Call Centre Scheduling Software
Manage round the clock call centre teams with RosterElf fast and reliable rostering software. Bridge the gap between managers and employees, and streamline communication.
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Trusted by Thousands of Businesses
Staff Availability
Schedule customer service staff quickly with transparent staff availability.
- Staff can update their availability on the go using the RosterElf mobile app.
- Call centre staff can swap shifts with the most qualified available staff, making it easier to fill leave requests.
- Receive communication updates via SMS and Email notifications.
Rostering
Roster staff schedules seamlessly with our rostering feature.
- Manage staff rosters for multiple call centres and schedules.
- If your staff roster typically stays the same, use our roster templates to save you time.
- Adjust rosters to reflect your weekly budget using slide bar capabilities.
Time and Attendance
Keep track of time and attendance without missing a beat.
- Receive live updates when staff are late or have worked overtime.
- Approve timesheets at the end of a shift with a digital clock in/out software.
- Approve leave requests and update staff of the changes immediately.
Payroll Integration
Save administrative time with RosterElf’s seamless API that allows you to integrate your payroll software solutions.
- Integrations with payroll solutions such as Xero, MYOB, Sage and Wage Easy.
- Avoid human error and import directly from RosterElf into your payroll solution.
- Automatic award interpretation calculated to save you time.
Meet White Horse Audio
How can RosterElf help your entertainment organisation?
White Horse Audio provides high-quality audio production and lighting solution for various indoor and outdoor events. Their professional and dedicated staff provide first-class service - whether it’s for an audience of 10 or 3000. They cater to corporate parties, conferences, outdoor weddings, forums and many different occasions.
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19
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151
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Integration
"RosterElf has been simply amazing for our business. What used to take us hours now takes minutes and the digital time and attendance..." George Smith, General Manager
Core Challenges
- Smart Budgeting
- Attendance Records
- Payroll link
RosterElf Solutions
- Award Interpretation
- Clock In-Out
- Payroll Approved Add-Ons
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