Get Elf AI support on mobile
Need instant answers while you work? Elf AI is your 24/7 in-app assistant. This guide shows iPhone and Android users how to launch Elf AI, ask platform questions and start a fresh chat whenever required. Screenshots highlight every tap, so you can reach help without leaving the roster. Tell Elf AI which device and operating system version you use—this improves guidance and speeds up troubleshooting. If the bot cannot solve an issue, it escalates to RosterElf support in real-time. Drop your email address in the chat box, and a team member will follow up. Read on and enjoy seamless, AI-powered help the moment you need it.
1. Access Elf AI support
This section walks through the exact pathway to open Elf AI on the mobile app. You will learn to reach the More menu, tap Support & Questions and launch the chat panel. Each screenshot matches its step, so you can copy the flow in seconds. Once finished you will know how to summon live guidance from any screen.
1.1 Open the More menu
1.1.1 Tap the More icon on the bottom-right of the navigation bar.
1.2 Select support & questions
1.2.1 In the list, tap Support & Questions to launch Elf AI.
1.3 Ask Elf AI a question
1.3.1 Type your query in the message field and press send. Include your device type and OS for the best answer.
1.4 Start a new chat
1.4.1 Tap the + icon in the top-right to clear messages and open a fresh thread.
1.4.2 Confirm by selecting New Chat in the pop-up window.