Question 1

What integrations does RosterElf offer?

Accepted Answer

RosterElf integrates with Xero and MYOB for payroll automation, Google Maps for GPS-verified clock-ins, and Google Calendar for automatic shift syncing. All integrations are designed to reduce manual work and improve accuracy across your workforce management.

Question 2

Do I need to pay extra for integrations?

Accepted Answer

Most RosterElf integrations are included in your standard subscription at no additional cost. Some advanced features may require specific plan levels. Check your plan details or contact support to confirm what's included.

Question 3

How long does it take to set up an integration?

Accepted Answer

Most integrations can be set up in under 10 minutes. Payroll integrations with Xero or MYOB may take slightly longer to map employee accounts and pay items, but our step-by-step wizard guides you through the entire process.

Question 4

Can I use multiple integrations at once?

Accepted Answer

Yes. You can connect RosterElf to Xero or MYOB for payroll, Google Maps for GPS tracking, and Google Calendar for shift syncing all at the same time. The integrations work seamlessly together to create a unified workforce management system.

Question 5

Can I export data if I use a different payroll system?

Accepted Answer

Yes. If you use a payroll system other than Xero or MYOB, RosterElf lets you export timesheet and payroll data in CSV format. This gives you flexibility to import the data into your preferred platform while still benefiting from RosterElf's time tracking and award interpretation.

Question 6

Is my data secure when using integrations?

Accepted Answer

Absolutely. RosterElf uses industry-standard OAuth authentication and encrypted connections for all integrations. We never store your third-party credentials, and you can revoke access at any time through your account settings.

Question 7

How does the Xero integration work?

Accepted Answer

RosterElf syncs employee profiles, pay rates, and award-interpreted timesheets directly to Xero. Once connected, you can send approved timesheets to Xero with a single click, where they appear ready for payroll processing with all allowances, overtime and penalties already calculated.

Question 8

What data syncs between RosterElf and MYOB?

Accepted Answer

RosterElf sends timesheets, leave records, overtime hours, and allowances to MYOB. Employee details and pay codes can also sync automatically, ensuring consistency between systems and eliminating double-entry.

Question 9

How long does it take to set up Xero or MYOB integration?

Accepted Answer

Initial setup typically takes about an hour to complete properly. You'll need to align pay calendars, set up pay items, and verify employee records match between systems. Our step-by-step guides walk you through each stage, and free onboarding support is available to ensure everything connects smoothly.

Question 10

Do I need to manually map pay items?

Accepted Answer

You'll need to map pay items once during setup so RosterElf knows which pay codes match your Xero or MYOB configuration. After that, all timesheets flow through automatically with the correct pay items assigned.

Question 11

Can I edit timesheets before sending them to payroll?

Accepted Answer

Yes. Managers can review, edit and approve all timesheets in RosterElf before exporting them to Xero or MYOB. This ensures payroll is accurate and gives you full control over what gets sent.

Question 12

What happens if an employee is missing in Xero or MYOB?

Accepted Answer

RosterElf will flag any employees that don't have a matching record in Xero or MYOB. You can create the employee in your payroll system or update the mapping in RosterElf to link them correctly before exporting timesheets.

Question 13

How accurate is the Google Maps GPS tracking?

Accepted Answer

RosterElf uses Google Maps for industry-leading GPS accuracy, typically within a few meters. This precision ensures employees can only clock in when they're physically at your designated workplace, preventing time theft and buddy punching.

Question 14

Can I set custom geofences for multiple locations?

Accepted Answer

Yes. You can create unique geofences for each work site, setting specific radius limits that match your business needs. Employees will only be able to clock in when they're within their assigned location boundary.

Question 15

What if GPS accuracy is poor in some areas?

Accepted Answer

Google Maps integration compensates for temporary GPS signal issues by cross-referencing multiple data points. If accuracy remains low, RosterElf flags the clock-in for manager review so you maintain control over attendance records.

Question 16

Does GPS tracking work indoors?

Accepted Answer

Yes, though accuracy may vary depending on building materials and mobile signal strength. Google Maps uses a combination of GPS, Wi-Fi, and cell tower data to improve indoor location accuracy.

Question 17

Can employees see their own GPS clock-in history?

Accepted Answer

Yes. Employees can view their clock-in and clock-out times along with location data in their RosterElf mobile app. This transparency helps resolve any questions about attendance and ensures everyone has access to their own records.

Question 18

How does Google Calendar sync work?

Accepted Answer

Once enabled, every shift published in RosterElf automatically appears in the assigned employee's Google Calendar. Changes, swaps, and cancellations sync in real-time, so your team always sees their most up-to-date schedule without switching apps.

Question 19

Can employees edit shifts in Google Calendar?

Accepted Answer

No. Shifts appear as read-only events in Google Calendar to prevent accidental changes. All shift edits, swaps and requests must be made through RosterElf, ensuring managers maintain control over the schedule.

Question 20

Will syncing to Google Calendar affect my personal events?

Accepted Answer

Not at all. RosterElf shifts appear as separate calendar events and won't interfere with personal appointments or meetings. Employees can see work and personal commitments side-by-side in one unified view.

Question 21

Does Google Calendar sync work on mobile?

Accepted Answer

Yes. Google Calendar syncing works across all devices where employees have Google Calendar installed, including iOS, Android, and desktop. Shifts update automatically wherever your team views their calendar.

Question 22

What happens if I unpublish or delete a shift?

Accepted Answer

The shift will be removed from the employee's Google Calendar automatically. This ensures your team always sees an accurate schedule, even when last-minute changes occur.

RosterElf integrations

Trusted by 30,000+ workplaces

Xero payroll integration

Send accurate hours to Xero in one click

MYOB timesheet integration

Automated timesheets that flow straight into MYOB

Accurate GPS clock-ins powered by google maps

Know staff are on-site with precise geofencing

Sync shifts to google calendar

Shifts appear instantly in every employee's calendar

Trusted by Australian businesses

Common questions about RosterElf integrations

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