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AGED CARE

Aged care rostering & staff scheduling software for Australian providers

Aged care worker in scrubs at a residential care home, a resident seated behind

Schedule carers across shifts and sites, get the allowances right the first time and control wage costs — without enterprise complexity.

  • Aged care staff scheduling with award rules

  • Sleepover and broken-shift allowances costed

  • Integrates with Xero and MYOB

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4.8 stars, 1,570 ratings

Best-rated rostering & HR software on Xero and Google

VERIFIED RATINGS

Trusted by 30,000+ workplaces

4.7+ average

Rated on Xero · Google · G2 · Capterra

AGED CARE

Designed for the realities of aged care work

Aged care rostering is where the award is hardest. Sleepovers, broken shifts and 24-hour care each have their own rule, and each is a separate underpayment risk.

24/7 resident and client coverage

Sleepover and broken-shift allowances

Staff-to-resident ratios

Police checks and qualifications

NDIS, CHSP and Support at Home funding lines

High casual and part-time mix

CARE SCHEDULING

Aged care staff scheduling that gets the allowances right

Aged care scheduling software has to price a shift as well as fill it — the allowances are where the cost and the risk both live.

RosterElf roster view for aged care providers

The shift, and what the shift actually costs

Sleepovers, broken shifts and 24-hour care handled as the roster is built

RosterElf applies SCHADS and Aged Care Award rules while the roster is a draft, so a broken shift is a decision rather than a discovery at reconciliation.

  • Schedule against ratios and client need, not last week
  • Sleepover and broken-shift allowances costed as you roster
  • Only staff with current checks and qualifications offered a shift
  • Track labour cost per site, per funding line
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THE HARD PART

The three allowances aged care gets wrong most often

Underpayment in aged care is rarely the hourly rate. It is the allowances that sit beside it, each with its own trigger.

Where aged care rosters go wrong

Sleepover

When it applies
An overnight period where the employee must remain on site
Why it is missed
Paid as an allowance plus any hours actually worked during it — the hours are the part that gets lost

Broken shift

When it applies
A shift split into two or three parts across a day
Why it is missed
Common in home care; carries its own allowance on top of the hours

24-hour care

When it applies
A continuous period of client care
Why it is missed
Has its own rate structure rather than being 24 ordinary hours

Triggers and amounts are set by the applicable award — SCHADS (MA000100) for home care and disability, the Aged Care Award (MA000018) for residential. See the SCHADS pay guide and the aged care award pay guide, and verify against Fair Work.

A sleepover is not a shift with a rate

It is an allowance plus the hours actually worked during the night. A roster that records only the allowance will underpay the carer who was woken three times.

TIME TRACKING

Time and attendance across sites and in the community

In home care the shift happens at a client’s address, so attendance has to prove location as well as time.

Aged care staff clocking in on a mobile device

Attendance you can acquit funding against

GPS clock-in at the client or the facility

Carers clock in on their phone at the client’s address or at a facility terminal, with GPS confirming location.

  • GPS clock-in at each site
  • Photo verification to reduce time theft
  • Overnight and rotating shifts tracked accurately
  • Worked hours convert straight into payroll-ready timesheets
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AWARD COMPLIANCE

Aged care award compliance, made simpler

Penalty rates, overtime and break rules vary by day, time, employment type and shift length — and one week’s roster touches most of them.

Aged Care Award (MA000018) — pay rates by period

PeriodFull-time & part-timeCasual
Ordinary hours (Mon–Fri)100%125%
Saturday150%175%
Sunday175%200%
Public holiday250%275%

Casual rates are set by the award directly, not by adding a loading to the permanent rate. Rates change each 1 July; the full breakdown by classification, junior age and allowance is in the aged care award pay guide. Always verify against Fair Work.

PAYROLL INTEGRATION

Payroll-ready workforce data

Approved hours should reach the pay run without being re-keyed, penalties and all.

Approved aged care timesheets exporting to payroll

From the roster to the pay run without a spreadsheet in between

Award interpretation already applied

RosterElf connects aged care scheduling and time tracking to payroll, so approved hours flow cleanly to Xero or MYOB with penalties already applied.

  • Fewer payroll errors from manual data entry
  • Less time reconciling timesheets each fortnight
  • Clear records for audits and compliance checks
  • Faster pay runs, even through a busy period
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70%
reduction in time spent on scheduling and rostering

Australian aged care providers using RosterElf report significant time savings on schedule creation. Based on customer feedback and ROI calculator data.

WHY ROSTERELF

Why aged care providers choose RosterElf

RosterElf is built for Australian workplaces, with Fair Work compliance, modern awards and local payroll integrations as the starting point rather than an add-on.

Save hours on scheduling

Less time building and re-fixing the roster every week.

Control labour costs

See live wage cost as you schedule — no guesswork until payday.

Australian compliance

Aged Care Award rates and penalties built in.

All employment types

Works for casual, part-time and full-time staff.

Easy to adopt

Intuitive for managers and staff, with minimal training.

Single or multi-site

Scales from one site to a group.

AWARD RATES

Relevant awards for aged care

Stay compliant with Australian Modern Award pay rates

View all award guides
Inspire Care SA — RosterElf customer
CUSTOMER STORY
“Having worked with other platforms before, we didn't hesitate to use RosterElf. The simplicity of the app makes it a dream for managers and staff.”

Darcy Wood · Inspire Care SA

Adelaide NDIS provider found simplicity and reliability

Read the Inspire Care SA story
ROI CALCULATOR

Calculate your aged care scheduling savings

See how much time and money your business could save with RosterElf rostering software.

Your current rostering

Based on 70% time reduction with automated rostering

Your potential savings

Time saved per week 3.5 hours
Annual time saved 182 hours
Annual cost savings $8,190
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RELATED INDUSTRIES

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SUPPORT

Real support from people who understand your business

At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.

  • Guided setup and onboarding

  • Award and payroll questions answered

  • Ongoing help as your team grows

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FAQ

Aged care staff scheduling FAQ

  • The best aged care rostering software prices a shift as well as filling it — sleepover, broken-shift and 24-hour-care allowances applied as the roster is built, checks and qualifications enforced before someone is offered a shift, attendance confirmed at the client’s address, and payroll export without re-keying. RosterElf applies both SCHADS and the Aged Care Award.

  • Keep them in one roster with different drivers: residential works from ratios and shift coverage, home care from client visits and travel. The allowances differ too — broken shifts are a home-care pattern, sleepovers a residential one — so a single system that knows which award applies is what stops the two being reconciled by hand.

  • Build the roster against the ratio rather than checking it afterwards. RosterElf shows coverage as you schedule, so a shift that would drop below the required ratio is visible while it can still be changed.