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JOB DESCRIPTION TEMPLATES

100% free logistics & warehouse job description templates

Ready-to-use job descriptions for warehouse, distribution and logistics roles. Compliant with Australian awards, WHS requirements and industry best practice. Free to download and fully editable.

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Logistics & warehouse roles in australia

Australia's logistics and warehousing sector is growing rapidly, driven by ecommerce growth, supply chain expansion and increased demand for distribution services. From forklift operators to warehouse supervisors, clear job descriptions are essential for recruiting skilled, safety-conscious staff.

These templates cover core warehouse roles including picking, packing, receiving, dispatch and inventory control. All templates align with the Storage Services and Wholesale Award 2020, include WHS requirements and reflect real-world logistics operations across distribution centres, 3PL providers and ecommerce fulfilment facilities.

Modern warehouse with forklift and logistics operations

15 logistics job description templates

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WAREHOUSEMACHINERYSAFETY

Forklift Operator

Operates forklifts and material handling equipment to move, stack and retrieve goods in warehouses. Requires valid forklift licence and strong safety focus.

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WAREHOUSEPICKINGPACKING

Warehouse Picker Packer

Picks orders from warehouse locations, packs items securely for dispatch and maintains inventory accuracy. Core role in distribution and fulfilment operations.

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WAREHOUSEENTRY-LEVELSUPPORT

Logistics Assistant

Supports warehouse operations including receiving, dispatching, inventory control and administrative tasks. Entry-level role ideal for those starting in logistics.

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INVENTORYADMINSYSTEMS

Inventory Clerk

Maintains accurate stock records, conducts cycle counts, investigates discrepancies and supports warehouse management systems. Critical for inventory accuracy.

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SHIPPINGRECEIVINGADMIN

Shipping & Receiving Clerk

Processes inbound and outbound shipments, checks goods against documentation, coordinates freight bookings and maintains shipping records.

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DELIVERYCUSTOMER SERVICESUPPORT

Delivery Driver Assistant

Assists with loading vehicles, accompanies drivers on delivery runs, handles customer interactions and supports safe goods delivery. No heavy vehicle licence required.

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FREIGHTMANUAL HANDLINGSAFETY

Freight Handler

Manually loads and unloads freight, secures cargo, operates handling equipment and ensures safe transport of goods. Physical role requiring manual handling capability.

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DISPATCHCOORDINATIONADMIN

Dispatch Officer

Coordinates outbound shipments, schedules freight carriers, prepares dispatch documentation and tracks deliveries. Key role in outbound logistics operations.

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WAREHOUSESTORESINVENTORY

Storeperson

Receives, stores and issues goods, maintains stockroom organisation, performs inventory control and supports warehouse operations. General warehouse position.

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ADMINSUPPORTCOORDINATION

Logistics Support Officer

Provides administrative support to logistics operations including documentation, data entry, reporting and coordination with internal teams and external carriers.

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MANAGEMENTWAREHOUSESUPERVISION

Warehouse Shift Supervisor

Supervises warehouse team during allocated shift, monitors productivity and safety, allocates tasks and supports operational targets. First-line management role.

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ECOMMERCEPICKINGPACKING

Ecommerce Warehouse Assistant

Picks and packs online orders, meets dispatch deadlines, uses warehouse management systems and ensures accurate fulfilment for ecommerce operations.

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ADMINSYSTEMSREPORTING

Warehouse Administrator

Manages warehouse administration including inventory reporting, documentation, compliance records and system data entry. Supports warehouse management.

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MANAGEMENTPACKINGQUALITY

Packing Team Leader

Leads packing team, monitors quality and output, trains staff, troubleshoots issues and ensures packing standards meet customer and safety requirements.

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INVENTORYSTOCK CONTROLACCURACY

Stock Control Assistant

Assists with stock takes, investigates variances, updates inventory systems, conducts cycle counts and supports inventory accuracy initiatives.

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Award coverage for warehouse & logistics roles

Most warehouse, distribution and logistics roles in Australia are covered by the Storage Services and Wholesale Award 2020 (MA000084). This award covers:

  • Warehouse operations and distribution centres
  • Picking, packing, receiving and dispatch roles
  • Forklift operators and material handlers
  • Inventory control and warehouse administration
  • Supervisory and team leader positions

Delivery driver roles may fall under different awards depending on vehicle type and distance travelled. Always confirm the correct award classification for your specific operation.

Who these templates are for

Warehouses & distribution centres
Third-party logistics (3PL) providers
Ecommerce & fulfilment operations
Manufacturing & production facilities
Cold storage & refrigerated warehouses
Wholesale & supply chain businesses

Common hiring challenges in logistics

Clear job descriptions help address these issues

Unclear physical requirements

Candidates unsure if they can meet manual handling demands

Missing licence requirements

Confusion over forklift or heavy vehicle licences

Shift work expectations

Candidates unaware of night, weekend or rotating shifts

Safety expectations unclear

WHS responsibilities and safety culture not communicated

High turnover

Role expectations don't match reality, leading to early exits

Inadequate tech skills

Candidates unfamiliar with WMS or RF scanning systems

Our templates help you communicate requirements clearly from the start.

What should a logistics job description include?

Essential sections for warehouse and logistics roles

Core duties and responsibilities
Physical requirements (lifting, standing)
Licence or certification requirements
WHS and safety expectations
Shift patterns and availability
Technology and systems used (WMS, RF scanners)
Team structure and reporting lines
Award classification and pay rates

All our templates include these sections plus industry-specific requirements.

Legal disclaimer

These job description templates are designed to reflect Australian workplace standards, modern award requirements and industry best practice at the time of publication. They are provided as a general guide only and do not constitute legal advice.

You should review and tailor each template to suit your specific operation, workplace requirements, applicable modern award or enterprise agreement, and WHS obligations. For complex situations or compliance concerns, independent legal or HR advice should be sought.

Why logistics job descriptions matter

Clear, detailed job descriptions help you attract candidates with the right skills, licences and physical capabilities for warehouse work. They set realistic expectations about shift patterns, manual handling and safety responsibilities—reducing early turnover.

Well-written job descriptions also support award compliance, help you justify physical requirements under Fair Work legislation and demonstrate due diligence in meeting WHS obligations.

These templates give you a professional starting point for building a skilled, safety-focused logistics team.

FAQ

Logistics job descriptions FAQ

  • Start with the core warehouse roles first: Warehouse Picker Packer, Forklift Operator and Storeperson. These are the foundation roles in most distribution centres.
  • The core duties remain the same, but you should adjust employment type, shift patterns and entitlements. Our templates include guidance on tailoring for casual, part-time and full-time arrangements.
  • Yes, all templates work for third-party logistics providers, in-house warehouses, distribution centres and ecommerce fulfilment operations. Simply customise client-specific requirements and KPIs.
  • Our Forklift Operator template includes mandatory licence requirements. For other roles, specify if forklift tickets are "essential", "desirable" or "training provided".
  • Yes, but add specific WHS requirements for cold chain work including temperature exposure limits, protective equipment and health monitoring requirements. Our templates include sections for workplace-specific safety requirements.

Managing warehouse rosters and compliance?

RosterElf helps logistics businesses manage shift schedules, track time and attendance, ensure award compliance and communicate with warehouse teams—all in one platform.

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