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HOSPITALITY

Hospitality HR, rostering & payroll software

Hospitality workforce management software showing rostering interface

Smarter rostering for Less admin, happier staff, and more time focused on delivering great customer experiences. Built for Australian small businesses.

  • Build costed rosters with live labour budgets

  • Track RSA, food safety, and hygiene certifications

  • Integrate with Xero and MYOB

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4.8 stars, 1,570 ratings

Best-rated rostering & HR software on Xero and Google

VERIFIED RATINGS

Trusted by 30,000+ workplaces

4.7+ average

Rated on Xero · Google · G2 · Capterra

Trusted by Australian businesses

From local cafes to national retail chains, thousands of businesses rely on RosterElf for rostering, HR and payroll.

FEATURE CATEGORIES

Everything you need to manage your hospitality workforce

Six powerful modules working together to simplify hospitality rostering, HR, payroll, time tracking, payroll, HR, communication, and analytics.

Hotel rostering

Schedule across all departments

Build rosters for front desk, housekeeping, F&B, and maintenance. Manage seasonal fluctuations and events.

  • Department scheduling
  • Occupancy-based rosters
  • Event staffing
  • Multi-property support
Explore hotel rostering

Time & attendance

Track hours across your property

GPS clock-ins verify staff are on-site. Digital timesheets capture shift times across departments.

  • Property clock-in
  • Department tracking
  • Break compliance
  • Overtime monitoring
Explore time & attendance

Payroll integration

Hospitality Award rates automated

Connect to Xero or MYOB. Automatic penalty rates for nights, weekends, and public holidays across hotel roles.

  • Hospitality Award
  • Role-based rates
  • Penalty automation
  • Xero/MYOB sync
Explore payroll integration

HR for hotels

Manage staff across departments

Onboard staff digitally. Track RSA, food safety, and department-specific training. Manage seasonal workers.

  • Digital onboarding
  • RSA/Food safety tracking
  • Training records
  • Seasonal staff management
Explore hr for hotels

Hotel communication

Connect your property team

Share guest requirements and event details. Instant notifications for roster changes. Coordinate handovers.

  • Guest briefings
  • Event coordination
  • Roster notifications
  • Shift handover notes
Explore hotel communication

Hotel analytics

Optimise labour vs occupancy

Track labour costs against revenue. Analyse staffing levels vs occupancy. Make data-driven decisions.

  • Labour cost tracking
  • Occupancy analysis
  • Department costs
  • Wage-to-revenue ratio
Explore hotel analytics
ROSTERING

Employee rostering for hospitality

Hospitality rostering interface
SMARTER SCHEDULING

Match shifts to skills and service peaks

Hospitality demand changes daily, and overstaffing eats into margins. RosterElf's rostering tools use Perfect Match AI to align skills, availability, and labour budgets to create optimal rosters in minutes.

Managers drag-and-drop shifts, check costs live, and fill gaps instantly, ensuring the right staff are on hand for busy services without blowing budgets. Track labour cost analytics and performance with <a href="/industries/hospitality/analytics" class="text-primary-700 underline hover:text-primary-800">real-time reporting and insights</a>.

Hospitality rostering software →
TIME & ATTENDANCE

Time & attendance for hospitality

Time and attendance tracking for hospitality
BUILT FOR SHIFT WORK

No more timesheet guesswork

Hospitality runs on split shifts and late nights, making attendance tracking critical. RosterElf's time and attendance replaces paper timesheets with mobile or tablet clock-ins, photo verification, and GPS options for off-site catering.

Every minute worked flows into payroll-ready timesheets, ensuring accurate pay, fewer disputes, and easier compliance with workplace laws.

Time & attendance for hospitality →
PAYROLL

Payroll integration for hospitality

Payroll integration for hospitality
AWARD INTERPRETATION

Fair Work compliance built in

Hospitality awards are among the most complex in Australia, covering penalty rates, overtime, and allowances. RosterElf's payroll integration connects rosters and timesheets directly to Xero and MYOB.

Award rules are applied automatically, reducing errors, protecting compliance, and ensuring staff get paid right — every single shift.

Hospitality payroll integration →
LEAVE

Leave management for hospitality

Leave management for hospitality
REAL-TIME VISIBILITY

Leave requests without the chaos

Staff request leave through the app, and managers approve with full visibility of roster impact. No more back-and-forth texts or paper forms.

Approved leave syncs instantly to rosters, preventing double-bookings during busy periods. Managers see availability in real time when building schedules.

Hospitality HR software →
MOBILE

Mobile apps for hospitality teams

Mobile apps for hospitality staff
STAY CONNECTED

Rosters in every pocket

Staff view rosters, receive shift updates, and confirm attendance from their phones. Push notifications reduce no-shows and last-minute surprises.

Shift swap requests happen in-app. Managers approve with one tap, knowing skills and availability are already checked.

Hospitality communication tools →
COMPLIANCE

Certificates & permits for hospitality

Compliance tracking for hospitality
NEVER MISS A CHECK

Track RSA, food safety, and more

RSA, food safety, and hygiene training are essential in hospitality. RosterElf's certificates & permits centralises staff credentials and sends expiry reminders before they lapse.

Managers avoid non-compliance risks and ensure only qualified staff are rostered on shifts — keeping customers safe and regulators satisfied.

Hospitality HR software →
ONBOARDING

Employee onboarding for hospitality

Employee onboarding for hospitality
PAPERLESS HIRING

New starters ready faster

Digital contracts, policies, and induction forms sent before day one. New staff complete paperwork on their phone, reducing admin burden.

Collect tax file declarations, superannuation details, and emergency contacts in one place. Staff arrive ready to work, not fill out forms.

Hospitality HR software →
AI ASSISTANT

Workwise AI for hospitality

Workwise AI for hospitality compliance
HR GUIDANCE ON DEMAND

Instant answers to HR questions

Get instant answers to Fair Work, award interpretation, and HR compliance questions. Workwise AI understands hospitality-specific requirements like penalty rates and split shifts.

Reduce reliance on external advisors for routine questions. Confident decisions backed by up-to-date compliance guidance.

Hospitality HR software →
AWARD RATES

Relevant awards for hospitality

Stay compliant with Australian Modern Award pay rates

View all award guides
FAQ

Hospitality rostering FAQ

  • RosterElf handles split shifts, overnight shifts crossing midnight, and complex hospitality shift patterns with ease. The rostering software shows accurate labour costs including penalty rates for every shift configuration.
  • Yes, create reusable templates for Friday nights, weekend trading, public holidays, and special events. Perfect Match AI suggests optimal staff based on skills and availability while keeping labour costs within budget.
  • Yes, RosterElf is designed for casual workforces. Staff submit availability, managers build rosters around it, and casual loading is applied automatically to pay calculations.
  • Staff request swaps through the app and managers approve with one tap. RosterElf checks skills, RSA certifications, and availability automatically, ensuring qualified staff are always on shift during peak service times.
  • Yes, manage rosters for multiple restaurants, bars, or venues from one platform. Track labour costs by location and move staff between sites while maintaining accurate time tracking across all venues.
  • RosterElf automatically flags scheduling conflicts when staff are double-booked or rostered for overlapping shifts. The rostering software prevents publishing conflicting schedules.
  • Yes, labour budgeting shows real-time wage costs including all penalty rates as you build rosters. Compare against targets and adjust staffing before publishing.

Compliance resources

Official resources for hospitality employers in Australia.

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SUPPORT

Real support from people who understand your business

At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.

  • Guided setup and onboarding

  • Award and payroll questions answered

  • Ongoing help as your team grows

RosterElf support team on call
Google reviews logo 5.0 average rating

Rated 5.0 by Australian businesses