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AUTO SHIFT SWAPS

Auto shift swaps with manager approval

RosterElf shift swap notification showing Matt has replaced Amanda for a shift

Give employees the freedom to swap shifts directly through the app, while you keep full visibility and approval control.

  • Only qualified, available staff can swap

  • Review, approve or decline swap requests in one tap

  • Rosters and timesheets automatically update after approval

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4.8 stars, 1,570 ratings

Best-rated rostering & HR software on Xero and Google

VERIFIED RATINGS

Trusted by 30,000+ workplaces

4.7+ average

Rated on Xero · Google · G2 · Capterra

SMART SWAPS

How auto shift swaps work

RosterElf lets staff request shift swaps directly from the app. Only eligible colleagues see the request, and managers approve or decline with one tap—keeping rosters accurate without the back-and-forth.

Request a swap

Staff tap "Swap Shift" in the app. RosterElf finds qualified, available colleagues and sends the request to them instantly.

Colleague accepts

An eligible team member accepts the swap. The request goes to the manager for final approval—or auto-approves if you've enabled it.

Roster updates

Once approved, the roster and timesheets update automatically. Everyone sees the change in real time—no manual edits needed.

EMPLOYEE-DRIVEN SWAPS

Let staff request shift swaps within your business rules

Cafe worker using tablet to request shift swaps in RosterElf
POLICY CONTROL

Help staff while supporting compliance efforts

Give employees the flexibility to request shift swaps directly in RosterElf—without losing control.

You decide the boundaries: how far in advance a swap can be requested, which roles qualify, and what notice period applies.

RosterElf automatically enforces these settings to keep every swap compliant and fair.

MANAGER APPROVAL

Approve or decline every shift swap with confidence

RosterElf pending shifts interface showing swap requests from Steve Harris, Carol Viller, and Bruce Deckand
INSTANT VISIBILITY

Review and action changes in seconds

Managers remain fully in charge of all shift swap activity.

Each request routes to the right approver with full visibility of employees, qualifications, costs, and compliance warnings.

Approve or decline in one click, and RosterElf instantly updates rosters and timesheets to reflect the change.

AI PERFECT MATCH™

Smart shift swap suggestions for qualified staff only

Employee viewing shift swap notifications on mobile with 6 available swaps
INTELLIGENT MATCHING

Let AI find the right replacement instantly

RosterElf's AI Perfect Match™ automatically identifies the best candidates for a swap.

It checks role fit, skills, location, availability, and award rules—so only suitable, compliant employees are offered the shift.

Managers save time while maintaining accuracy and coverage.

AUTOMATED NOTIFICATIONS

Real-time shift swap alerts for teams and managers

Team of employees receiving real-time shift swap notifications
LIVE UPDATES

Keep everyone in sync automatically

As soon as a swap is requested, RosterElf sends instant notifications to all involved.

Employees see their request status and approvals in real time, while managers receive live alerts to approve or decline.

Every action is tracked, ensuring nothing slips through the cracks.

EMPLOYEE CHAT

Discuss and confirm complex shift swaps in chat

RosterElf employee chat showing team discussion about shift swaps
BUILT-IN COMMUNICATION

Manage shift changes without leaving RosterElf

When a swap needs extra discussion, like a multi-site move or role change, continue the conversation inside RosterElf's Employee Chat App.

Keep every message, note, and decision tied to the original roster for complete visibility and traceability.

KEY BENEFITS

6 reasons to enable shift swaps

Save manager time

Stop fielding calls and texts about swaps. Staff handle requests themselves; you just approve or decline.

Help your team

Give staff flexibility to manage their own schedules. Happier employees mean lower turnover and better morale.

Support your compliance efforts

RosterElf only shows eligible staff—checking qualifications, availability, and overtime limits before allowing swaps.

Full visibility

Every swap is logged and tracked. See who requested, who accepted, and when it was approved—all in one place.

Instant notifications

Everyone involved gets notified immediately—requesters, accepters, and managers all stay in the loop.

Mobile-first

Staff request and accept swaps from their phones. Managers approve on the go—no need to be at a computer.

WHAT IT MEANS

What are auto shift swaps?

Auto shift swaps let employees request to trade shifts with qualified colleagues directly through the rostering app. Instead of calling or texting managers to arrange changes, staff initiate swaps themselves. The system checks eligibility, notifies potential replacements, and routes approved swaps to managers—or auto-approves them based on your settings. Once confirmed, rosters and timesheets update automatically.

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FAQ

Frequently asked questions

  • Staff request to swap a shift via the mobile app. RosterElf finds qualified, available colleagues and notifies them. When someone accepts, the request goes to the manager for approval. Once approved, the roster and timesheets update automatically.
  • Yes, by default. Manager approval ensures every swap meets your business rules, budget, and coverage needs. You can optionally enable auto-approval for specific scenarios if you trust staff to handle certain swaps independently.
  • Yes, if both employees work at multiple sites. RosterElf checks site eligibility, role fit, and availability before allowing a swap. Learn more about multi-site rostering.
  • The original shift remains assigned to the requesting employee. They can post it as an open shift instead, or contact their manager to explore other options.
  • Yes. Every swap is logged with timestamps, approvers, and wage impacts. Approved swaps flow through to timesheets and payroll integrations automatically. See payroll integration for details.
HOW-TO GUIDES

Learn how to get the most from this feature

Step-by-step guides to help you master these workflows

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