How do I contact RosterElf support?

You can reach our Australian-based support team via our Contact Us page, book a one-on-one demo session, or browse our Knowledge Base for instant answers to common questions.

What are your support hours?

Our support team is available during Australian business hours. For urgent issues outside these hours, our Knowledge Base has comprehensive self-service guides and troubleshooting articles.

How do I submit a feature request?

Visit our Feature Requests page to submit new ideas or vote on existing suggestions. We prioritise features based on community votes and business impact.

Is there training available for new users?

Yes! We offer weekly webinars for live training and Q&A sessions. You can also access our Manager Quick Start guide and Employee Guide for self-paced onboarding.

SUPPORT

Help & support

Get help with RosterElf — browse our knowledge base, request features, or contact our team

GET HELP

How can we help you?

Knowledge Base

Browse help articles, guides, and tutorials for all RosterElf features

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Feature Requests

Submit ideas and vote on features to shape the future of RosterElf

Browse

Contact Us

Get in touch with our Australian-based support team

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Book a Demo

Schedule a one-on-one session with our team

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QUICK RESOURCES

Get started quickly

Weekly Webinar

Join our live sessions for tips, tricks, and Q&A with the team

Manager Quick Start

Get up and running fast with our essential setup guide

Employee Guide

Help your staff get started with viewing rosters and clocking in

FAQ

Frequently asked questions

You can reach our Australian-based support team via our Contact Us page, book a one-on-one demo session, or browse our Knowledge Base for instant answers to common questions.
Our support team is available during Australian business hours. For urgent issues outside these hours, our Knowledge Base has comprehensive self-service guides and troubleshooting articles.
Visit our Feature Requests page to submit new ideas or vote on existing suggestions. We prioritise features based on community votes and business impact.
Yes! We offer weekly webinars for live training and Q&A sessions. You can also access our Manager Quick Start guide and Employee Guide for self-paced onboarding.

SUPPORT

We love our customers

At RosterElf, customer support isn't an add-on — it's part of who we are. Book a demo or chat with our team today — and experience the kind of support that makes RosterElf the most-loved workforce management platform in Australia.

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