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Call Centre Scheduling Software

Manage round the clock call centre teams with RosterElf fast and reliable rostering software. Bridge the gap between managers and employees, and streamline communication.

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Experience the Future of Call Centre Management with our Best Rostering Solution

Transform Your Call Centre Operations with Our Next-Gen Rostering Software

Optimize Your Call Centre with Powerful Workforce Management Software

Empower Your Call Centre with the Advanced Roster Software

Call Centres frequently operate around the clock, and roster software greatly helps in seamless shift planning. Managers can use it to design balanced schedules that take into account employee preferences, skill levels, and peak call times. 

Roster software enables call centers to properly manage and arrange their staff, ensuring that the appropriate number of employees is always accessible and available.

Roster software assists call centers in dealing with specific rules or compliance standards in ensuring that staffing procedures correspond with legal requirements, preventing potential legal difficulties.

weekly roster view

Staff Availability

weekly roster view

Schedule customer service staff quickly with transparent staff availability.                           


  • Staff can update their availability on the go using the RosterElf mobile app.
  • Call centre staff can swap shifts with the most qualified available staff, making it easier to fill leave requests.
  • Receive communication updates via SMS and Email notifications.


Shift swapping capabilities

 Roster staff schedules seamlessly with our rostering feature.                           


  • Manage staff rosters for multiple call centres and schedules.
  • If your staff roster typically stays the same, use our roster templates to save you time.
  • Adjust rosters to reflect your weekly budget using slide bar capabilities.
Shift swapping capabilities
Approved hours for payroll

Time and Attendance

Approved hours for payroll

Keep track of time and attendance without missing a beat.                           


  • Receive live updates when staff are late or have worked overtime.
  • Approve timesheets at the end of a shift with a digital clock in/out software.
  •  Approve leave requests and update staff of the changes immediately.

Payroll Integration

Shift swapping capabilities

Save administrative time with RosterElf’s seamless API that allows you to integrate your payroll software solutions.                           


  • Integrations with payroll solutions such as Xero, MYOB, Sage and Wage Easy.
  • Avoid human error and import directly from RosterElf into your payroll solution.
  • Automatic award interpretation calculated to save you time. 
Shift swapping capabilities

Meet White Horse Audio

How can RosterElf help your entertainment organisation?

White Horse Audio provides high-quality audio production and lighting solution for various indoor and outdoor events. Their professional and dedicated staff provide first-class service - whether it’s for an audience of 10 or 3000. They cater to corporate parties, conferences, outdoor weddings, forums and many different occasions.


Core Challenges

  • Smart Budgeting
  • Attendance Records
  • Payroll link

RosterElf Solutions

  • Award Interpretation
  • Clock In-Out
  • Payroll Approved Add-Ons

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