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Accept or decline shifts in mobile rostering app

Sean Wyse By Sean Wyse Updated 17 February 2026 3 min read
Permission level: Staff Device: Smartphone

This article explains how to accept and reject a shift in RosterElf as a staff member. Shift acceptance allows you to confirm whether you can work a scheduled shift. Rejecting a shift lets you notify your manager that you are unavailable. This process helps keep rosters accurate and improves communication between staff and managers.

When shift confirmations are enabled, you may receive shifts that require action before they are locked in. Responding promptly ensures managers can make changes early if required. It also reduces confusion, missed shifts, and last-minute roster updates.

Using the RosterElf mobile app, staff can quickly review pending shifts, see shift details, and respond in just a few taps. You do not need to contact your manager separately, as your response is recorded directly in the roster.

In this guide, you will learn how to open the RosterElf app, view pending shifts, and accept or reject a shift. Each step is simple and easy to follow. Completing these steps ensures your availability is clear and your roster stays up to date.

1. Accept or reject shifts in mobile rostering app

This section explains how to accept or reject a shift in RosterElf using the staff mobile app. Pending shifts require your response before they are confirmed. Reviewing and responding to these shifts helps managers finalise rosters and find cover if needed.

By following these steps, you can quickly confirm whether you are available. Accepting a shift locks it in for you. Rejecting a shift alerts your manager so they can take action. This process supports clear communication and reduces scheduling issues.

1.1 Open pending shifts in rostering app

1.1.1 Open the RosterElf app on your mobile device.

1.1.2 Press Pending from the menu.

Screenshot showing Pending tab option in RosterElf mobile app with Today screen visible

1.1.3 Select a shift awaiting your response.

Screenshot of pending shifts list showing shifts requiring confirmation in RosterElf app

1.2 Confirm or decline your shift

1.2.1 Check the shift details carefully.

Screenshot of shift details screen showing date, time, and location in RosterElf mobile app

1.2.2 Press Accept to confirm the shift.

1.2.3 Press Reject if you cannot work the shift.

Screenshot showing Accept and Reject buttons for shift confirmation in RosterElf app

1.2.4 Press Confirm to finalise acceptance.

Screenshot of confirmation button to finalise shift acceptance in RosterElf mobile app

Frequently asked questions

1. How do I accept a shift in RosterElf?

To accept a shift in RosterElf, open the RosterElf mobile app and go to Shifts. Select Pending to view shifts awaiting your response. Open the shift, review the details, and press Accept. Once accepted, the shift is confirmed and added to your roster.

2. How do I reject a shift in RosterElf?

To reject a shift in RosterElf, open the pending shift in the mobile app and press Reject. This notifies your manager that you are unavailable so they can update the roster or find a replacement. You do not need to contact your manager separately.

3. What happens after I accept a shift in RosterElf?

After you accept a shift, the shift is locked in for you. Your manager can see that the shift is confirmed, and no further action is required unless the shift changes. Accepting shifts early helps keep rosters accurate and reduces last-minute changes.

4. What happens if I reject a shift in RosterElf?

When you reject a shift, RosterElf records your response and alerts your manager. The shift is not assigned to you, allowing your manager to make adjustments or offer the shift to another staff member.

5. Where can I see shifts that need my response in RosterElf?

You can see shifts that need your response by opening the RosterElf app, pressing Shifts, and selecting Pending. This section shows all shifts that require you to accept or reject before they are confirmed.

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