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Mobile apps

Use RosterElf mobile apps for scheduling, roster management, shift notifications, time clock access & on-the-go team coordination on iPhone & Android.

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All mobile apps articles

A quick and simple fix for the

Learn how to fix the Unexpected App Behaviour error on iPhone RosterElf app by adjusting date, time, language, and region settings to ensure smooth app...

All Users Smartphone
Updated 12 January 2026 Read

Access Elf AI support in the RosterElf mobile app

Access Elf AI support in RosterElf mobile app for instant answers, new chat conversations & 24/7 in-app assistance on iPhone & Android.

All Users Smartphone
Updated 12 January 2026 Read

Adding a shift from a smartphone

Learn how to add and publish shifts in the RosterElf mobile app, select staff and sites, set shift times, add unpaid breaks, and notify employees via email, SMS, or push notifications.

Managers Smartphone
Updated 12 January 2026 Read

Adding or deleting staff from a smartphone

Learn how to add new employees and delete staff members in the RosterElf mobile app, send login instructions, manage profiles, and keep your roster updated on iPhone and Android.

Managers Smartphone
Updated 12 January 2026 Read

Approve payroll shifts in the RosterElf mobile app

Learn how to approve payroll shifts in the RosterElf mobile app, review and edit shift hours, apply filters by site and employee, use custom times, and add payroll notes for accurate wage records.

Admins Smartphone
Updated 12 January 2026 Read

Calling or texting an employee

Learn how to call or text employees directly from the RosterElf mobile app, access staff contact options, and communicate with your team quickly on iPhone and Android.

Managers Smartphone
Updated 12 January 2026 Read

Clocking in/out from a smartphone

Learn how to clock in and out for shifts on the RosterElf smartphone app, add reasons for lateness, take selfies for verification, manage breaks, and confirm your attendance accurately.

All Users Smartphone
Updated 12 January 2026 Read

Deleting the RosterElf app on an iPhone

Learn how to remove and delete the RosterElf app from your iPhone or iOS device, clear app settings, and reinstall from the App Store for a fresh start.

All Users Smartphone
Updated 12 January 2026 Read

Downloading the smartphone app

Learn how to download the RosterElf app for iPhone and Android, find direct links to the App Store and Google Play, and set up the Time Clock app on company tablets.

All Users Smartphone
Updated 12 January 2026 Read

Enable location settings for Safari on iPad

Learn how to enable location settings for Safari on iPad, adjust location access in Settings, and ensure Safari can provide local search results and location-based content.

Managers Tablet
Updated 12 January 2026 Read

Filtering the roster between different sites on a smartphone

Learn how to filter rosters by site, position, and staff on the RosterElf mobile app, apply multiple filters to focus on specific shifts, and clear filters to view the full roster.

Managers Smartphone
Updated 12 January 2026 Read

Fixing common app issues with the latest version of RosterElf

Learn how to troubleshoot RosterElf app issues including clock-in problems, photo feature errors, app crashes, missing shifts, and device compatibility checks for iOS and Android.

All Users Smartphone
Updated 12 January 2026 Read

Fixing notification issues on Android for RosterElf users

Learn how to fix RosterElf notification issues on Android devices by adjusting power-saving settings on Samsung, Xiaomi, Oppo, and Huawei to ensure timely shift alerts.

All Users Smartphone
Updated 12 January 2026 Read

How to Install PWA Timeclock on Chrome Android

Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your Android tablet using Google Chrome for quick access to employee clock in and clock out.

All Users Tablet
Updated 12 January 2026 Read

How to Install PWA Timeclock on Chrome iPad

Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your iPad using Google Chrome for quick access to employee clock in and clock out.

All Users Tablet
Updated 12 January 2026 Read

How to Install PWA Timeclock on Safari iPad

Learn how to install the RosterElf TimeClock Progressive Web App (PWA) on your iPad using Safari for quick access to employee clock in and clock out.

All Users Tablet
Updated 12 January 2026 Read

How to install PWA version on Android smartphone

Learn how to install the RosterElf Progressive Web App (PWA) on your Android smartphone using Google Chrome for quick access to rosters, timesheets, and shift management.

All Users Smartphone
Updated 12 January 2026 Read

How to install PWA version on iOS smartphone (Chrome)

Learn how to install the RosterElf Progressive Web App (PWA) on your iPhone using Google Chrome for quick home screen access to rosters and shift management.

All Users Smartphone
Updated 12 January 2026 Read

How to install PWA version on iOS smartphone (Safari)

Learn how to install the RosterElf Progressive Web App (PWA) on your iPhone using Safari for quick home screen access to rosters and shift management.

All Users Smartphone
Updated 12 January 2026 Read

How to Install PWA Version on Macbook Laptop or Desktop (Google Chrome)

Learn how to install the RosterElf Progressive Web App (PWA) on your Mac using Google Chrome for quick dock access to rosters, timesheets, and staff management.

All Users Web Browser
Updated 12 January 2026 Read

How to install PWA version on macbook laptop or desktop (Safari)

Learn how to install the RosterElf Progressive Web App (PWA) on your Mac using Safari for quick dock access to rosters, timesheets, and staff management.

All Users Web Browser
Updated 12 January 2026 Read

How to install PWA version on Microsoft laptop or desktop (Chrome)

Learn how to install the RosterElf Progressive Web App (PWA) on your Windows PC using Google Chrome for quick taskbar access to rosters, timesheets, and staff management.

All Users Web Browser
Updated 12 January 2026 Read

How to Install PWA Version on Microsoft Laptop or Desktop (Edge)

Learn how to install the RosterElf Progressive Web App (PWA) on your Windows PC using Microsoft Edge for quick taskbar access to rosters, timesheets, and staff management.

All Users Web Browser
Updated 12 January 2026 Read

How to resolve the email not registered Smartphone issue

Learn how to fix

All Users Smartphone
Updated 12 January 2026 Read

How to switch camera in RosterElf selfie clock in

Learn how to switch between front and back cameras when using selfie clock in and clock out in the RosterElf mobile app on iPhone and Android devices.

All Users Smartphone
Updated 12 January 2026 Read

How to unapprove shifts in the RosterElf mobile app

Learn how to unapprove approved shifts in the RosterElf mobile app, fix roster times or breaks, and correct payroll data before export on iPhone and Android.

Managers Smartphone
Updated 12 January 2026 Read

Logging out of the smartphone app

Learn how to log out of the RosterElf mobile app on iPhone and Android, secure your account on shared devices, and protect sensitive roster and timesheet information.

All Users Smartphone
Updated 12 January 2026 Read

Recording sick leave from a smartphone

Learn how to mark staff as sick on the RosterElf smartphone app, record absences accurately, update payroll automatically, and manage sick leave efficiently from your mobile device.

Managers Smartphone
Updated 12 January 2026 Read

Set and manage your TimeClock PIN in RosterElf app

Learn how to set up and manage your TimeClock PIN in the RosterElf mobile app to securely clock in and out of shifts on iPhone and Android devices.

All Users Smartphone
Updated 12 January 2026 Read

Switching between accounts on a smartphone

Learn how to switch between multiple RosterElf accounts on your smartphone, manage different businesses with one email, and swap accounts instantly without logging out.

All Users Smartphone
Updated 12 January 2026 Read

Troubleshoot missing shifts in RosterElf app for Android and iOS

Learn why your shifts may not appear in the RosterElf mobile app and how to fix it by reinstalling the app, updating your phone software, or verifying your account details.

All Users Smartphone
Updated 12 January 2026 Read

Troubleshooting steps for resolving smartphone app Issues

Learn how to fix common RosterElf mobile app problems on iPhone and Android, update your device and app, verify compatibility, and troubleshoot connectivity issues effectively.

All Users Smartphone
Updated 12 January 2026 Read

Updating my info on a smartphone (admin/managers)

Learn how to update your personal information as an admin or manager in the RosterElf mobile app, edit profile details, manage security settings, and keep your account information current on iPhone and Android.

Managers Smartphone
Updated 12 January 2026 Read

Updating my info on a Smartphone (Employees)

Learn how to update your personal information in the RosterElf mobile app, edit your profile details, change your password, and manage notification settings on iPhone and Android.

All Users Smartphone
Updated 12 January 2026 Read

Viewing my shifts on a smartphone

Learn how to view shifts in the RosterElf mobile app, swap shifts with colleagues, get directions to work locations, and add shifts to your phone calendar on iPhone and Android.

All Users Smartphone
Updated 12 January 2026 Read
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  • We regularly update articles to reflect new features and improvements. The last updated date is shown at the bottom of each article card.
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