Call Centre Scheduling Software

Manage round the clock call centre teams with RosterElf fast and reliable rostering software. Bridge the gap between managers and employees, and streamline communication.

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Manage your customer service staff with confidence using RosterElf

weekly roster view

Staff Availability

Schedule customer service staff quickly with transparent staff availability.

  • Staff can update their availability on the go using the RosterElf mobile app.
  • Call centre staff can swap shifts with the most qualified available staff, making it easier to fill leave requests.
  • Receive communication updates via SMS and Email notifications.

Rostering

Roster staff schedules seamlessly with our rostering feature.

  • Manage staff rosters for multiple call centres and schedules.
  • If your staff roster typically stays the same, use our roster templates to save you time.
  • Adjust rosters to reflect your weekly budget using slide bar capabilities.
Shift swapping capabilities
Approved hours for payroll

Time and Attendance

Keep track of time and attendance without missing a beat.

  • Receive live updates when staff are late or have worked overtime.
  • Approve timesheets at the end of a shift with a digital clock in/out software.
  • Approve leave requests and update staff of the changes immediately.

Payroll Integration

Save administrative time with RosterElf’s seamless API that allows you to integrate your payroll software solutions.

  • Integrations with payroll solutions such as Xero, MYOB, Sage and Wage Easy.
  • Avoid human error and import directly from RosterElf into your payroll solution.
  • Automatic award interpretation calculated to save you time.
Shift swapping capabilities

Meet White Horse Audio

How can RosterElf help your entertainment organisation?

White Horse Audio provides high-quality audio production and lighting solution for various indoor and outdoor events. Their professional and dedicated staff provide first-class service - whether it’s for an audience of 10 or 3000. They cater to corporate parties, conferences, outdoor weddings, forums and many different occasions.

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"RosterElf has been simply amazing for our business. What used to take us hours now takes minutes and the digital time and attendance..." George Smith, General Manager

Core Challenges

  • Smart Budgeting
  • Attendance Records
  • Payroll link
Challanges

RosterElf Solutions

  • Award Interpretation
  • Clock In-Out
  • Payroll Approved Add-Ons
Solutions

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