Getting Started
Step-by-step guidance to set up your RosterElf account, configure staff management, create rosters, and begin using essential workforce scheduling features.
8 articles
All getting started articles
Maximise RosterElf: support, training, and FAQs guide
Learn how to access RosterElf support through 15-minute calls, demos, weekly webinars, self-support guides, and direct contact options.
Getting help with RosterElf
Learn how to access RosterElf support through email, video calls, live chat, and weekly webinars to maximize your workforce management experience.
How to trial RosterElf
Learn how to start your free 14-day RosterElf trial by signing up with your email and phone number to access staff scheduling features immediately.
Onboard Managers with RosterElf: Setup, Rostering and Payroll
Learn how to onboard managers in RosterElf with comprehensive training on staff management, rostering, time tracking, payroll setup, and reporting tools.
Getting started with smartphone apps (Employees)
Learn how to use the RosterElf smartphone app to update your profile, view shifts, request leave, clock in and out, manage availability, and switch between accounts.
RosterElf: Download, setup, and manage shifts (Employees)
Learn how to download the RosterElf app, set up your profile, manage availability, view shifts, and request leave on iOS and Android devices.
Common Staff Questions (RosterElf Staff Accounts)
Learn the answers to common staff questions about RosterElf accounts, including payment schedules, timesheet access, and payslip availability.
Switch from Deputy to RosterElf step by step
Learn how to migrate your data from Deputy to RosterElf including locations, positions, staff lists, and payroll setup with Xero integration.
Explore related guides
Account setup & admin
Details on setting up admin privileges, managing company settings, and configuring important features.
Permission levels
An overview of the different permission levels available in RosterElf and how to set them for employees.
Scheduling & rostering
All you need to know about creating, editing, and managing rosters efficiently.
Mobile apps
A walkthrough of how to use the RosterElf mobile apps for scheduling, notifications, and more.
Still have questions?
Our support team is here to help. Choose the option that works best for you.
Frequently asked questions
- Most businesses are up and running within 45 minutes. Our Quick Start Guide walks you through adding staff, creating your first roster, and publishing it to your team.
- RosterElf is designed to be intuitive for staff. Most employees can view shifts, clock in/out, and request leave within minutes. We provide employee guides and weekly webinars for additional support.
- Yes. You can import staff via CSV file or directly from Xero if you use Xero Payroll. This saves time when migrating from another system or setting up for the first time.
- Our Australian support team is available via email, phone, live chat, and weekly webinars. You can also book a free one-on-one demo to get personalized help with your setup.
Real support from people who understand your business
At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.
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Guided setup and onboarding
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Award and payroll questions answered
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Ongoing help as your team grows
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