Question 1

What does a machine operator do in Australia?

Accepted Answer

A machine operator sets up, operates and monitors production machinery in manufacturing environments. They perform quality control checks, troubleshoot minor machine issues, conduct changeovers for different product runs, and maintain equipment through routine cleaning and preventive maintenance. Under the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010), machine operators are typically classified as Level C9-C11 Production/Technical Employees depending on their skill level and responsibilities.

Question 2

What award covers machine operators in Australia?

Accepted Answer

Machine operators are covered by the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). This award sets minimum pay rates, penalty rates and conditions for employees working in manufacturing, production and processing operations. Always verify which award applies to your specific manufacturing business.

Question 3

What classification level should I use for a machine operator?

Accepted Answer

Under the Manufacturing Award 2020, machine operators typically fall under Level C9 to C11 (Production/Technical Employee) depending on their skill level and complexity of machinery operated. Level C9 applies to operators performing routine machine operation, Level C10 to those operating more complex machinery or performing multiple operations, and Level C11 to skilled operators with trade-level competencies. See our Manufacturing Award rates guide for current classifications.

Question 4

Should I include pay rates in a machine operator job description?

Accepted Answer

While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like 'Award rates plus penalties' or 'Competitive rates based on experience.' Check the Manufacturing Award 2020 for current rates.

Question 5

What qualifications do machine operators need in Australia?

Accepted Answer

While formal qualifications are not always mandatory, many employers prefer candidates with a Certificate III in Engineering or Manufacturing. Previous machine operation experience is highly valued. Additional certifications such as a forklift licence, First Aid certificate, and specific machinery operation tickets may be required depending on the manufacturing environment and equipment used.

Question 6

How long does it take to become a qualified machine operator?

Accepted Answer

Entry-level machine operators can often start with on-the-job training, which may take several weeks to a few months depending on machinery complexity. A Certificate III in Engineering - Mechanical Trade or Manufacturing typically takes 1-2 years to complete. Many operators develop their skills through a combination of practical experience and formal training.

Question 7

Do machine operators need a forklift licence?

Accepted Answer

A forklift licence is not universally required but is preferred or mandatory in many manufacturing environments where operators need to move materials, load machines, or transport finished products. The High Risk Work Licence for Forklift Operations is issued by state/territory regulators and requires completion of an approved training course.

Question 8

What safety training is required for machine operators?

Accepted Answer

Machine operators must complete workplace-specific safety inductions covering machinery operation, lockout/tagout procedures, emergency procedures, and PPE requirements. Many employers also require or prefer First Aid certification, manual handling training, and hazard identification training. Specific machinery may require competency assessments or operator licences.

Question 9

Should I hire casual or permanent machine operators?

Accepted Answer

This depends on your production demands and operational patterns. Permanent operators provide consistency and develop deep machinery knowledge, while casuals offer flexibility for peak production periods or seasonal demand. Many manufacturers use a mix of both. See our guide on casual vs permanent employment trends.

Question 10

What penalty rates apply to machine operators?

Accepted Answer

Penalty rates under the Manufacturing Award 2020 apply for shift work, Saturdays, Sundays, public holidays and overtime. Manufacturing operations often involve rotating shifts, night shifts and weekend work. Use award interpretation software to calculate rates accurately.

Question 11

What are the minimum shift lengths for machine operators?

Accepted Answer

Under the Manufacturing Award 2020, minimum engagement periods typically apply - usually 2 hours for casual employees and 3-4 hours for part-time employees. However, actual shift lengths vary widely depending on production schedules, with many operators working 8-12 hour shifts. Check the award for specific requirements.

Question 12

What should I include in a machine operator employment contract?

Accepted Answer

Key elements include: position title and classification level, employment type (casual/part-time/full-time), hourly rate, applicable award, reporting structure, main duties, work location, shift patterns and hours, PPE requirements, safety obligations, required competencies and licences, and probationary period terms. Use our digital employment contracts to simplify this process.

Question 13

How far in advance must I provide rosters to machine operators?

Accepted Answer

Under the Manufacturing Award 2020, rosters must be provided at least 7 days in advance for part-time employees. Changes within this period require employee agreement. For shift workers, specific notice requirements apply for roster changes. Using rostering software helps support compliance and gives staff visibility of their upcoming shifts.

Question 14

How do I roster machine operators for 24/7 production?

Accepted Answer

24/7 manufacturing operations typically use rotating shift patterns such as 12-hour day/night shifts, continental shifts (8-hour rotating), or other patterns. Consider factors including machinery maintenance windows, changeover times, handover periods, and fatigue management. Use rostering software to manage complex shift patterns and ensure adequate coverage.

Question 15

What breaks are machine operators entitled to?

Accepted Answer

Under the Manufacturing Award 2020, employees are entitled to meal breaks and rest breaks based on their shift length. Typically, a 30-minute unpaid meal break applies for shifts over 5 hours, and paid rest breaks (usually 10-15 minutes) are provided. Continuous production environments require careful planning to maintain operations during breaks.

Question 16

How do I schedule operators for planned maintenance shutdowns?

Accepted Answer

Planned maintenance shutdowns require advance notice to employees and may involve altered rosters, different shift patterns, or temporary changes to duties. Some operators may be required for shutdown work while others may take leave. Communicate shutdown schedules well in advance and ensure your rostering system accommodates these temporary changes.

Machine operator job description