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Permission level summary

Sean Wyse By Sean Wyse Updated 12 January 2026 3 min read
Permission level: Admins Device: Web Browser

Overview of permissions in RosterElf

This article explains the different permission levels in RosterElf and how to manage them. It outlines the roles of Admins, Managers, and Assistants, detailing their access across the platform. By understanding the permissions structure, you can assign roles to users based on their responsibilities within the organisation. This guide will help you manage user access levels, ensuring staff have the right permissions to perform their roles while maintaining security and control over your RosterElf account.

1. Basic staff permissions

When adding a new user to RosterElf, they begin with basic staff permissions. These include access to view shifts, receive notifications, and update their availability and personal details. This section explains the starting point for all users and the actions they can perform with basic access.

RosterElf Permission Levels Comparison - Admin, Manager, Assistant Manager, and Staff roles with their associated permissions across all platform features
Functionality Admin Manager Assistant Manager Staff
Dashboard
Trends Data - - -
Pending Shifts -
Leave Requests -
Availability -
Live Time Clock -
My Calendar
View Confirm Shifts
Nominate for Open Shifts
Request and Nominate for Shift Swaps
Manage My Availability
Request Leave
Staff
Add/Delete -
Update Info - -
Update Payroll - - -
Update and view Standard Availability -
Add and manage Leave -
View and Manage Documents - - -
Call Staff from Smartphone App -
Text Staff from Smartphone App -
Sites
Add/Delete - - -
Update Info - -
Update Manager / Assistant Permissions - - -
View Manager / Assistant Permissions - -
Manage Time & Attendance - -
Positions
Add/Delete - -
Update Info - -
Add/Remove Staff - -
Roster
Add/Edit Shifts -
Add/Edit Shifts in the Past -
Publish/Delete Rosters -
Save Roster Templates -
Copy Rosters -
Upload a Roster Template -
See Staff Wage Rates for Budgeting - -
Payroll
Select approved payroll hours (Rostered, Time Clock, Auto Rounding, Custom) -
Tick/Untick Shifts from Payroll -
Add Payroll Notes -
Add Shifts to Payroll -
Save Payroll -
Process Payroll - - -
View Staff Labour Costs - -
Reports
View and Use - - -
Settings
View and Update - - -
My Settings
My Profile - View my own
Account Info - - -

MFA (NOTE: Xero customers must use MFA)

HR Hub

Enable HR Hub

- -

-

Manage employment contracts

- -

-

Edit documents (contracts/policies)

- -

-

Manage certificates & permits

Manage policies & procedures

View all staff information in HR Hub

Complete onboarding in My HR Hub

Workwise AI
Enable Workwise AI - - -
Workwise AI

-

Chat

Activate Chat

- -

-

Activate Direct Messages

- -

-

Create Channel

-

-

Edit Channel

-

-

Add staff to channel

-

-

Remove staff from channel

-

-

Delete Channel

-

-

Mute Channel

Write message in a channel

Delete message

React to a channel

1.1 Understanding basic staff access

1.1.1 New users start with regular Staff permissions.

1.1.2 They can view shifts and receive notifications.

1.1.3 Staff can update personal information, such as email and phone number.

1.1.4 Basic staff cannot manage or alter any settings beyond their profile.

2. Elevated permission levels

RosterElf offers three elevated permission levels: Admin, Manager, and Assistant. These levels provide greater control and access to various parts of the platform. This section describes each level, their distinctions, and how they apply to different parts of your account.

2.1 Admin permissions

2.1.1 Admins have access across the entire account.

2.1.2 They can manage users, settings, and account-wide configurations.

2.1.3 Admin permissions apply uniformly to all sites within the account.

2.2 Manager and assistant permissions

2.2.1 Managers and Assistants have access limited to specific sites.

2.2.2 A user can be assigned these roles at one or more selected sites.

2.2.3 Managers can view financial data related to rostering, unlike Assistants.

2.2.4 If a user is not assigned as a Manager or Assistant for a site, they hold basic Staff permissions.

3. Managing staff permissions

Managing permissions effectively ensures that users have appropriate access to perform their duties. RosterElf provides multiple ways to manage permissions, depending on your needs. This section outlines how to assign and adjust permissions through the Sites tab, Settings dropdown, and Staff tab.

3.1 Assign managers via sites tab

3.1.1 Go to the Sites tab to manage Manager and Assistant roles.

Sites tab navigation

3.1.2 Click on the relevant Site.

Site selection

3.1.3 Click on the Managers tab from the pop-up view.

Managers tab in site

3.1.4 Click on the "+" symbol on the top menu.

Add manager button

3.1.5 Select the relevant person who will be a manager for the site and click update.

Select manager and update

3.2 Manage admins via settings

3.2.1 Navigate to Settings.

Settings navigation

3.2.2 Click on Permissions from the dropdown menu.

Permissions menu

3.2.3 To add an Admin, click the Plus (+) button, choose the user, and click Update.

Add admin button

3.2.4 To remove Admin access, hover over the user's name and click the X.

3.3 View all permissions via staff tab

3.3.1 Access the Staff tab for an overview of all user permissions.

Staff tab view

3.3.2 Use the Permission Level filter to find users by their access levels.

Permission level filter

3.3.3 Select a user and go to their Permission tab to modify their access.

Permission tab for user

3.3.4 Assign Manager or Assistant roles to specific sites as needed, or hover over the site to remove the permission by clicking on the X.

Assign or remove permissions

3.3.5 Click Save to confirm changes.

Save button

Frequently asked questions

1. What are the different permission levels in RosterElf?

RosterElf has three main permission levels: Admin, Manager, and Assistant. Admins have full access to the account, while Managers and Assistants have limited access to specific sites.

2. What permissions do basic staff members have?

Basic staff members can view shifts, receive notifications, and update their personal details. They cannot manage any settings beyond their profile.

3. How can I assign Manager or Assistant roles in RosterElf?

To assign roles, go to the Sites tab, select the relevant site, click on the Managers or Assistants tab, then use the "+" symbol to add the person and click update.

4. Can a user hold multiple elevated roles at the same time?

Yes, a user can hold multiple elevated permission levels at different sites at the same time.

5. How can I manage Admin permissions in RosterElf?

To manage Admin permissions, navigate to the Settings dropdown, click on Permissions, and use the Plus (+) button to add or the X to remove Admin access for users.

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