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RETAIL

Retail rostering software for Australian businesses

Retail staff scheduling and rostering software showing store scheduling interface

Australian retailers juggle trading hours, sale events, and multi-site teams while managing award compliance and wage costs. RosterElf unites staff scheduling, time tracking, payroll, and HR so store managers can align staffing to demand.

  • Match roles and skills to foot traffic

  • Track certifications and training

  • Integrate with Xero and MYOB

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4.8 stars, 1,570 ratings

Best-rated rostering & HR software on Xero and Google

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Trusted by 30,000+ workplaces

4.7+ average

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RETAIL INDUSTRIES

Staff scheduling software for every retail type

From fashion boutiques to hardware stores, RosterElf helps Australian retailers manage retail staff scheduling with award-compliant rostering and trading hours coverage.

More retail types

RETAIL CHALLENGES

Built for retail realities

Retail staff scheduling isn't just about filling shifts — it's about matching the right people to the right roles during the right trading hours, while controlling costs.

Trading hours that vary by day and season

Balancing floor, checkout, and stockroom coverage

High casual and part-time workforce turnover

General Retail Award complexity and penalties

Multi-store coordination and staff sharing

Peak period staffing for sales and events

ROSTERING

Retail shift scheduling that matches trading patterns

RosterElf makes it easy to schedule store staff to match your trading hours and peak periods. Whether you're managing a single boutique or a chain of stores, the retail scheduling platform adapts to your needs.

  • Drag-and-drop scheduling with live labour costs
  • Templates for regular weeks and sale events
  • Skills-based rostering for specialist roles
  • Multi-site management from one dashboard
Learn about retail rostering
Retail rostering software interface
TIME TRACKING

Time and attendance across all locations

Accurate time tracking is essential for retail payroll compliance. RosterElf gives store managers confidence that scheduled shifts match what was worked, across every location.

  • Clock in via mobile app or shared tablet kiosk
  • Photo verification and GPS tracking options
  • Automatic break tracking for award compliance
  • Payroll-ready timesheets with penalties applied
Learn about retail time tracking
Retail staff using time clock app
AWARD COMPLIANCE

Retail award compliance, made simpler

The General Retail Industry Award has complex penalty rates, overtime rules, and break requirements. RosterElf helps reduce compliance risk by flagging potential issues early.

General Retail Industry Award penalty rates

Full-time and part-time employees (casual loading +25%)

Period Rate Notes
Monday to Friday 100% Base rate
Saturday 125% All hours
Sunday 150%–200% Varies by classification
Public holiday 250% All hours
Early morning (before 7am) 125% Mon-Sat
Late night (after 6pm) 125% Mon-Fri

Rates based on General Retail Industry Award (MA000004). Always verify with Fair Work.

PAYROLL INTEGRATION

Payroll-ready workforce data

RosterElf integrates retail staff scheduling and time tracking with payroll workflows, so approved hours flow through cleanly and consistently to Xero or MYOB.

  • Fewer payroll errors from manual data entry
  • Less time spent reconciling timesheets
  • Clear records for audits and compliance checks
  • Faster pay runs, even during busy periods
Retail payroll integration dashboard
FASHION & APPAREL

Fashion store rostering for floor and fitting room coverage

Fashion retailers need staff who understand product, provide styling advice, and manage fitting rooms during peak periods. RosterElf helps schedule based on skills, handle weekend rushes, and manage sale event staffing.

  • Schedule by department expertise (women's, men's, kids)
  • Templates for EOFY, Boxing Day, and seasonal sales
  • Balance fitting room, floor, and register coverage
  • Track visual merchandising and stock qualifications
Fashion store staff assisting customer in boutique
Common roles

Sales consultant • Visual merchandiser • Fitting room attendant

Clothing Footwear Boutiques
ELECTRONICS & TECH

Electronics retail rostering for product specialists

Electronics and tech retailers rely on staff with product knowledge to advise customers and complete installations or repairs. RosterElf helps schedule specialists, technicians, and sales staff based on skills and certifications.

  • Schedule by product category expertise
  • Track repair technician certifications
  • Balance sales floor and service counter coverage
  • Templates for new product launches and peak seasons
Electronics store specialist helping customer with product
Common roles

Product specialist • Repair technician • Tech support

Electronics Phone repair Computers
HOME & LIFESTYLE

Home and lifestyle retail rostering

Homewares, furniture, gift stores, and florists often combine product knowledge with customer service and creative skills. RosterElf helps roster designers, sales staff, and warehouse teams across peak gifting seasons.

  • Schedule design consultants and sales staff
  • Templates for Mother's Day, Christmas, Valentine's Day
  • Coordinate showroom, warehouse, and delivery teams
  • Track forklift and delivery licences
Home and lifestyle store interior with staff arranging displays
Common roles

Design consultant • Florist • Sales assistant

Homewares Furniture Gifts
CONVENIENCE STORES

Convenience store rostering for extended trading hours

Convenience stores and late-night retailers operate across extended hours with lean teams. RosterElf helps manage early morning, late night, and overnight shifts while ensuring award compliance and tracking certifications.

  • Manage early, late, and overnight shifts
  • Track RSA for alcohol sales compliance
  • Automatic penalty rate calculations
  • Multi-store chain management
Convenience store staff serving customer at counter

Key certifications

RSA • Tobacco licence • Cash handling • First aid

Convenience Newsagents Service stations
HARDWARE & AUTO

Hardware and auto parts retail rostering

Hardware stores and auto parts retailers need staff with trade knowledge, forklift licences, and the ability to manage heavy inventory. RosterElf helps schedule trade specialists, warehouse teams, and checkout staff.

  • Schedule trade specialists by department
  • Track forklift and dangerous goods licences
  • Coordinate floor, trade counter, and warehouse
  • Templates for tradies' early morning peaks
Hardware store staff assisting tradesperson with supplies

Key certifications

Forklift licence • Dangerous goods • Trade quals

Hardware Auto parts Tools
HEALTH RETAIL

Pharmacy and optical retail rostering

Pharmacies and optometrists require qualified practitioners plus retail support staff. RosterElf helps ensure registered pharmacists and optometrists are always on duty while managing dispensary assistants and retail teams.

  • Ensure pharmacist/optometrist coverage requirements
  • Track professional registrations with expiry alerts
  • Balance dispensary and retail floor coverage
  • Pharmacy Award and Optical Award compliance
Pharmacist consulting with customer at dispensary counter

Key certifications

AHPRA registration • Dispensary tech • Optical dispenser

Pharmacies Optometrists Eyewear
BEAUTY SERVICES

Beauty and grooming services rostering

Beauty clinics and pet grooming services combine appointments with walk-ins across specialist practitioners. RosterElf helps schedule based on skills, manage booking patterns, and track hygiene and qualification certifications.

  • Schedule by specialist skills and services
  • Track hygiene and treatment certifications
  • Balance appointment bookings with walk-in capacity
  • Templates for weekend peaks and holiday periods
Beauty therapist providing treatment to client in salon

Key certifications

Beauty therapy • Laser/IPL licence • Infection control

Beauty clinics Day spas Nail salons
SPECIALTY RETAIL

Specialty and hobby retail rostering

Music stores, sporting goods retailers, and specialty shops rely on staff with passion and product knowledge. RosterElf helps schedule experts who can advise customers while managing weekend peaks and event-driven demand.

  • Schedule by product expertise and skills
  • Templates for sporting events and school terms
  • Track instrument technician and fitting qualifications
  • Manage lesson bookings and retail shifts together
Specialty retail staff helping customer with hobby equipment
Common roles

Product specialist • Instrument technician • Fitting expert

Music Sporting goods Hobbies
RETAIL OPERATIONS

Franchise and pop-up retail rostering

Franchise chains need consistent rostering across locations while pop-up and seasonal stores need rapid deployment. RosterElf provides standardised templates, multi-site visibility, and quick staff onboarding for temporary retail operations.

  • Standardised roster templates across franchises
  • Quick onboarding for seasonal and temporary staff
  • Share staff between locations during peaks
  • Head office reporting and visibility
Franchise retail store team serving customers

Key features

Multi-location dashboard • Staff sharing • Digital onboarding

Franchises Pop-ups Seasonal
GARDEN CENTRES

Garden centre rostering for seasonal demand

Garden centres and nurseries experience significant seasonal peaks around spring planting and Christmas. RosterElf helps schedule nursery staff, landscape advisors, and checkout teams while tracking horticultural qualifications.

  • Schedule by plant knowledge and expertise areas
  • Templates for spring rush and Christmas season
  • Track forklift and chemical handling certifications
  • Coordinate nursery, retail, and landscaping teams
Garden centre staff helping customer with plants
Common roles

Nursery attendant • Horticulturist • Landscape advisor

Garden centres Nurseries Landscape
BICYCLE SHOPS

Bicycle shop rostering for sales and workshop

Bicycle retailers combine retail sales with workshop services, requiring mechanics with specialist skills. RosterElf helps schedule based on mechanic qualifications, manage weekend peaks, and coordinate sales floor and workshop coverage.

  • Schedule mechanics by skill level and certification
  • Balance workshop bookings with retail floor coverage
  • Track brand certifications and training
  • Templates for weekend peaks and cycling events
Bicycle shop mechanic working on bike in workshop
Common roles

Bike mechanic • Sales consultant • E-bike specialist

Bicycle shops E-bikes Bike hire
PET STORES

Pet store rostering for retail and animal care

Pet stores combine retail operations with animal husbandry and grooming services. RosterElf helps schedule based on animal care qualifications, manage grooming bookings, and ensure proper coverage for livestock areas.

  • Schedule by animal expertise and qualifications
  • Coordinate grooming bookings with retail shifts
  • Track animal handling and first aid certifications
  • Ensure livestock care coverage during all trading hours
Pet store staff helping customer with animal care advice
Common roles

Pet care attendant • Dog groomer • Aquarium specialist

Pet stores Aquariums Groomers
TATTOO STUDIOS

Tattoo studio rostering for artists and front desk

Tattoo studios schedule artists by specialty and booking patterns while ensuring hygiene compliance. RosterElf helps manage artist availability, track infection control certifications, and coordinate front desk coverage for consultations.

  • Schedule artists by specialty (traditional, realism, etc.)
  • Track infection control and hygiene certifications
  • Manage booking patterns and walk-in availability
  • Coordinate artist schedules with front desk coverage
Tattoo artist working on client in professional studio

Key certifications

Infection control • Skin penetration licence • First aid

Tattoo Piercing Body art
"70%"

reduction in time spent on rostering

Australian retail businesses using RosterElf report significant time savings on roster creation, allowing managers to focus on customers instead of admin.

Based on customer feedback and ROI calculator data
ROI CALCULATOR

Calculate your retail scheduling savings

See how much time and money RosterElf's retail staff scheduling could save your business each week.

Your current rostering

Based on 70% time reduction with automated rostering

Your potential savings

Time saved per week 3.5 hours
Annual time saved 182 hours
Annual cost savings $8,190
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No credit card required

WHY ROSTERELF

Why retail businesses choose RosterElf for staff scheduling

Retail rostering that adapts

Build rosters that match trading hours and foot traffic. Assign staff based on role, skills and availability.

Time tracking across locations

Clock in and out using mobile devices or shared tablets. Track hours across multiple stores accurately.

Award compliance made simpler

Reduce compliance risk by flagging potential issues early. Structure workforce data for accurate payroll processing.

Control wage costs

See live labour costs as you build rosters. Reduce overstaffing and understaffing before shifts are published.

Fast team communication

Notify staff when rosters are published or updated. Manage shift swaps with approval workflows.

Certification tracking

Track RSA, forklift licences, and training documents. Receive reminders before certifications expire.

Compliance resources

Official resources for retail employers in Australia.

Comparing retail staff scheduling software?

See how RosterElf compares to Deputy, Tanda, and other options in our detailed buying guide.

Compare software
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SUPPORT

Real support from people who understand your business

At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.

  • Guided setup and onboarding

  • Award and payroll questions answered

  • Ongoing help as your team grows

RosterElf support team on call
Google reviews logo 5.0 average rating

Rated 5.0 by Australian businesses

FAQ

Retail staff scheduling FAQ

  • The best retail staff scheduling software for Australian businesses combines easy shift scheduling, live labour cost tracking, award compliance, and payroll integration. RosterElf is designed specifically for Australian retail, with built-in support for the General Retail Industry Award, casual workforce management, and integrations with Xero and MYOB.
  • Yes, multi-site scheduling lets you manage store staff scheduling across all locations from one dashboard. Move staff between sites, compare coverage across stores, and set location-specific permissions.
  • Use roster templates to save configurations for regular peaks and special events. Apply templates with one click and adjust based on expected foot traffic.
  • Yes, the labour budgeting tool shows wage costs as you build rosters. Compare staffing levels to sales forecasts and adjust coverage for peak trading hours.