RosterElf Logo
Start trial
JOB DESCRIPTION TEMPLATES

100% free logistics & warehouse job description templates

Ready-to-use job descriptions for warehouse, distribution and logistics roles. Compliant with Australian awards, WHS requirements and industry best practice. Free to download and fully editable.

Browse templates

These job description templates are designed to reflect Australian workplace standards, modern award requirements and industry best practice at the time of publication. They are provided as a general guide only and do not constitute legal advice. You should review and tailor each template to suit your specific operation, applicable modern award or enterprise agreement, and WHS obligations. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

Logistics & warehouse roles in Australia

Australia’s logistics and warehousing sector is growing rapidly, driven by ecommerce growth, supply chain expansion and increased demand for distribution services. From forklift operators to warehouse supervisors, clear job descriptions are essential for recruiting skilled, safety-conscious staff.

These templates cover core warehouse roles including picking, packing, receiving, dispatch and inventory control. All templates align with the Storage Services and Wholesale Award 2020, include WHS requirements and reflect real-world logistics operations across distribution centres, 3PL providers and ecommerce fulfilment facilities. Pair them with warehouse rostering software once your team is hired.

Modern warehouse with forklift and logistics operations

Browse logistics job description templates

Click any role to view the full template and download as a PDF

DELIVERYCUSTOMER SERVICESUPPORT

Delivery driver assistant

Assists with loading vehicles, accompanies drivers on delivery runs, handles customer interactions and supports safe goods delivery. No heavy vehicle licence required.

Read more
DISPATCHCOORDINATIONADMIN

Dispatch officer

Coordinates outbound shipments, schedules freight carriers, prepares dispatch documentation and tracks deliveries. Key role in outbound logistics operations.

Read more
ECOMMERCEPICKINGPACKING

Ecommerce warehouse assistant

Picks and packs online orders, meets dispatch deadlines, uses warehouse management systems and ensures accurate fulfilment for ecommerce operations.

Read more
WAREHOUSEMACHINERYSAFETY

Forklift operator

Operates forklifts and material handling equipment to move, stack and retrieve goods in warehouses. Requires valid forklift licence and strong safety focus.

Read more
FREIGHTMANUAL HANDLINGSAFETY

Freight handler

Manually loads and unloads freight, secures cargo, operates handling equipment and ensures safe transport of goods. Physical role requiring manual handling capability.

Read more
INVENTORYADMINSYSTEMS

Inventory clerk

Maintains accurate stock records, conducts cycle counts, investigates discrepancies and supports warehouse management systems. Critical for inventory accuracy.

Read more
WAREHOUSEENTRY-LEVELSUPPORT

Logistics assistant

Supports warehouse operations including receiving, dispatching, inventory control and administrative tasks. Entry-level role ideal for those starting in logistics.

Read more
ADMINSUPPORTCOORDINATION

Logistics support officer

Provides administrative support to logistics operations including documentation, data entry, reporting and coordination with internal teams and external carriers.

Read more
MANAGEMENTPACKINGQUALITY

Packing team leader

Leads packing team, monitors quality and output, trains staff, troubleshoots issues and ensures packing standards meet customer and safety requirements.

Read more
SHIPPINGRECEIVINGADMIN

Shipping & receiving clerk

Processes inbound and outbound shipments, checks goods against documentation, coordinates freight bookings and maintains shipping records.

Read more
INVENTORYSTOCK CONTROLACCURACY

Stock control assistant

Assists with stock takes, investigates variances, updates inventory systems, conducts cycle counts and supports inventory accuracy initiatives.

Read more
WAREHOUSESTORESINVENTORY

Storeperson

Receives, stores and issues goods, maintains stockroom organisation, performs inventory control and supports warehouse operations. General warehouse position.

Read more
ADMINSYSTEMSREPORTING

Warehouse administrator

Manages warehouse administration including inventory reporting, documentation, compliance records and system data entry. Supports warehouse management.

Read more
WAREHOUSEPICKINGPACKING

Warehouse picker packer

Picks orders from warehouse locations, packs items securely for dispatch and maintains inventory accuracy. Core role in distribution and fulfilment operations.

Read more
MANAGEMENTWAREHOUSESUPERVISION

Warehouse shift supervisor

Supervises warehouse team during allocated shift, monitors productivity and safety, allocates tasks and supports operational targets. First-line management role.

Read more

What should a logistics job description include?

Essential sections for warehouse and logistics roles

Core duties and responsibilities
Physical requirements (lifting, standing)
Licence or certification requirements
WHS and safety expectations
Shift patterns and availability
Technology and systems used (WMS, RF scanners)
Team structure and reporting lines
Award classification and pay rates

All our templates include these sections plus industry-specific requirements.

Who these templates are for

These job descriptions are designed for Australian warehouse and logistics businesses

Warehouses & distribution centres
Third-party logistics (3PL) providers
Ecommerce & fulfilment operations
Manufacturing & production facilities
Cold storage & refrigerated warehouses
Wholesale & supply chain businesses

Award coverage for logistics & warehouse workers

Most warehouse, distribution and logistics roles in Australia are covered by the Storage Services and Wholesale Award 2020 (MA000084). This award covers:

  • Warehouse operations and distribution centres
  • Picking, packing, receiving and dispatch roles
  • Forklift operators and material handlers
  • Inventory control and warehouse administration
  • Supervisory and team leader positions

Delivery driver roles may fall under different awards depending on vehicle type and distance travelled — for example, the Road Transport and Distribution Award 2020 or Road Transport (Long Distance) Award. Always confirm the correct award classification for your specific operation, and use award interpretation software to calculate pay, penalty rates and shift loadings accurately.

Managing warehouse rosters and compliance?

RosterElf helps logistics businesses manage shift schedules, track time and attendance, ensure award compliance and communicate with warehouse teams — all in one platform.

Start free trial See warehouse rostering software
FAQ

Logistics job descriptions FAQ

  • A warehouse or logistics job description sets out the duties, physical requirements, licences and working conditions for a role such as a picker packer, forklift operator, storeperson or warehouse supervisor. A good one also notes the employment type, the applicable modern award (usually the Storage Services and Wholesale Award 2020) and any mandatory tickets such as a forklift licence. Our free templates give you a compliant, Australia-specific starting point for each common logistics role.

  • Start with the core warehouse roles first: Warehouse picker packer, Forklift operator and Storeperson. These are the foundation roles in most distribution centres.

  • The core duties remain the same, but you should adjust employment type, shift patterns and entitlements. Our templates include guidance on tailoring for casual, part-time and full-time arrangements.

  • Yes, all templates work for third-party logistics providers, in-house warehouses, distribution centres and ecommerce fulfilment operations. Simply customise client-specific requirements and KPIs.

  • Our Forklift operator template includes mandatory licence requirements. For other roles, specify if forklift tickets are “essential”, “desirable” or “training provided”.

  • Yes, but add specific WHS requirements for cold chain work including temperature exposure limits, protective equipment and health monitoring requirements. Our templates include sections for workplace-specific safety requirements.