Commercial cleaner job description

Most entry-level commercial cleaning positions do not require formal qualifications, though employers value previous cleaning experience. Training is typically provided on the job. Some specialized cleaning roles may require specific certifications in areas like chemical handling or high-level cleaning.

Basic commercial cleaning roles typically require a Police Check for working in secure sites. First Aid certificates are preferred but not always mandatory. Specialized roles may require chemical handling training, working at heights certification, or other specific safety qualifications depending on the site requirements.

For entry-level positions, reliability and willingness to learn are most important. For experienced roles, look for previous commercial cleaning experience in similar environments, understanding of cleaning products and equipment, attention to detail, and ability to work independently or as part of a team.

Yes, many commercial cleaning positions are suitable for entry-level workers. Employers typically provide on-the-job training in cleaning techniques, chemical use, equipment operation and site-specific procedures. A strong work ethic and reliability are more important than prior experience for many roles.

This depends on your service delivery model and client contracts. Permanent staff provide consistency and reliability for regular contracts, while casuals offer flexibility for variable workload and one-off jobs. Many cleaning companies use a mix of both. See our guide on casual vs permanent employment trends.

Penalty rates under the Cleaning Services Award 2020 apply for: Saturdays, Sundays, public holidays, evening shifts (after 6pm), and night shifts. Commercial cleaning often occurs outside business hours, so penalty rates are common. Use award interpretation software to calculate rates accurately.

Under the Cleaning Services Award 2020, minimum engagement periods apply — typically 2 hours for casual employees and 3 hours for part-time employees. However, actual shift lengths depend on site requirements and cleaning schedules. Check the award for specific requirements.

Key elements include: position title and classification level, employment type (casual/part-time/full-time), hourly rate, applicable award, reporting structure, main duties, work locations and sites, shift patterns and hours, uniform requirements, and any site-specific security clearances. Use our digital employment contracts to simplify this process.

Under the Cleaning Services Award 2020, rosters must be provided at least 7 days in advance for part-time employees. Changes within this period require employee agreement. For casual employees, reasonable notice should be provided. Using rostering software helps support compliance and gives staff visibility of their upcoming shifts.

Yes, multi-site cleaning is common in commercial cleaning. Ensure you pay for travel time between sites in accordance with the Cleaning Services Award 2020. Consider vehicle requirements and whether cleaners use their own transport or company vehicles. Clearly communicate travel expectations in the job description.

Under the Cleaning Services Award 2020, employees working more than 5 hours are entitled to an unpaid meal break. Paid rest breaks also apply based on shift length. For split shifts or multiple sites, break arrangements should be planned to support compliance. Use rostering tools to manage breaks effectively.

Schedule cleaners based on client access times (often early morning or evening), group nearby sites to minimise travel time, and ensure adequate cleaning time for each location. Allow buffer time between sites for travel and equipment setup. Use rostering software to improve schedules and reduce travel time.