Understanding workplace discrimination
Discrimination laws protect people from being treated unfairly because of personal characteristics. Multiple laws apply in Australian workplaces, creating comprehensive protections.
Direct discrimination
- Less favourable treatment
- Because of protected attribute
- Compared to others
- In similar circumstances
Indirect discrimination
- Requirement or condition
- Applied to everyone
- Disadvantages a group
- Not reasonable in circumstances
Protected attributes
Under Australian law, it is unlawful to discriminate based on these characteristics:
Protected attributes
Discrimination in employment decisions
Discrimination can occur at any stage of employment:
- Hiring: Job ads, selection criteria, interview questions
- Terms: Pay, conditions, benefits offered
- Rostering: Allocation of shifts, hours, duties
- Training: Access to development opportunities
- Promotion: Criteria and selection processes
- Termination: Selection for redundancy or dismissal
Reasonable adjustments for disability
Employers must make reasonable adjustments to enable people with disability to perform their work, unless this would cause unjustifiable hardship. This could include modified duties, flexible hours, assistive technology, or workplace modifications. Refusing to make reasonable adjustments can be discrimination.
Preventing workplace discrimination
Preventive measures
- Anti-discrimination policy
- Regular training for all staff
- Fair recruitment processes
- Merit-based decisions
Responding to complaints
- Clear complaints process
- Prompt investigation
- Protection from victimisation
- Appropriate action taken
Common discrimination mistakes
Discriminatory interview questions
Asking about age, family plans, health conditions, or other protected attributes during recruitment.
Biased roster allocation
Giving better shifts to certain groups or denying hours based on protected attributes rather than merit or availability.
No reasonable adjustments
Failing to make reasonable workplace adjustments for employees with disability without demonstrating unjustifiable hardship.
Key takeaways
Workplace discrimination based on protected attributes is unlawful. Employers must take proactive steps to prevent discrimination, handle complaints appropriately, and make reasonable adjustments where required.
Fair and transparent rostering supports non-discrimination. RosterElf helps allocate shifts based on availability and skills rather than personal characteristics, with clear records of scheduling decisions.