Hotel rostering & staff scheduling software for Australian properties
Schedule every department against occupancy, control wage costs and support your compliance efforts — without enterprise complexity or manual spreadsheets.
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Hotel workforce scheduling by department
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Australian award compliance built in
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Integrates with Xero and MYOB
Designed for the realities of hotel work
A hotel is several businesses sharing one roster. Front desk runs 24/7, housekeeping moves with checkouts, F&B moves with covers, and maintenance moves with whatever broke.
24/7 front desk coverage
Housekeeping scaled to occupancy
F&B peaks that do not match the rooms
Casual and part-time mix
Award rules across several departments
RSA and certification tracking
Hotel workforce scheduling, department by department
Hotel staff scheduling is really five schedules that have to agree with each other, and an occupancy forecast that moves all of them at once.
One roster, every department, one wage cost
Schedule front desk, housekeeping, F&B and maintenance together
Build each department against its own driver — occupancy for housekeeping, covers for F&B, coverage for front desk — and see the combined labour cost while the roster is still a draft.
- Schedule by department, with skills and certifications held per person
- Scale housekeeping to forecast occupancy rather than to last week
- See live wage cost across every department as you schedule
- Flag coverage gaps and award breaches before shifts are published
Staffing and scheduling are not the same job
Hotels ask this more than any other vertical, because the two decisions sit with different people and happen on different timescales.
Two different questions
The question
- Staffing
- How many people do we need, with which skills?
- Scheduling
- Who works which shift, and when?
Timescale
- Staffing
- Months — hiring, contracts, headcount
- Scheduling
- Weekly or fortnightly
Who owns it
- Staffing
- HR and the GM
- Scheduling
- Department managers
What it costs to get wrong
- Staffing
- Chronic under- or over-headcount
- Scheduling
- Overtime, breaches and last-minute scrambling
RosterElf is scheduling software. It makes the staffing question easier to answer — the wage-cost and coverage history it produces is the evidence a headcount decision needs — but the two are separate decisions.
Time and attendance across every department
Accurate hours matter most when the same person covers reception on Monday and the bar on Saturday.
What was scheduled should match what was worked
Clock-ins the duty manager can trust across the whole property
Staff clock in on their own phone or a shared tablet, and worked hours are compared against the roster before they become timesheets.
- Clock in and out on mobile or a shared tablet at each department
- Photo verification and GPS to reduce time theft
- Overnight shifts and department transfers tracked accurately
- Worked hours convert straight into payroll-ready timesheets
Hotel award compliance, made simpler
Penalty rates, overtime and break rules vary by day, time, employment type and shift length — and one week’s roster touches most of them.
Hospitality Industry (General) Award (MA000009) — pay rates by period
| Period | Full-time & part-time | Casual |
|---|---|---|
| Ordinary hours (Mon–Fri) | 100% | 125% |
| Evening (Mon–Fri 7pm–midnight) | +$2.95/hr | +$2.95/hr |
| Night (Mon–Fri midnight–7am) | +$4.42/hr | +$4.42/hr |
| Saturday (all day) | 125% | 150% |
| Sunday (all day) | 150% | 175% |
| Public holiday | 225% | 250% |
Casual rates are set by the award directly, not by adding a loading to the permanent rate — which is why Sunday casual is 175% rather than 150% plus 25%. Rates change each 1 July; the full breakdown by classification, junior age and allowance is in the hospitality award pay guide. Always verify against Fair Work.
Payroll-ready workforce data
Approved hours should reach the pay run without being re-keyed, penalty rates and all.
From the roster to the pay run without a spreadsheet in between
Award interpretation already applied
RosterElf connects hotel scheduling and time tracking to payroll, so approved hours flow cleanly to Xero or MYOB with penalties already applied.
- Fewer payroll errors from manual data entry
- Less time reconciling timesheets each fortnight
- Clear records for audits and compliance checks
- Faster pay runs, even through a busy period
Australian hotels using RosterElf report significant time savings on schedule creation. Based on customer feedback and ROI calculator data.
More than hotel scheduling software
Scheduling is one job of several. RosterElf puts communication, HR and time tracking in the same place, so a hotel team has one app rather than four.
Why hotels choose RosterElf
RosterElf is built for Australian workplaces, with Fair Work compliance, modern awards and local payroll integrations as the starting point rather than an add-on.
Save hours on scheduling
Less time building and re-fixing the roster every week.
Control labour costs
See live wage cost as you schedule — no guesswork until payday.
Australian award compliance
Hospitality Award rates and penalties built in.
All employment types
Works for casual, part-time and full-time staff.
Easy to adopt
Intuitive for managers and staff, with minimal training.
Single or multi-site
Scales from one venue to a group of sites.
Trusted by hotels across Australia
Hear from hospitality businesses that simplified their scheduling with RosterElf
Andrew Nathan
November 13, 2025
"We are extremely happy with Roster Elf, it's a great improvement on the previous system we were using. Sean and all the staff have been fantastic, really know their stuff and make using RosterElf a pleasure."
Monica Van De Laak
October 16, 2025
"Sean was an amazing help, very patient and thorough."
Mary C.
October 13, 2025
"I can see my roster, enter availability, put leave in advance and clock on and off easily."
Calculate your hotel scheduling savings
See how much time and money your business could save with RosterElf rostering software.
Your current rostering
Based on 70% time reduction with automated rostering
Your potential savings
No credit card required
Common roles in hotels
Download free job description templates for your hotels team
Relevant awards for hotels
Stay compliant with Australian Modern Award pay rates
Explore similar industries
See how RosterElf helps other businesses like yours
Hotel scheduling and rostering resources
Free scheduling tools, templates and guides for Australian hotel operators
Try hotel staff scheduling free
Build your first hotel roster in minutes. No credit card required.
Real support from people who understand your business
At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.
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Guided setup and onboarding
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Award and payroll questions answered
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Ongoing help as your team grows
Hotel staff scheduling FAQ
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The best hotel staff scheduling software handles several departments against one wage budget, applies award rules automatically and exports to payroll without re-keying. RosterElf schedules front desk, housekeeping, F&B and maintenance together, applies the Hospitality Industry (General) Award, and integrates with Xero and MYOB.
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Staffing is how many people you employ and with what skills — a hiring decision made over months by HR and the GM. Scheduling is who works which shift next week, made by department managers. Getting staffing wrong leaves you chronically over- or under-headcount; getting scheduling wrong costs overtime, award breaches and last-minute scrambling. RosterElf is scheduling software, and the wage-cost history it produces is the evidence a staffing decision needs.
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Drive each department from its own signal rather than repeating last week. Housekeeping follows forecast occupancy and checkout counts, F&B follows covers and function bookings, and front desk follows a coverage pattern that barely moves. Build them in one roster so the combined labour cost is visible before anything is published.
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A guest-service convention, not a rostering rule: at 15 feet a staff member makes eye contact and acknowledges the guest, and at 5 feet they greet them. It matters to scheduling only in that it assumes someone is actually on the floor to do it — which is a coverage question your roster answers.