Beauty therapist job description
A comprehensive job description template for beauty therapist positions in Australian salons and day spas. Covers duties, skills, qualifications and conditions aligned with the Hair and Beauty Industry Award.
Beauty therapist job description
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By downloading, you agree to our template disclaimer
This beauty therapist job description template is designed to reflect Australian workplace standards and beauty industry practices at the time of publication. Confirm the applicable modern award for your business and ensure compliance with all relevant employment laws. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.
About the beauty therapist role
A beauty therapist delivers a broad range of skin and body treatments and is a trusted advisor to clients on skincare and self-care. The role combines technical treatment skills with strong customer service, hygiene discipline and retail awareness.
In Australia, beauty therapists are typically classified under the Hair and Beauty Industry Award 2020 (MA000005). A qualified beauty therapist holding a Certificate IV in Beauty Therapy sits at Level 4, progressing to Level 6 with a Diploma of Beauty Therapy. This differs from a beautician who holds only a Certificate III, who sits at Level 3.
This template provides a foundation for creating clear, compliant job descriptions that attract quality candidates while setting appropriate expectations for the role. Once hired, manage your team efficiently with salon rostering software.
Key responsibilities
Core duties included in this job description template
Facials and skin treatments
Performing facials, chemical peels, microdermabrasion and other skin treatments using electrical beauty equipment and professional products.
Waxing and hair removal
Carrying out waxing, threading and other hair removal services safely and hygienically for a range of body areas.
Body and spa treatments
Delivering body treatments, massage-style spa services, spray tanning and lash and brow services to a high standard.
Client consultation
Conducting skin analysis, discussing client goals, recommending treatment plans and managing client expectations.
Hygiene and sanitation
Maintaining strict hygiene, sterilising equipment, following infection control standards and keeping treatment rooms clean.
Retail and compliance
Recommending and selling skincare products, processing payments, and following workplace health and safety procedures.
Skills and attributes
What to look for in candidates
Technical skill
Proficiency across facials, waxing, lash and brow, body treatments and safe operation of electrical beauty equipment.
Client consultation
Ability to analyse skin, listen to client needs and clearly explain treatments and aftercare.
Hygiene discipline
Meticulous attention to sanitation, sterilisation and infection control at all times.
Customer focus
Warm, professional manner that builds client trust, loyalty and repeat bookings.
Retail awareness
Confidence recommending skincare products and contributing to salon retail targets.
Time management
Ability to keep to appointment schedules, manage back-to-back bookings and reset rooms efficiently.
Qualifications and requirements
The qualifications for beauty therapist positions depend on the treatments offered and the classification level. Some are mandatory, while others are preferred or desirable.
- Certificate IV in Beauty Therapy (Required)
Qualifies the therapist at Level 4 under the Hair and Beauty Award
- Diploma of Beauty Therapy
Qualifies the therapist at Level 6 and unlocks advanced treatments
- Working rights (Required)
Eligibility to work in Australia
- Previous salon or spa experience
Experience in a similar role is advantageous but not essential
- First aid certificate
Current first aid certification is desirable
Working conditions
Set clear expectations for candidates about the work environment
- Salon or day spa environment working in treatment rooms
- Standing for extended periods and close physical contact with clients
- Shift work including weekends to cover peak salon trade
- Regular exposure to skincare products, wax and treatment chemicals
- Use of personal protective equipment and strict hygiene standards
- Compliance with uniform, grooming and presentation standards
Award coverage
Understanding the Hair and Beauty Industry Award
Hair and beauty industry award 2020
Most beauty therapist positions in Australia are covered by the Hair and Beauty Industry Award 2020 (MA000005). This modern award sets minimum pay rates, penalty rates, allowances and conditions for employees in hairdressing and beauty salons. View current Hair and Beauty Award pay rates.
The award classifies employees across levels from Level 1 to Level 6. A qualified beauty therapist with a Certificate IV in Beauty Therapy sits at Level 4, progressing to Level 6 with a Diploma of Beauty Therapy. A beautician holding only a Certificate III sits at Level 3. In FY2026/27, rates range from $27.81 per hour at Level 1 to $32.00 per hour at Level 6. Use award interpretation software to calculate pay accurately.
Penalty rates and casual loading
Under MA000005, casual employees receive a 25% casual loading on top of the base rate. Weekend and public holiday work attracts penalty rates: Saturday is paid at 133% (158% for casuals), Sunday at 200% (225% for casuals) and public holidays at 250%. Overtime is paid at 150% for the first hours and 200% thereafter.
Check the current rates for your therapist’s classification level and confirm which penalties apply to your salon’s trading days. Use the overtime and penalty rate calculator to estimate costs.
Who should use this template?
This job description template is designed for Australian beauty and personal-care businesses
Whether you run a small salon or a multi-room day spa, clear job descriptions help attract the right candidates.
How to use this template
Tips for customising the job description for your salon
Add your salon details
Include your business name, location and a brief description of your salon or spa type and style.
Adjust responsibilities
Add or remove treatments based on your service menu — facials, waxing, lash and brow, spray tanning, advanced skin treatments, etc.
Specify qualifications
Clarify whether you need a Certificate IV (Level 4) or Diploma (Level 6) therapist, and any specific treatment experience.
Include shift details
Be specific about expected hours, weekend trade and any flexibility requirements.
Check award coverage
Confirm the Hair and Beauty Award applies and update the classification level accordingly.
Review regularly
Update the job description when your service menu changes or when recruiting for new positions.
Ready to hire your next beauty therapist?
Once your team is in place, build compliant rosters in minutes, track hours and apply award penalty rates automatically with RosterElf salon rostering software.
Related resources
More templates and tools for beauty businesses
HR policy templates
Free workplace policy templates including code of conduct, leave policies and more.
Browse templatesHair & beauty solutions
See how RosterElf helps salons and spas manage staff scheduling and payroll.
Learn moreHair and Beauty Award pay rates
Current pay rates, penalty rates and allowances under the Hair and Beauty Industry Award 2020.
View ratesExplore the hair and beauty cluster
Guides, tools and templates to help you hire, roster and pay salon staff
Award guides
Industries
Related features
Glossary terms
Templates
Regulatory sources
This job description is aligned with Australian workplace award requirements.
Frequently asked questions
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A beauty therapist performs skin and body treatments including facials, waxing and hair removal, lash and brow services, body treatments and spray tanning. They also conduct client consultations and skin analysis, maintain strict hygiene, operate electrical beauty equipment and recommend skincare products. The role blends technical treatment skill with strong customer service.
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The main difference is qualification and scope. A beauty therapist typically holds a Certificate IV in Beauty Therapy (Level 4) or a Diploma of Beauty Therapy (Level 6) and can perform advanced treatments. A beautician usually holds a Certificate III (Level 3) and focuses on more basic services. Under the Hair and Beauty Industry Award, these qualifications map to different classification levels and pay rates.
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Most beauty therapist positions are covered by the Hair and Beauty Industry Award 2020 (MA000005). This modern award sets minimum pay, penalty rates and conditions for salon and spa employees. Always confirm the award applies to your specific business.
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Under MA000005, a qualified beauty therapist with a Certificate IV in Beauty Therapy sits at Level 4, while a therapist with a Diploma of Beauty Therapy sits at Level 6. A beautician with only a Certificate III sits at Level 3. See our Hair and Beauty Award pay rates guide for current rates at each level.
Before you download
General information only — not legal advice
This document is a general HR template provided for informational purposes only. It is not legal advice and may not reflect the latest changes in legislation or apply to every workplace situation. RosterElf Pty Ltd and the template provider accept no liability for any loss arising from reliance on this document. Users should seek independent legal advice and customise the template to ensure it complies with all relevant laws, awards and workplace requirements.