Question 1

What is RosterElf's average rating?

Accepted Answer

RosterElf has exceptional ratings across all platforms: 4.8 stars on Google, 4.89 stars on Xero App Store, and 4.5 stars on G2. These verified reviews come from real customers across thousands of businesses, reflecting our commitment to delivering value, simplicity, and support.

Question 2

Are these reviews verified and real?

Accepted Answer

Yes. Every review displayed on this page is verified by the platform it was posted on (Google, Xero App Store, or G2). These are real customers sharing their honest experiences. We don't use fake reviews or cherry-pick feedback — we're proud to share what real businesses say about us.

Question 3

What do customers say most often in reviews?

Accepted Answer

Customers consistently praise three things: ease of use (simple, intuitive, no training required), Australian-based support (fast, knowledgeable, real people), and ROI (saves time, reduces errors, cuts costs). Many also highlight seamless Xero integration and reliable mobile apps.

Question 4

How many reviews does RosterElf have?

Accepted Answer

RosterElf has hundreds of verified reviews across Google, Xero App Store, and G2. With over 30,000 customers, we're proud to have strong, consistent ratings across all platforms, reflecting years of delivering value to Australian small businesses.

Question 5

Where can I read more customer reviews?

Accepted Answer

You can read verified reviews on Google, the Xero App Store, and G2. You can also watch video testimonials on our testimonials page and explore case studies on our customer stories page.

Question 6

What do customers say about switching to RosterElf?

Accepted Answer

Many customers switched from platforms like Deputy or Employment Hero and wish they had switched sooner. They highlight better pricing, simpler setup, and more responsive support. Marc Nauer on Xero called switching to RosterElf 'one of the best decisions I've made.'

Question 7

What do customers say about RosterElf's support?

Accepted Answer

Support is one of the most praised aspects. Customers describe it as fast, friendly, knowledgeable, and genuinely helpful. Justine Lamb on Xero said RosterElf's support team 'has been the best of all vendors we dealt with.' No bots, no scripts — just real people who care.

Question 8

Do customers mention ROI or time savings in reviews?

Accepted Answer

Yes! Customers regularly mention saving hours every week and reducing payroll errors. Darcy Wood on Google said RosterElf 'reduced admin costs, simplified our business and freed us to scale.' Katerina Walker noted RosterElf 'saves me several hours each week.' Many report 3–5× ROI within months.

Question 9

What do customers say about Xero integration?

Accepted Answer

Customers love the seamless Xero integration. Ian Corney on Xero said 'integration with Xero is faultless and payroll runs smoothly.' Lara Holden noted 'the integration to Xero makes payroll fast and easy.' It's a standout feature that saves time and eliminates errors.

Question 10

Can I trust RosterElf based on these reviews?

Accepted Answer

Absolutely. Our reviews reflect real customer experiences across diverse industries — hospitality, childcare, aged care, retail, NDIS, and more. You'll see consistent themes: RosterElf is easy to use, delivers ROI, and is backed by genuine support. Try it yourself with a risk-free trial.

Question 11

How do I start a free trial?

Accepted Answer

Starting your free trial takes less than 2 minutes. Visit our registration page, enter your business details, and you'll have instant access to the full platform. No credit card required. Our Australian-based support team is ready to help you get set up.

Question 12

Do I need training to use RosterElf?

Accepted Answer

No extensive training required. Customers consistently mention how easy RosterElf is to learn and use. Jane Parviainen on Google called it 'the very best rostering software I have used: simple to learn, easy for staff.' Most businesses are up and running within hours.

Question 13

How much does RosterElf cost?

Accepted Answer

RosterElf offers transparent, affordable pricing starting from just a few dollars per employee per month. No hidden fees, no surprise charges. All features are included — rostering, time tracking, payroll integration, leave management, and more. See full pricing on our pricing page.

Question 14

Can I speak to the RosterElf team before signing up?

Accepted Answer

Absolutely. Book a free demo with our Australian-based team to see RosterElf in action, ask questions, and learn how it fits your business. Visit our contact page or call us directly. We're here to help you make the right decision.

Question 15

What support is available after I sign up?

Accepted Answer

You'll have access to our award-winning Australian-based support team via live chat, email, and phone. BooksPlus Bathurst on Google said 'support from real people has been above and beyond.' We also provide setup guides, video tutorials, and a comprehensive knowledge base.

Our best marketing comes from our happy customers

Trusted across every platform

Trusted by 30,000+ workplaces

What customers love most

What customers say on google

Join 30,000+ happy customers

What customers say on Xero

What customers say on G2

More ways to see why businesses trust us

Video Testimonials

Customer Stories

Our Ethos

Frequently asked questions

Start your free 15 day RosterElf trial today