Mobile apps
Use RosterElf mobile apps for scheduling, roster management, shift notifications, time clock access & on-the-go team coordination on iPhone & Android.
35 articles
All mobile apps articles
A quick and simple fix for the
Learn how to fix the Unexpected App Behaviour error on iPhone RosterElf app by adjusting date, time, language, and region settings to ensure smooth app...
Access Elf AI support in the RosterElf mobile app
Access Elf AI support in RosterElf mobile app for instant answers, new chat conversations & 24/7 in-app assistance on iPhone & Android.
Adding a shift from a smartphone
Learn how to add and publish shifts in the RosterElf mobile app, select staff and sites, set shift times, add unpaid breaks, and notify employees via email, SMS, or push notifications.
Adding or deleting staff from a smartphone
Learn how to add new employees and delete staff members in the RosterElf mobile app, send login instructions, manage profiles, and keep your roster updated on iPhone and Android.
Approve payroll shifts in the RosterElf mobile app
Learn how to approve payroll shifts in the RosterElf mobile app, review and edit shift hours, apply filters by site and employee, use custom times, and add payroll notes for accurate wage records.
Calling or texting an employee
Learn how to call or text employees directly from the RosterElf mobile app, access staff contact options, and communicate with your team quickly on iPhone and Android.
Clocking in/out from a smartphone
Learn how to clock in and out for shifts on the RosterElf smartphone app, add reasons for lateness, take selfies for verification, manage breaks, and confirm your attendance accurately.
Deleting the RosterElf app on an iPhone
Learn how to remove and delete the RosterElf app from your iPhone or iOS device, clear app settings, and reinstall from the App Store for a fresh start.
Downloading the smartphone app
Learn how to download the RosterElf app for iPhone and Android, find direct links to the App Store and Google Play, and set up the Time Clock app on company tablets.
Enable location settings for Safari on iPad
Learn how to enable location settings for Safari on iPad, adjust location access in Settings, and ensure Safari can provide local search results and location-based content.
Filtering the roster between different sites on a smartphone
Learn how to filter rosters by site, position, and staff on the RosterElf mobile app, apply multiple filters to focus on specific shifts, and clear filters to view the full roster.
Fixing common app issues with the latest version of RosterElf
Learn how to troubleshoot RosterElf app issues including clock-in problems, photo feature errors, app crashes, missing shifts, and device compatibility checks for iOS and Android.
Fixing notification issues on Android for RosterElf users
Learn how to fix RosterElf notification issues on Android devices by adjusting power-saving settings on Samsung, Xiaomi, Oppo, and Huawei to ensure timely shift alerts.
How to Install PWA Timeclock on Chrome Android
Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your Android tablet using Google Chrome for quick access to employee clock in and clock out.
How to Install PWA Timeclock on Chrome iPad
Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your iPad using Google Chrome for quick access to employee clock in and clock out.
How to Install PWA Timeclock on Safari iPad
Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your iPad using Safari for quick access to employee clock in and clock out.
How to install PWA version on Android smartphone
Learn how to install the RosterElf Progressive Web App (PWA) on your Android smartphone using Google Chrome for quick access to rosters, timesheets, and shift management.
How to install PWA version on iOS smartphone (Chrome)
Learn how to install the RosterElf Progressive Web App (PWA) on your iPhone using Google Chrome for quick home screen access to rosters and shift management.
How to install PWA version on iOS smartphone (Safari)
Learn how to install the RosterElf Progressive Web App (PWA) on your iPhone using Safari for quick home screen access to rosters and shift management.
How to Install PWA Version on Macbook Laptop or Desktop (Google Chrome)
Learn how to install the RosterElf Progressive Web App (PWA) on your Mac using Google Chrome for quick dock access to rosters, timesheets, and staff management.
How to install PWA version on macbook laptop or desktop (Safari)
Learn how to install the RosterElf Progressive Web App (PWA) on your Mac using Safari for quick dock access to rosters, timesheets, and staff management.
How to install PWA version on Microsoft laptop or desktop (Chrome)
Learn how to install the RosterElf Progressive Web App (PWA) on your Windows PC using Google Chrome for quick taskbar access to rosters, timesheets, and staff management.
How to Install PWA Version on Microsoft Laptop or Desktop (Edge)
Learn how to install the RosterElf Progressive Web App (PWA) on your Windows PC using Microsoft Edge for quick taskbar access to rosters, timesheets, and staff management.
How to resolve the email not registered Smartphone issue
Learn how to fix
How to switch camera in RosterElf selfie clock in
Learn how to switch between front and back cameras when using selfie clock in and clock out in the RosterElf mobile app on iPhone and Android devices.
How to unapprove shifts in the RosterElf mobile app
Learn how to unapprove approved shifts in the RosterElf mobile app, fix roster times or breaks, and correct payroll data before export on iPhone and Android.
Logging out of the smartphone app
Learn how to log out of the RosterElf mobile app on iPhone and Android, secure your account on shared devices, and protect sensitive roster and timesheet information.
Recording sick leave from a smartphone
Learn how to mark staff as sick on the RosterElf smartphone app, record absences accurately, update payroll automatically, and manage sick leave efficiently from your mobile device.
Set and manage your TimeClock PIN in RosterElf app
Learn how to set up and manage your TimeClock PIN in the RosterElf mobile app to securely clock in and out of shifts on iPhone and Android devices.
Switching between accounts on a smartphone
Learn how to switch between multiple RosterElf accounts on your smartphone, manage different businesses with one email, and swap accounts instantly without logging out.
Troubleshoot missing shifts in RosterElf app for Android and iOS
Learn why your shifts may not appear in the RosterElf mobile app and how to fix it by reinstalling the app, updating your phone software, or verifying your account details.
Troubleshooting steps for resolving smartphone app Issues
Learn how to fix common RosterElf mobile app problems on iPhone and Android, update your device and app, verify compatibility, and troubleshoot connectivity issues effectively.
Updating my info on a smartphone (admin/managers)
Learn how to update your personal information as an admin or manager in the RosterElf mobile app, edit profile details, manage security settings, and keep your account information current on iPhone and Android.
Updating my info on a Smartphone (Employees)
Learn how to update your personal information in the RosterElf mobile app, edit your profile details, change your password, and manage notification settings on iPhone and Android.
Viewing my shifts on a smartphone
Learn how to view shifts in the RosterElf mobile app, swap shifts with colleagues, get directions to work locations, and add shifts to your phone calendar on iPhone and Android.
Explore related guides
Getting Started
Step-by-step guidance to set up your RosterElf account and begin using essential features.
My shifts
This section allows all users to view their upcoming shifts, track past work hours, and access important shift details.
Time & attendance
Set up and use RosterElf's time clock to track employee attendance and work hours.
Notifications & alerts
Manage your notification preferences to ensure important alerts for shifts, changes, and approvals.
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Real support from people who understand your business
At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.
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Guided setup and onboarding
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Award and payroll questions answered
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Ongoing help as your team grows
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