RosterElf Pricing Plans

Flexible Pricing to Suit Your Business

At RosterElf we believe you should only have pay for what you use. We know that business goes up and down and during the slow times there is nothing worse than being hit with costs for a service you’re not using.

With no lock in plans you can cancel any time and depending on the plan you choose you will only pay for active or rostered employees.

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FAQ

RosterElf Roster Software

Are managers charged the same as staff?

Managers are charged the same as staff. You are charged for every active staff member on the account or that has rostered shifts in the month depending on the plan you select, including management staff. This includes business owners if they are rostered.

Is there a minimum monthly spend?

There is a minimum monthly spend for all accounts, see the pricing table above for the relevant amount in your currency. The minimum covers support and service regardless of the number of staff you have. If you have around 5 staff scheduled on you will generally cover the minimum and the fee will not affect your total.

What will SMS notifications cost?

SMS notifications are charged per text. The charge is calculated per use and charged monthly with your plan billing.

Will I be charged if I need to re-publish a roster?

You can publish any number of rosters in a month, and you will be only charged once for each staff member (active or rostered depending on your plan). This ensures staff working on multiple sites are not double charged.

Will I be charged for inactive employees?

You will not be charged for inactive employees. Depending on your plan you will only pay for active employees or rostered employees. For businesses like event companies the flexi plan where you only pay for staff that have been rostered on each month might be the best option. If however you have a core team that are mostly all rostered each month you will get savings by going on the RosterElf or RosterElf pro plan and only being charged for active employees in the account.

How does 30-day free trial work?

Your free trial is valid for 30 days from signup and gives you full access to all features included with RosterElf’s “Pro” plan. Features include rostering, time and attendance, and payroll integration. You’ll also have access to free SMS notifications!

Can I change plans?

After signing up, you're able to upgrade your plan at any time through the WebApp or by getting in touch with one of our support team. The month you are currently in will be builled at the current rate and all months forward will be billed as per the new plan. If you have any further questions around pricing and our flexible plans, make sure to reach out to our team.

How much will my RosterElf fees be?

With RosterElf, you only pay for active staff or rostered staff depending on the plan selected. RosterElf and RosterElf Pro are both charged per active employee per month. You can publish unlimited schedules and staff can feature on any number of rosters / shifts with no additional costs. The charge for the month will simply be the number of active staff multiplied by the monthly plan rate (see pricing table for details).

On the RosterElf Flexi plan you are only charged for staff on rosters in any month period. Again, you can have an unlimited number of rosters / shifts, locations in the month and you will only be charged for the rostered employee once for the month. The charge for the month will simply be the number of staff rostered in the month multiplied by the monthly plan rate (see pricing table for details).

Each plan also has a monthly minim spend which equals around 5 staff per month. If you are rostering the minimum staff the fee will have no effect. If you have no staff active / rostered in a month period, you will be charged a small fee. This helps us host and maintain your data and ensure we can offer the highest level of support to all customers.

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