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FREE JOB DESCRIPTION Last updated 28 June 2026

Janitor job description

A comprehensive job description template for janitor positions in Australian facilities. Covers general cleaning, maintenance duties, qualifications and conditions aligned with the Cleaning Services Award 2020.

Janitor job description

PDF format • Ready to download

Cleaning and maintenance duties
Required qualifications and skills
Aligned with Cleaning Services Award 2020
Ready to customise for your facility

By downloading, you agree to our template disclaimer

This janitor job description template is designed to reflect Australian workplace standards and cleaning industry practices at the time of publication. Confirm the applicable modern award for your business and support compliance with all relevant employment laws and workplace safety standards. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

Janitor cleaning commercial building

What does a janitor do?

A janitor maintains the cleanliness, safety and functionality of buildings and facilities. The role combines general cleaning duties — sweeping, mopping and vacuuming floors, sanitising restrooms and managing waste — with minor maintenance tasks, supply restocking, security checks and occasional minor repairs to keep premises well-maintained and presentable.

In Australia, janitor positions are typically classified under the Cleaning Services Award 2020 (MA000022). Classification levels depend on duties, skills and whether the role includes supervisory responsibilities, with janitors usually sitting at Level 2 or Level 3. Specialised settings vary the work — schools focus on classrooms and gyms, while hospitals require deep sanitation and infection control.

This template provides a foundation for creating clear, compliant job descriptions that attract reliable candidates. Once hired, manage your cleaning team efficiently with rostering software.

Key responsibilities

Core duties included in this job description template

General cleaning

Sweeping, mopping and vacuuming floors, dusting surfaces, cleaning windows and maintaining overall facility cleanliness.

Floor maintenance

Operating floor cleaning machines, applying polish and sealant, removing marks and maintaining floor appearance and safety.

Bathroom cleaning

Cleaning and sanitising toilets, sinks, mirrors and fixtures, restocking supplies and maintaining hygiene standards.

Waste disposal

Emptying bins, managing recycling, disposing of waste correctly and maintaining waste collection areas.

Minor repairs and maintenance

Replacing light bulbs, fixing minor plumbing issues, repairing furniture and reporting major maintenance needs.

Security checks

Locking doors and windows, monitoring premises, reporting security concerns and ensuring the building is secure after hours.

Skills and attributes

What to look for in candidates

Reliability

Consistent attendance, punctuality for shifts and dependable work ethic with minimal supervision.

Physical fitness

Ability to stand, walk, bend and lift for extended periods, with stamina for physically demanding tasks.

Attention to detail

Thorough cleaning approach, noticing areas needing attention and maintaining high cleanliness standards.

Time management

Ability to prioritise tasks, work efficiently and complete cleaning duties within shift timeframes.

Basic maintenance skills

Competency in minor repairs, understanding of building systems and ability to use tools safely.

Safety awareness

Understanding of chemical safety, hazard identification and following workplace health and safety procedures.

Qualifications and requirements

Janitor positions typically do not require formal qualifications, though experience and specific clearances may be necessary depending on the facility. Physical fitness and reliability are essential for this hands-on role.

  • Working rights (Required)

    Eligibility to work in Australia

  • Police Check (Required)

    National Police Check (for schools, hospitals and sensitive facilities)

  • Physical fitness (Required)

    Ability to perform physically demanding cleaning and maintenance tasks

  • Cleaning experience

    Previous janitorial or cleaning experience preferred

  • Manual handling certificate

    Manual handling training preferred

  • Chemical handling training

    Safe handling of cleaning chemicals preferred

Janitor maintaining facility

Working conditions

Set clear expectations for candidates about the janitorial work environment

  • Shift work including early mornings, evenings, nights and weekends
  • Physical demands including standing, walking, bending and lifting
  • Working independently with minimal supervision
  • Exposure to cleaning chemicals and dust
  • Indoor environments across various facility types
  • Potential after-hours or on-call availability

Award coverage

Understanding the Cleaning Services Award 2020

Cleaning services award 2020

Most janitor positions in Australia are covered by the Cleaning Services Award 2020 (MA000022). This modern award sets minimum pay rates, penalty rates, allowances and conditions for employees performing cleaning services in commercial, institutional and industrial premises. View current Cleaning Services Award pay rates.

Janitors are typically classified at Level 2 (general cleaning and basic duties) or Level 3 (including minor maintenance and more complex tasks). Use award interpretation software to calculate pay accurately.

Penalty rates and shift work

Many janitors work outside standard business hours including early mornings, evenings and weekends. Penalty rates apply for Saturday, Sunday, public holiday and overtime shifts. Understanding these rates is essential for accurate payroll and budgeting.

Casual employees receive a 25% loading in lieu of leave entitlements. Part-time and full-time employees accrue leave and receive penalty rates on top of their base rate. Ensure your payroll system correctly applies all applicable loadings and penalties.

Who should use this template?

This job description template is designed for Australian businesses requiring janitorial services

Commercial cleaning
Facilities management
Education
Healthcare
Hospitality
Retail

Whether you manage offices, schools, hospitals or other facilities, clear job descriptions help attract reliable janitors.

How to use this template

Tips for customising the job description for your facility

1

Add your facility details

Include your business name, facility type, location and a brief description of the premises requiring maintenance.

2

Specify cleaning requirements

Detail the specific cleaning tasks, frequency requirements and any specialised cleaning needs for your facility.

3

Define shift patterns

Be clear about shift requirements including early morning, evening or weekend work and expected hours per week.

4

Include maintenance tasks

Specify any minor maintenance, repair or handyman duties expected as part of the janitorial role.

5

Check award coverage

Confirm the Cleaning Services Award applies to your business and update classification levels based on duties.

6

Review regularly

Update the job description when facility needs change or when you add new equipment or cleaning procedures.

Ready to hire your next janitor?

Once your team is in place, build compliant rosters in minutes, track hours and apply award penalty rates automatically with RosterElf cleaning rostering software.

Start free trial See cleaning rostering software

Regulatory sources

This job description is aligned with Australian workplace award requirements.

FAQ

Frequently asked questions

  • A janitor maintains, cleans and sanitises buildings to provide a safe, hygienic environment. Day-to-day duties include surface and floor cleaning, sanitising restrooms and high-touch areas, waste and recycling management, restocking supplies, and routine maintenance such as replacing light bulbs and unclogging drains. Many janitors also perform facility security checks and minor repairs, with the specific mix of duties varying by facility type.

  • While the terms are often used interchangeably, a janitor typically performs a broader range of duties including general cleaning, minor maintenance, security checks and building management tasks. Under the Cleaning Services Award 2020, both roles are classified based on their specific duties and skill level.

  • Most janitor positions are covered by the Cleaning Services Award 2020 (MA000022). This award applies to employees performing cleaning and related services in various facilities including offices, schools, hospitals and commercial buildings. Always verify which award applies to your specific workplace.

  • Under the Cleaning Services Award, janitors are typically classified at Level 2 or Level 3 depending on their duties. Level 2 covers general cleaning duties with some basic maintenance, while Level 3 includes more complex tasks, minor repairs and supervisory elements. See our Cleaning Services Award pay rates guide for current rates.

  • While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like ‘Award rates plus penalties’ or ‘Competitive hourly rate based on experience.’ Check the current Cleaning Services Award rates for guidance.