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Employment Law, Compliance & Worker Rights

What are National Employment Standards (NES)?

Updated 20 Jan 2026 5 min read

The National Employment Standards (NES) are 11 minimum employment entitlements that must be provided to all employees covered by the national workplace relations system. Established under the Fair Work Act 2009, the NES cannot be excluded or reduced by awards, agreements, or contracts—they form the safety net floor for all Australian employees.

The 11 national Employment standards

The National Employment Standards form the safety net of minimum conditions for all employees in the national system. These 11 standards cannot be reduced by any award, agreement, or contract.

Leave entitlements

  • Annual leave (4 weeks)
  • Personal/carer's leave (10 days)
  • Compassionate leave (2 days)
  • Parental leave (12 months)

Other standards

  • Maximum 38 hours per week
  • Flexible work requests
  • Public holidays
  • Notice of termination

Complete list of NES entitlements

All 11 National Employment Standards

1. Maximum hours: 38 hours/week + reasonable additional hours
2. Flexible work: Right to request flexible arrangements
3. Parental leave: 12 months unpaid (+ 12 months request)
4. Annual leave: 4 weeks paid leave per year
5. Personal leave: 10 days paid sick/carer's leave
6. Compassionate: 2 days paid per occasion
7. Community service: Unpaid (except jury duty)
8. Long service: Per state/territory laws
9. Public holidays: Right to be absent + penalty rates
10. Notice/redundancy: Based on service length
11. FWIS: Information statement for new employees

How NES works with awards and agreements

The NES interacts with modern awards and enterprise agreements in a layered system:

  • NES forms the floor: The absolute minimum that cannot be reduced
  • Awards build on NES: Awards may provide additional or more generous conditions
  • Agreements can supplement: Enterprise agreements can exceed but not undercut NES
  • Contracts add further: Employment contracts can provide above-award benefits

Fair Work Information Statement requirement

Employers must provide the Fair Work Information Statement to all new employees before or as soon as practicable after they start work. Casual employees who become permanent must also receive the Casual Employment Information Statement. Failing to provide these documents is a breach of the NES.

NES entitlements for different employee types

Full-time & part-time employees

  • All 11 NES entitlements
  • Part-time pro-rated on hours
  • Leave accrues progressively
  • Redundancy pay entitlement

Casual employees

  • 2 days unpaid carer's leave
  • 2 days unpaid compassionate leave
  • Community service leave
  • No paid leave (receive loading instead)

Common NES compliance mistakes

Not providing the FWIS

Failing to give the Fair Work Information Statement to new employees is a common oversight that breaches the NES.

Incorrect leave accruals

Not accruing annual leave or personal leave correctly, especially for part-time employees who should receive pro-rata entitlements.

Refusing flexible work requests improperly

Refusing requests for flexible work arrangements without proper consideration or without providing reasons in writing.

Key takeaways

The National Employment Standards are the minimum safety net for all employees in the national system. These 11 entitlements cannot be reduced by awards, agreements, or contracts—employers must meet or exceed them.

Managing NES compliance requires proper tracking of leave accruals, working hours, and employee information. Use leave management software and time tracking to ensure accurate entitlements and records.

Frequently asked questions

RosterElf Team

Written by

RosterElf Team

The RosterElf team comprises workforce management specialists with deep expertise in Australian employment law, rostering best practices, and payroll compliance. Our team works directly with businesses across hospitality, healthcare, retail, and service industries to develop practical solutions for common workforce challenges.

General information only – not legal advice

This glossary article about national employment standards (nes) provides general information about Australian employment law and workplace practices. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

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