How can hospitality venues roster staff to handle fluctuating service demand?

Hospitality teams can match staffing levels to peak and quiet periods by planning shifts using tools in the labour budgeting feature .

What is the best way to create fair rosters for hospitality workers?

Fair rotation of busy and quiet shifts can be managed digitally with reusable schedules created through the roster templates feature .

How can hospitality managers reduce fatigue during long trading weeks?

Managers can monitor long hours and turnarounds by setting roster checks and alerts using the roster warnings feature .

How do venues handle sudden roster changes caused by sick calls or no shows?

Fast-paced venues can fill gaps quickly by publishing vacant shifts to eligible staff through the open shifts feature .

Can hospitality rosters be automated to manage 24 hour operations?

Automated scheduling can balance multiple trading periods and role requirements by using the auto scheduling feature .

How can hospitality venues track accurate start and finish times?

Front and back of house teams can clock in on site using the kiosk time clock .

Can staff clock in from approved locations only during busy shifts?

Yes, venues can restrict clock ins to specific locations by enabling the GPS geofencing clock .

How does real time attendance help manage packed service periods?

Live attendance shows who is on site at any moment, helping managers respond to demand using the live attendance dashboard .

What is the best way to minimise timesheet disputes in hospitality?

Photo verification ensures accurate clock ins and reduces disputes through the photo proof option .

How can venues manage multiple pay rates for bar, floor and kitchen staff?

Accurate attendance data supports different rates for varied roles when captured via the kiosk time clock .

Which payroll integrations are most useful for hospitality operations?

Many venues integrate approved hours directly into payroll using the Xero payroll integration .

How can payroll systems calculate late night penalties and weekend rates?

Automatic interpretation of award rules helps calculate penalties and loadings using the award interpretation engine .

How can hospitality venues avoid manual data entry during payroll processing?

Approved timesheets can be exported directly into payroll platforms through the MYOB payroll integration .

What HR tools help hospitality venues stay compliant with workplace laws?

Access to workplace guidance and award information is available inside the system through the AI Fair Work compliance bot .

Do hospitality payroll systems support seasonal staffing needs?

Seasonal increases in staff are easier to manage when timesheets flow directly into payroll via the Xero timesheet integration .

How can communication tools support fast-paced hospitality environments?

Teams can coordinate service sections and changes instantly using the employee team chat app .

How do venues share urgent service announcements with staff?

Announcements can be posted in one place for all team members through the news feed communication feature .

Can communication apps help reduce confusion during shift handovers?

Yes, managers can send clear handover details directly to staff devices using the team communication hub .

How do hospitality teams manage updates across multiple service areas?

Floor, bar and kitchen teams can receive updates instantly through the roster news feed .

Can communication tools help onboard new hospitality staff more smoothly?

New team members can receive expectations and service standards early by engaging with the in app chat feature .

How can HR tools help reduce high staff turnover in hospitality?

Clear expectations, strong onboarding and structured HR processes help retention when managed through the employee onboarding tools .

How do hospitality venues track required qualifications such as RSA or food safety?

Qualification records and expiry dates can be stored and monitored centrally using the licence and certification management tools .

How can managers improve performance across bar, floor and kitchen teams?

Performance expectations and policies can be communicated and maintained using the policy management tools .

How do hospitality venues handle unpredictable leave requests?

Digital leave requests can be reviewed and applied directly to the roster using the leave management feature .

Can hospitality venues streamline employment contracts and onboarding documents?

Yes, venues can issue and manage contracts and forms digitally with the digital employment contracts feature .

Hospitality rostering software

Hospitality staff rostering & HR software

RosterElf helps restaurants, bars, hotels, and catering businesses streamline scheduling, payroll, and HR in one seamless system. The result: less admin, happier staff, and more time focused on delivering great customer experiences.

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4.8 stars, 1,570 ratings

Best-rated rostering software on Xero and Google.

Join over 30,000 users globally

Built for fast-paced hospitality teams

Why hospitality providers choose RosterElf

RosterElf is trusted by hospitality operators across Australia to manage staff efficiently while reducing labour costs. From busy cafes to large hotels, our platform is built to solve the rostering, payroll, and HR challenges unique to hospitality. Here are three reasons why hospitality leaders choose RosterElf:

Smarter rosters, less stress

Employee rostering built for hospitality

Build costed rosters in minutes

Match shifts to skills and service peaks

Hospitality demand changes daily, and overstaffing eats into margins.

RosterElf’s rostering tools use Perfect Match AI to align skills, availability, and labour budgets to create optimal rosters in minutes.

Managers drag-and-drop shifts, check costs live, and fill gaps instantly, ensuring the right staff are on hand for busy services without blowing budgets.

Accurate hours, lower payroll errors

Time and attendance for hospo businesses

No more timesheet guesswork

Clock-ins built for shift work

Hospitality runs on split shifts and late nights, making attendance tracking critical.

RosterElf’s time and attendance replaces paper timesheets with mobile or tablet clock-ins, photo verification, and GPS options for off-site catering.

Every minute worked flows into payroll-ready timesheets, ensuring accurate pay, fewer disputes, and easier compliance with workplace laws

Pay runs simplified

Payroll integration for hospitality

Stop errors before they cost you

Fair Work compliance built in

Hospitality awards are among the most complex in Australia, covering penalty rates, overtime, and allowances.

RosterElf’s payroll integration connects rosters and timesheets directly to systems like Xero and MYOB.

Award rules are applied automatically, reducing errors, protecting compliance, and ensuring staff get paid right—every single shift.

Handle requests without chaos

Leave management for hospitality teams

Staff flexibility, business control

Rosters that adapt automatically

In hospitality, last-minute leave can mean gaps at service.

RosterElf’s leave management makes it simple for staff to request leave through the app, while managers approve instantly.

Approved leave updates rosters automatically, preventing clashes and ensuring coverage for peak periods. The result: less stress for managers and fairer, more transparent scheduling for staff.

Schedules in every pocket

Mobile apps for hospitality staff

Instant updates for fast-moving teams

Hospo shifts on the go

Hospitality workers need quick, clear communication.

With RosterElf’s mobile app, staff can view rosters, receive updates, swap shifts, and manage availability from their phone.

Push notifications keep everyone aligned, reducing no-shows and miscommunication, while managers save hours chasing confirmations during busy service periods.

Stay audit ready

Certificates & permits for hospo staff

Never miss a compliance check

Track RSA, food safety, and more

RSA, food safety, and hygiene training are essential in hospitality.

RosterElf’s certificates & permits centralises staff credentials and sends expiry reminders before they lapse.

Managers avoid non-compliance risks and ensure only qualified staff are rostered on shifts—keeping customers safe and regulators satisfied.

Faster hiring, less paperwork

Employee onboarding for hospitality

Digital contracts and policies

Get new staff service-ready quickly

Hospitality has high staff turnover, and slow onboarding costs businesses.

RosterElf’s onboarding tools automate contracts, policies, and induction forms so staff are ready to work before their first shift.

Paperwork is streamlined, compliance is covered, and managers save hours of admin every week.

Fair Work answers on demand

Workwise AI for hospitality HR and compliance

Reduce risk, gain confidence

Instant HR guidance for managers

Hospitality awards and HR issues change constantly.

RosterElf’s Workwise AI provides instant answers to HR and Fair Work questions, helping managers make confident decisions in real time.

Whether clarifying penalty rates or shift entitlements, AI support reduces reliance on costly external advice and ensures compliance.

WHY US

We get hospitality rostering

Hospitality businesses deal with fluctuating demand, labour costs, and compliance challenges. RosterElf automates scheduling, award interpretation, and payroll integration to save time and money.

Shift flexibility

Handle last-minute shift swaps with ease via our mobile apps.

Labour costs

Real-time budget tracking ensures cost-effective scheduling decisions.

Compliance issues

Automatic award interpretation ensures full compliance with industry standards.

Leave management

Manage employee availability and leave requests without the hassle.

Payroll integration

Integrate seamlessly with payroll platforms like Xero and MYOB.

Seasonal peaks

Adapt to busy and quiet periods with flexible rostering solutions.

What others say

Reviews from our customers

Read what our clients have to say about us

See all reviews

“Really detailed and helpful. First time user of a rostering software and I was provided with clear and easy to follow instructions with the promise of being available for any further questions or help that I might need in the future. Would definitely recommend”

Partap singh Thind Posted December 05, 2025

“We are extremely happy with Roster Elf, it's a great improvement on the previous system we were using. Sean and all the staff have been fantastic, really know their stuff and make using RosterElf a pleasure.”

Andrew Nathan Posted November 13, 2025

“Sean was an amazing help, very patient and thorough.”

Monica Van De Laak Posted October 16, 2025

“I can see my roster, enter availability, put leave in advance and clock on and off easily.”

MC

Mary C. Posted October 13, 2025

FAQ

Frequently asked questions

Hospitaly HR and rostering questions? We have the answers

Hospitality teams can match staffing levels to peak and quiet periods by planning shifts using tools in the labour budgeting feature.
Fair rotation of busy and quiet shifts can be managed digitally with reusable schedules created through the roster templates feature.
Managers can monitor long hours and turnarounds by setting roster checks and alerts using the roster warnings feature.
Fast-paced venues can fill gaps quickly by publishing vacant shifts to eligible staff through the open shifts feature.
Automated scheduling can balance multiple trading periods and role requirements by using the auto scheduling feature.

Front and back of house teams can clock in on site using the kiosk time clock.
Yes, venues can restrict clock ins to specific locations by enabling the GPS geofencing clock.
Live attendance shows who is on site at any moment, helping managers respond to demand using the live attendance dashboard.
Photo verification ensures accurate clock ins and reduces disputes through the photo proof option.
Accurate attendance data supports different rates for varied roles when captured via the kiosk time clock.

Many venues integrate approved hours directly into payroll using the Xero payroll integration.
Automatic interpretation of award rules helps calculate penalties and loadings using the award interpretation engine.
Approved timesheets can be exported directly into payroll platforms through the MYOB payroll integration.
Access to workplace guidance and award information is available inside the system through the AI Fair Work compliance bot.
Seasonal increases in staff are easier to manage when timesheets flow directly into payroll via the Xero timesheet integration.

Teams can coordinate service sections and changes instantly using the employee team chat app.
Announcements can be posted in one place for all team members through the news feed communication feature.
Yes, managers can send clear handover details directly to staff devices using the team communication hub.
Floor, bar and kitchen teams can receive updates instantly through the roster news feed.
New team members can receive expectations and service standards early by engaging with the in app chat feature.

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4.8 stars by 1570 users

100+ countries

30,000+ users