100% free cleaning job description templates

Entry-level cleaning positions typically require no formal qualifications, though Certificate II or III in Cleaning Operations is valuable. Specialised roles may require specific training (e.g., infection control for healthcare cleaning, working at heights for window cleaners). First aid certification and white card may be required for some sites.

Police checks are commonly required for cleaners working in sensitive environments such as schools, healthcare facilities, aged care, government buildings, and private residences. Many cleaning companies require police checks as standard practice for all staff to ensure client confidence and site security.

The Cleaning Services Award classifies employees into levels based on skills and responsibilities. Level 1 covers entry-level cleaners, Level 2 includes experienced cleaners or those with trade certificates, and Level 3 covers supervisors and specialised roles. Check the award for detailed classification criteria.

It’s not legally required, but including indicative pay rates (e.g., “Award rates” or specific hourly rates) can attract more applicants and set clear expectations. Many cleaning businesses now include pay ranges to improve transparency and candidate quality.

Cleaning businesses must hold public liability insurance and workers compensation coverage. Staff should be trained in WHS requirements, chemical handling (SDS awareness), manual handling, and PPE usage. Specific sites may have additional requirements such as site inductions, working at heights training, or confined space certification.

Under the Cleaning Services Award, rosters must be provided at least 7 days in advance. Changes within this period generally require employee agreement unless due to unforeseen circumstances. Use rostering software to ensure compliance and improve communication.

Penalty rates vary by day of week, time of day and employment type. Higher rates apply for Saturdays (150%), Sundays (200%), public holidays (250%), and early morning/evening shifts. Casual staff receive a 25% loading. Use award interpretation tools to calculate rates accurately.

Yes, but there are rules around travel time, break entitlements, and maximum daily hours. Travel between sites during a shift may be counted as working time. Ensure rosters comply with award provisions for minimum engagement periods and breaks between shifts.

Under the Cleaning Services Award, employees working more than 5 hours are entitled to an unpaid meal break of 30-60 minutes. Rest breaks of 10 minutes are provided for shifts of 4+ hours. Specific timing depends on shift length and site requirements.

Clear job descriptions set baseline expectations. Combine these with site-specific checklists, regular inspections, client feedback processes, and supervisor oversight. Use HR software to track certifications, training completion, and performance across your team.