Nail technician job description
A comprehensive job description template for nail technician positions in Australian salons. Covers duties, skills, qualifications and conditions aligned with the Hair and Beauty Industry Award.
Nail technician job description
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By downloading, you agree to our template disclaimer
This nail technician job description template is designed to reflect Australian workplace standards and beauty industry practices at the time of publication. Confirm the applicable modern award for your business and ensure compliance with all relevant employment laws. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.
About the nail technician role
A nail technician (also known as a nail artist or manicurist) provides manicures, pedicures and a range of nail enhancement and nail art services while delivering a warm, professional client experience. The role combines technical skill with hygiene discipline and genuine customer care.
In Australia, nail technicians are typically classified under the Hair and Beauty Industry Award 2020 (MA000005). A nail technician who has completed a Certificate II in Nail Technology usually sits at Level 2, and can progress to higher levels with further qualifications and responsibilities.
This template provides a foundation for creating clear, compliant job descriptions that attract skilled candidates while setting appropriate expectations for the role. Once hired, manage your team efficiently with salon rostering software.
Key responsibilities
Core duties included in this job description template
Manicures and pedicures
Delivering classic and spa manicures and pedicures, including shaping, buffing, polishing and foot and hand care.
Nail enhancements
Applying gel, acrylic and SNS (dip powder) enhancements, extensions and overlays to a high standard.
Nail art and design
Creating nail art, freehand designs and decorative finishes based on client preferences and current trends.
Soak-offs and repairs
Performing safe soak-offs, removals, infills, cuticle care and repairs to maintain nail health.
Hygiene and sterilisation
Cleaning and sterilising tools, sanitising work stations and following infection-control and WHS standards.
Client care and retail
Booking appointments, advising on aftercare, recommending and selling retail products, and processing payments.
Skills and attributes
What to look for in candidates
Technical precision
Steady hands and fine motor skills for detailed nail work, consistent finishes and clean application.
Customer focus
Genuine interest in client wellbeing, ability to build rapport and manage bookings with care.
Communication
Clear consultation with clients about designs, aftercare advice and professional phone and desk manner.
Time management
Ability to keep appointments on schedule, manage back-to-back bookings and work efficiently during peak trade.
Hygiene discipline
Rigorous tool sterilisation, station sanitation and adherence to infection-control and WHS standards.
Teamwork
Collaborative attitude, willingness to support colleagues and contribute to a positive salon environment.
Qualifications and requirements
The qualifications for nail technician positions vary depending on the salon and the range of services offered. Some are mandatory, while others are preferred or desirable.
- Certificate II in Nail Technology (Required)
Nationally recognised nail technology qualification (aligns with Level 2 under the award)
- Working rights (Required)
Eligibility to work in Australia
- Previous salon experience
Experience in a similar nail or beauty role is advantageous but not essential
- Infection control training
Additional hygiene and infection-control certification is desirable
- First aid certificate
Current first aid certification is desirable
Working conditions
Set clear expectations for candidates about the work environment
- Salon environment with seated, close client work for extended periods
- Exposure to nail products, solvents and dust requiring good ventilation
- Use of personal protective equipment such as masks and gloves
- Shift work including weekends and peak trading periods
- Repetitive hand and wrist movements throughout appointments
- Compliance with uniform, grooming and hygiene standards
Award coverage
Understanding the Hair and Beauty Industry Award
Hair and beauty industry award 2020
Most nail technician positions in Australia are covered by the Hair and Beauty Industry Award 2020 (MA000005). This modern award sets minimum pay rates, penalty rates, allowances and conditions for employees in hairdressing, beauty and nail salons. View current Hair and Beauty Award pay rates.
The award classifies employees across Levels 1 to 6. A nail technician who holds a Certificate II in Nail Technology typically sits at Level 2, and can progress to higher levels with further qualifications and responsibilities. For FY2026/27, ordinary hourly rates run from around $27.81 (Level 1) to $32.00 (Level 6), with a 25% loading for casual employees. Use award interpretation software to calculate pay accurately.
Penalty rates and overtime
Under MA000005, penalty rates apply for weekend and public holiday work. Permanent staff receive 133% on Saturdays, 200% on Sundays and 250% on public holidays, while casuals receive 158% on Saturdays and 225% on Sundays. Overtime is generally paid at 150% for the first hours and 200% thereafter.
Estimate the cost of penalty and overtime hours with the free overtime and penalty rate calculator and the shift cost calculator before you confirm rosters.
Who should use this template?
This job description template is designed for Australian beauty and salon businesses
Whether you run a boutique nail bar or a multi-service salon, clear job descriptions help attract the right candidates.
How to use this template
Tips for customising the job description for your salon
Add your salon details
Include your business name, location and a brief description of your salon type and service range.
Adjust responsibilities
Add or remove duties based on the services you offer — gel, acrylic, SNS, nail art, spa treatments and more.
Specify qualifications
Clarify which qualifications are essential vs desirable, and any specific experience requirements.
Include shift details
Be specific about expected hours, weekend trade and any flexibility requirements.
Check award coverage
Confirm the correct award applies to your business and update classification levels accordingly.
Review regularly
Update the job description when services change or when recruiting for new positions.
Ready to hire your next nail technician?
Once your team is in place, build compliant rosters in minutes, track hours and apply award penalty rates automatically with RosterElf salon rostering software.
Related resources
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See how RosterElf helps salons manage staff scheduling, time tracking and payroll.
Learn moreHair and beauty award pay rates
Current pay rates, penalty rates and allowances under the Hair and Beauty Industry Award 2020.
View ratesExplore the hair and beauty cluster
Guides, tools and templates to help you hire, roster and pay salon staff
Award guides
Industries
Related features
Templates
Glossary terms
Regulatory sources
This job description is aligned with Australian workplace award requirements.
Frequently asked questions
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A nail technician provides manicures, pedicures and nail enhancement services such as gel, acrylic and SNS (dip powder) applications, along with nail art, soak-offs, infills, cuticle care and repairs. They also sterilise tools, maintain a clean work station, advise clients on aftercare, recommend retail products and manage bookings.
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Most nail technician positions are covered by the Hair and Beauty Industry Award 2020 (MA000005). This modern award sets minimum pay rates, penalty rates, allowances and conditions for employees in hairdressing, beauty and nail salons. Always check which award applies to your specific business.
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Under MA000005, a nail technician who holds a Certificate II in Nail Technology typically sits at Level 2. Employees can progress to higher levels with further qualifications and responsibilities. See our Hair and Beauty Award pay rates guide for current rates at each level.
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It’s not legally required, but including indicative pay rates can attract more applicants and set clear expectations. You can reference the applicable award rate or use phrases like ‘Award rates plus penalties’ or ‘Competitive hourly rate based on experience.’ Check the current Hair and Beauty Award rates for guidance.
Before you download
General information only — not legal advice
This document is a general HR template provided for informational purposes only. It is not legal advice and may not reflect the latest changes in legislation or apply to every workplace situation. RosterElf Pty Ltd and the template provider accept no liability for any loss arising from reliance on this document. Users should seek independent legal advice and customise the template to ensure it complies with all relevant laws, awards and workplace requirements.