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Manage certificates and permits in HR Hub

Sean Wyse By Sean Wyse Updated 13 January 2026 3 min read
Permission level: Admins Device: Web Browser

Access and manage certificates and permits in HR Hub

This article explains how to access and manage Certificates and Permits in HR Hub. You'll learn how to add, edit, activate, and inactivate certifications or permits for your employees. Using this module keeps licenses and permits secure, current, and easy to track.

You can decide whether each item requires a number, an expiry date, or a file upload, and attach a sample image to guide staff. Follow the steps below to support your compliance efforts and organized.

1. Accessing certificates & permits

1.1 Tabs and Navigation

1.1.1 Click HR Hub in the top menu, then select Certificates & Permits from the dropdown.

HR Hub menu opened with Certificates & Permits selected from the dropdown

1.1.2 Use the Active / Inactive toggle in the top right to switch views. Use the search field to filter items.

Certificates & Permits screen showing Active/Inactive toggle and search field in the top right

2. Adding a certification or permit

2.1 Create New Certification

2.1.1 Click the + icon next to the page title CERTIFICATIONS & PERMITS.

Page header CERTIFICATIONS & PERMITS with plus icon to add a new certification

2.1.2 Enter the Certification Name and optional Description in the Create New Certification modal.

Create New Certification modal with fields for Certification Name and Description

2.1.3 Toggle the requirements you need to green:

  • Requires Number (e.g., certificate or license number)
  • Requires Expiry Date
  • Upload Document Required
Requirement toggles for Number, Expiry Date, and Upload Document set to green

2.1.4 Add a Sample Template Image (optional) by dragging a file into the uploader or clicking to browse.

File uploader area for adding a Sample Template Image

2.1.5 Click ADD CERTIFICATION. A confirmation appears and the item shows under Active.

Success confirmation after adding a certification and the new item listed under Active

3. Editing, deactivating, or activating items

3.1 Row Actions

3.1.1 In Active, click the pencil icon to edit an item.

Row action with pencil icon to edit an active certification

3.1.2 In Active, click the red x to move the item to Inactive.

Row action with red x icon to inactivate a certification

3.1.3 In Inactive, click the green + to activate and return the item to Active.

Inactive list with green plus icon to reactivate a certification

Frequently asked questions

1. How do I add a new certification?

Click the + beside CERTIFICATIONS & PERMITS, complete the fields, toggle requirements to green, then click ADD CERTIFICATION.

2. Can I require staff to upload a document?

Yes. Turn on Upload Document Required when creating or editing the item.

3. What file types can I upload?

JPG, PNG, GIF, or PDF up to 5MB.

4. How do I activate an inactive item?

Open Inactive, click the green + on the item's row to move it back to Active.

5. What's the difference between Active and Inactive?

Active items are in use. Inactive items are archived for record-keeping or future use.

Still need help?

Our Australian-based support team is here to assist you.