Security rostering software, for 24/7 guarding across client sites
Every post covered, every licence date in view, and the wage cost of each contract visible as you roster.
-
You set the rates once: Security Services award
-
Security officer, mobile patrol officer and crowd controller on one roster
-
24/7 coverage in 8- or 12-hour shifts, rotating day and night panels and weekday night loading 6pm–6am (+21.7%), permanent nights +30%
How RosterElf handles security
-
Licences tracked, with reminders
Security licences, first aid and crowd-control permits sit in the HR Hub (Full Suite and HR plans) with automatic expiry reminders. They don't block rostering, so review them before publishing.
-
GPS and photo clock-in on site
GPS clock-in with a geofence that can block clock-ins away from the site, plus photo proof of who clocked in.
-
Open shifts and swaps
Post an open shift or approve a swap, and a manager approves each one. Swaps are on Core and Full Suite, and team chat is on every plan.
-
Wage cost by client site
Set up a site per client, and every shift is costed at the Security Services Award rates you set once in the pay rate builder.
Security staff scheduling
Build the roster around the work, not last week's
- Copy a template week, then move cover to the busy days
- Every shift costed at your pay rates as you build it
- Publish to the staff app in one click
Open shifts and swaps
Post an open shift or approve a swap, and a manager approves each one. Swaps are on Core and Full Suite, and team chat is on every plan.
Licences tracked, with reminders
Security licences, first aid and crowd-control permits sit in the HR Hub (Full Suite and HR plans) with automatic expiry reminders. They don't block rostering, so review them before publishing.
Security licences tracked, with expiry reminders
Rostering an unlicensed guard is an offence for the guard and for the licence holder, so every guard’s licence date has to be in view before the roster goes out.
Licence class, number and expiry held per guard
Expiry reminders sent automatically
First aid and crowd control permits tracked too
In the HR Hub, on Full Suite and the HR plan
An expired licence does not block a shift
State regulators hold the employer responsible for deploying unlicensed personnel. RosterElf reminds you before a licence lapses, but an expired one does not stop the guard being rostered: check the reminders before you publish.
Security Services Award and your roster
Set your award rates once, then roster with them
- Your pay rates and penalties, set up in the pay rate builder
- Every rostered shift costed at the rates you set
- Check each rule against your own award or agreement
Security Services Industry Award (MA000016) — pay rates by period
| Period | Full-time & part-time | Casual |
|---|---|---|
| Ordinary hours (Monday–Friday) | 100% | 125% |
| Weekday night (6pm–6am) | +21.7% loading | +21.7% loading, plus the casual loading |
| Permanent night work | +30% loading | +30% loading, plus the casual loading |
| Saturday | 150% | 175% |
| Sunday | 200% | 225% |
| Public holiday | 250% | 275% |
Casual rates are the permanent rate plus the 25% casual loading. Rates change each 1 July; the full breakdown by classification and allowance is in the Security Services Award pay guide. Always verify against Fair Work.
From clock-in to payroll
Staff clock in on a tablet kiosk or their phone, managers approve timesheets against the roster, and approved hours go to Xero or MYOB. RosterElf is not payroll software: it costs the timesheets and sends them to your payroll.
Clock-in
A tablet kiosk or the staff app, with GPS recorded at clock-in, breaks and clock-out. The geofence can block clock-ins off site. On Core and Full Suite.
Timesheets
Worked hours land beside the rostered shift, costed at your pay rates, for a manager to approve before the pay run.
Xero and MYOB
Approved, costed timesheets go to Xero or MYOB, so nothing is re-keyed. Your payroll still runs the pay.
Reviews from RosterElf customers
Andrew Nathan
November 13, 2025
"We are extremely happy with Roster Elf, it's a great improvement on the previous system we were using. Sean and all the staff have been fantastic, really know their stuff and make using RosterElf a pleasure."
Monica Van De Laak
October 16, 2025
"Sean was an amazing help, very patient and thorough."
Mary C.
October 13, 2025
"I can see my roster, enter availability, put leave in advance and clock on and off easily."
Security rostering templates and guides
Free templates, guides and job descriptions for your business.
Comparing tools? Read our guide to the best rostering software in Australia .
Try security rostering free for 15 days
Set your award's rates once in the pay rate builder and RosterElf applies them to every shift.
No credit card 4.7 stars from 329 reviews on Google, Xero, G2 and Capterra
Real support from people who understand your business
At RosterElf, support isn't a ticket system — it's part of the product.
More about our support
Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.
-
Guided setup and onboarding
-
Award and payroll questions answered
-
Ongoing help as your team grows
Security rostering FAQ
-
Look for software that rosters 24/7 cover across client sites, tracks licence expiry, proves attendance with GPS and photo clock-in, and costs shifts at the Security Services Award rates. RosterElf covers each of these from $6 per user per month on an annual Core plan; licence tracking needs Full Suite.
-
Set up each client site separately, with its own posts and hours, and roster guards to each. Save the usual week per site as a template. Because every shift is costed, you can compare each site’s wage bill with what the contract is billed, and spot unprofitable sites early.
-
Choose a rotation, such as 12-hour four-on-four-off or 8-hour three-shift, and build it week by week. Avoid a night finish followed by an early start, and cap consecutive nights. Check each changeover yourself before publishing: RosterElf records worked hours but has no fatigue or rest-break warnings.
-
Yes, on Full Suite and the HR plan. Each guard’s licence class, number and expiry date are stored in the HR Hub, and reminders go out automatically before a licence lapses. An expired licence does not block a shift, so check reminders before publishing to protect your master licence.
-
The Security Services Industry Award 2020 [MA000016] covers most security officers, mobile patrol officers, crowd controllers and monitoring-centre staff employed by security businesses. Some larger contractors use enterprise agreements. See our Security Services Award pay guide for classifications and rates, and confirm coverage with Fair Work.
-
Under MA000016, weekday night work between 6pm and 6am attracts a 21.7% loading and permanent night work 30%. Saturday is 150%, Sunday 200% and public holidays 250%, and casuals add their 25% loading. Rates change each 1 July, so check the current pay guide.