | RosterElf Learn how to enable live time clock in the RosterElf smartphone app to monitor real-time staff attendance at your sites. Filtering between Sites on Time Clock | RosterElf Learn how to filter staff by site, position, or name in the RosterElf Time Clock app for easier workforce management, streamline clock-in operations, and... How to enable the unscheduled shift feature | RosterElf Understand how to enable the unscheduled shift feature in Time & Attendance for tablet and smartphone apps without manager approval. Keep Time Clock Logged In (PIN) | RosterElf Learn how to set up PIN clock-in and clock-out functionality for tablets with global and site-specific PIN configuration for secure access. Learn how to log in to RosterElf Time Clock | RosterElf Discover how to download and log in to the RosterElf Time Clock app using email and password or PIN code for efficient attendance management. Learn how to navigate the RosterElf Time Clock | RosterElf Learn how to navigate the RosterElf Time Clock main screen and use menu options to view staff status, add shifts, and manage attendance. Log In to Time Clock by Site | RosterElf Learn how to download and log in to the RosterElf Time Clock app on a specific site using PIN access for secure attendance tracking. Logging out of the Time Clock app | RosterElf Learn how to securely log out of the RosterElf Time Clock app using manager or admin credentials for proper session management. Recording staff as sick in Time Clock | RosterElf Learn how to record staff as sick in the RosterElf Time Clock app to maintain accurate timesheets and absence records, track sick leave properly, and ensure... Setting up time and attendance | RosterElf Understand how to set up Time and Attendance with tablet and smartphone clock-in options, including global and site-specific settings. Taking breaks in the Time Clock app | RosterElf Discover how to start and end breaks using the RosterElf Time Clock app with password confirmation and optional photo verification. Understanding time tolerance settings in sites | RosterElf Understand how time tolerance settings create buffer periods for clocking in and out while maintaining attendance accountability. Using the Time Clock PIN for clocking in and out | RosterElf Learn how to set up and use your 4-digit Time Clock PIN for clocking in, clocking out, and managing breaks on the tablet app. Which tablets are compatible for Time Clock | RosterElf Discover which iPad and Android tablets are compatible with the RosterElf Time Clock app, including minimum specifications and requirements. Why are shifts not appearing on time clock? | RosterElf Learn how to troubleshoot missing shifts on the Time Clock by checking advanced filter settings and ensuring rosters are published.
Adding unrostered shifts on payroll | RosterElf Learn how to add unrostered shifts directly in the payroll screen for payment processing, record ad-hoc work hours, and maintain complete payroll records... Adding/paying an unrostered shift during payroll | RosterElf Discover how to add and pay for unrostered shifts during the payroll approval process, capture unexpected work hours, and ensure all staff time is... Adjust shift hours in payroll tab easily | RosterElf Discover how to adjust shift hours in the payroll tab using custom hours for accurate payment, correct timesheet discrepancies, and process payroll with... Edit a draft shift in the past | RosterElf Discover how to edit draft shifts from past dates before publishing them, correct scheduling errors, and finalize unpublished shifts for accurate workforce... Edit a published shift in the past | RosterElf Learn how to edit published shifts that occurred in the past for payroll corrections, update timesheet data retroactively, and ensure accurate payment for... How to add a past shift in RosterElf | RosterElf Learn how to add unrostered past shifts to ensure all worked hours are captured for payroll, backdate shift entries, and maintain accurate historical... How to set up and manage payroll in RosterElf | RosterElf Discover how to set up and manage payroll processes in RosterElf from start to finish, configure pay cycles, and streamline timesheet approval for efficient... How to set up monthly payroll (CSV) | RosterElf Learn how to configure monthly payroll cycles when exporting to CSV format, set up monthly pay periods, and generate timesheet exports for monthly payroll... Processing payroll to CSV | RosterElf Discover how to process payroll and export to CSV format for manual entry into payroll systems, generate timesheet files, and integrate with third-party... Reviewing and approving shifts on payroll | RosterElf Review & approve shifts on payroll before processing payment. Verify timesheet accuracy & ensure correct wage calculations in RosterElf.
Adjust payroll approval settings in RosterElf | RosterElf Discover how to adjust payroll approval settings to control timesheet review and approval workflow, ensuring accurate payroll processing and compliance. An overview of supported payroll systems | RosterElf Learn about the payroll systems supported by RosterElf including Xero, MYOB, and CSV export options for seamless integration with your accounting software. Changing my payroll provider | RosterElf Discover how to change your payroll provider in RosterElf and migrate payroll settings, including reconfiguring pay templates and system connections. Get RosterElf ready for busy festive trading | RosterElf Learn how to prepare RosterElf for busy festive trading periods with roster templates, staffing strategies, and public holiday configuration. How Award Interpretation Works in RosterElf | RosterElf Discover how RosterElf interprets modern awards and calculates penalty rates automatically, ensuring compliance with Australian workplace regulations. Introduction to pay templates | RosterElf Discover what pay templates are and how they automate pay rate calculations in RosterElf, including setup, configuration, and best practices. Make rostered hours the default in payroll | RosterElf Learn how to set rostered hours as the default in payroll instead of clocked hours, streamlining payroll processing and timesheet management. Managing public holidays in RosterElf | RosterElf Learn how to manage and configure public holidays in RosterElf for accurate payroll calculations, including state-specific holidays and penalty rates. Manually link missing sites in payroll | RosterElf Discover how to manually link missing sites in payroll when automatic syncing fails, ensuring all locations are properly connected for payroll processing. Pay Template: Xmas & NYE Holidays QLD, SA, NT | RosterElf Create pay templates for Christmas Eve & New Year's Eve holidays in QLD, SA & NT with proper penalty rates & compliance rules. Setting up payroll | RosterElf Learn how to set up payroll integration in RosterElf including provider selection, initial configuration, and connecting to accounting software. Update Pay Cycles & Week Start | RosterElf Learn how to update pay cycles and week start days to match your payroll schedule, configuring weekly, fortnightly, or monthly pay periods correctly.
Approve and export leave to MYOB My Business | RosterElf Discover how to approve leave requests in RosterElf and export them correctly to MYOB My Business, ensuring accurate payroll records and staff entitlements. Complete setup guide for MYOB My Business | RosterElf Learn the complete setup process for integrating MYOB My Business with RosterElf, including staff configuration, pay templates, and payroll calendar alignment. Create Pay Templates for MYOB Integration | RosterElf Discover how to create pay templates in RosterElf specifically for MYOB payroll integration, matching wage rules and ensuring accurate timesheet exports. Edit standard pay rates in MYOB My Business | RosterElf Learn how to edit standard pay rates in MYOB My Business for RosterElf integration, including setting employee rates and configuring payroll details. Export timesheets for MYOB | RosterElf Learn how to export timesheets from RosterElf to MYOB for payroll processing, including file format configuration and import assistant setup. Export timesheets for MYOB Business | RosterElf Discover how to export timesheet data from RosterElf to MYOB Business for payroll, including processing payroll and importing files correctly. Export Timesheets to MYOB | RosterElf Learn the complete process for exporting timesheets from RosterElf to MYOB AccountRight, including payroll category setup and staff name matching. How to fix MYOB My Business import errors | RosterElf Discover how to troubleshoot and fix import errors when sending data to MYOB My Business, including resolving name mismatches and missing payroll categories. How to set up monthly payroll (MYOB) | RosterElf Learn how to configure monthly payroll cycles when using MYOB with RosterElf, including setting up pay periods and matching pay templates for integration. Set up payroll pay categories in MYOB | RosterElf Learn how to set up payroll pay categories in MYOB My Business for RosterElf integration, including creating wage items and assigning them to employees. Setting up MYOB for integration | RosterElf Discover how to set up MYOB for integration with RosterElf, including configuring payroll categories, matching staff names, and enabling employee wage settings.
Automate RosterElf tasks with ChatGPT Atlas | RosterElf Learn how to install and connect ChatGPT Atlas to automate rostering, payroll, and account setup tasks in RosterElf using AI-powered assistance. Set up Smartly payroll integration in RosterElf | RosterElf Learn how to configure position IDs, staff IDs, payroll rule names, and department codes in RosterElf to ensure accurate payroll data export to Smartly. Sync to Google Calendar | RosterElf Sync RosterElf schedule with Google Calendar by copying your unique calendar link & adding it to Google Calendar for convenient shift viewing. Third-Party software integrations with RosterElf | RosterElf RosterElf integrations with Xero, MYOB, Google Calendar & Outlook, plus CSV export & upcoming integrations with payroll, POS & HR tools.
Cancel subscription (Xero subscriptions only) | RosterElf Learn how to cancel your RosterElf subscription if you signed up through the Xero App Store, including troubleshooting common issues. Cancel subscription | RosterElf Learn how to cancel your RosterElf subscription through the platform, including accessing account settings and confirming your cancellation. Downloading invoices | RosterElf Learn how to access and download invoices from your RosterElf account to keep track of your billing information and maintain financial records. How to change your RosterElf subscription plan | RosterElf Learn how to change your RosterElf subscription plan, switch between monthly and annual billing, and adjust the number of employees covered. Refund & Cancellation Policy | RosterElf Understand RosterElf's refund policy, including cancellation terms, final invoicing, and how to contact support for billing questions. Set country specific tax settings in RosterElf | RosterElf Learn how to configure country-specific tax settings in RosterElf to ensure your payroll complies with local tax laws and regulations. Subscription is past due (Xero only) | RosterElf Learn how to resolve a Xero subscription payment overdue warning in RosterElf by updating payment details and completing outstanding payments. Understanding RosterElf's minimum monthly fee policy | RosterElf Understand RosterElf's minimum monthly fee policy, why it exists, and how it applies to your subscription plan regardless of business size. Updating a credit card | RosterElf Learn how to update your credit card details in RosterElf to ensure uninterrupted service and keep your payment information current.
Completing the onboarding form | RosterElf Complete RosterElf employee onboarding: personal info, bank details, tax declarations, superannuation & document uploads. Invite staff to activate RosterElf accounts | RosterElf Learn how to send welcome messages to all staff members at once in RosterElf, with options to filter by site or position. Review and approve onboarding documents | RosterElf Learn how to access and manage completed staff onboarding information in RosterElf, including viewing details and syncing with Xero. Send RosterElf welcome email to a staff member | RosterElf Learn how to send a welcome email to individual staff members in RosterElf to provide login details and account setup instructions.
Emails keep going to junk (Outlook and Hotmail) | RosterElf Prevent RosterElf emails from going to junk in Outlook & Hotmail by adding RosterElf as a safe sender for inbox delivery. Ensuring you receive notifications | RosterElf Troubleshoot missing email notifications from RosterElf: fix spam issues, update contact info & ensure account is active. Not receiving emails | RosterElf Troubleshoot RosterElf email issues: verify employee emails, check spam folders, mark RosterElf as safe sender & resolve delivery problems. Not receiving SMS messages | RosterElf Troubleshoot SMS issues: enable SMS during roster publishing & verify employee mobile numbers in RosterElf for delivery. Roster notifications for staff | RosterElf Send roster notifications to staff via email, SMS & push in RosterElf. Enable notification options when publishing shifts. Smartphone push notifications | RosterElf Enable push notifications for RosterElf mobile app on iOS & Android, configure settings & receive shift reminders & updates.
Enable or disable multi-factor authentication | RosterElf Learn how to enable or disable multi-factor authentication (MFA) for your RosterElf account to enhance security and protect sensitive staff and payroll data. How to set up Google Authenticator for MFA | RosterElf Set up Google Authenticator for MFA in RosterElf: generate & scan QR codes, enable one-time verification codes & enhance account security. Infrastructure and credit card security | RosterElf RosterElf's Australian-hosted cloud infrastructure, PCI DSS-compliant payment processing, data encryption & credit card security explained. Using multi-factor authentication | RosterElf Log in with MFA enabled in RosterElf: use SMS or Google Authenticator codes, troubleshoot verification issues & update mobile number securely.
Common staff questions for staff accounts | RosterElf Learn the answers to common staff questions about RosterElf accounts, including payment schedules, timesheet access, and payslip availability. Employee App Setup Guide | RosterElf Learn how to download the RosterElf app, set up your profile, manage availability, view shifts, and request leave on iOS and Android devices. Getting help with RosterElf | RosterElf Learn how to access RosterElf support through email, video calls, live chat, and weekly webinars to maximize your workforce management experience. Getting started with smartphone apps (Employees) | RosterElf Use RosterElf app to update your profile, view shifts, request leave, clock in/out, manage availability & switch between accounts. How to trial RosterElf | RosterElf Learn how to start your free 14-day RosterElf trial by signing up with your email and phone number to access staff scheduling features immediately. Onboard Managers: Setup Rostering & Payroll | RosterElf Learn how to onboard managers in RosterElf with comprehensive training on staff management, rostering, time tracking, payroll setup, and reporting tools. RosterElf support, training, and FAQs guide | RosterElf Learn how to access RosterElf support through 15-minute calls, demos, weekly webinars, self-support guides, and direct contact options. Switch from Deputy to RosterElf step by step | RosterElf Learn how to migrate your data from Deputy to RosterElf including locations, positions, staff lists, and payroll setup with Xero integration.
Guide to creating site or position chat channels | RosterElf Learn how to create a chat channel for a specific site or position in the RosterElf smartphone app to keep team communication organised and relevant. How to enable and use chat in RosterElf | RosterElf Learn how to activate chat in RosterElf, create and manage channels, send direct messages, and manage notifications in the web app. How to send direct messages with RosterElf chat | RosterElf Learn how to send private direct messages to staff using RosterElf chat on both desktop browser and smartphone app, and how to delete conversations. How to use chat in the smartphone app | RosterElf Learn how to use chat in the RosterElf mobile app, including creating channels, editing and deleting channels, sending messages, and uploading files. Manage site and position channels in Chat | RosterElf Learn how to create site or position specific channels in RosterElf Chat to keep team communication organised and targeted to the right staff. Mute Chat Notifications | RosterElf Learn how to mute a channel in RosterElf Chat to manage notifications and reduce distractions while keeping messages available to read. Track who has viewed your messages in RosterElf | RosterElf Learn how to check read receipts in RosterElf Chat to see which staff members have viewed your messages and ensure important updates are delivered.
How to add a feature request | RosterElf Learn how to submit feature suggestions for RosterElf through the feature request page, where you can share your ideas and help shape the platform. View and vote on feature requests | RosterElf Learn how to browse, vote on, and comment on RosterElf feature requests to help prioritise new features and shape the platform's development.
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FAQ
Frequently asked questions
- RosterElf is Australian-built workforce management software that combines employee rostering, time and attendance tracking, payroll integration, and HR management in one platform. Trusted by 30,000+ Australian businesses since 2013.
- Use this site directory to browse all pages organised by category, or use the search bar at the top to find specific topics. Click on any folder to expand and see sub-pages.
- RosterElf offers rostering software with auto-scheduling, time and attendance with GPS and photo verification, payroll integration with Xero and MYOB, HR software for onboarding and compliance, team communication tools, and workforce analytics.
- RosterElf is designed for shift-based businesses across 60+ industries including hospitality, healthcare, aged care, childcare, retail, manufacturing, security, and more. Each industry page provides tailored information about how RosterElf helps that sector.
- Yes, RosterElf supports 60+ Modern Awards with automatic award interpretation. Our award rate guides provide detailed information about pay rates, penalties, and allowances for each award.
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