Frequently asked questions for staff
This FAQ is designed for staff accounts using RosterElf. If you have a manager or admin account, please refer to the appropriate manager resources instead. Many common staff questions are not
handled by RosterElf but instead by your manager. This guide will help you understand which queries RosterElf can answer and when you need to speak directly to your employer.
1. When will I get paid?
RosterElf does not control payroll. Payment dates and payroll cycles are set by your employer. Please speak directly with your manager or payroll department if you want to know your pay schedule.
2. How can I see my timesheets?
Staff accounts in RosterElf do not provide direct access to full timesheets. Timesheet records are typically managed by payroll systems outside of RosterElf. If you need a copy of your timesheets,
please ask your manager.
3. Can I see my payslips in RosterElf?
No. RosterElf does not issue payslips. Payslips come from your employer's payroll system. Please contact your manager or HR team for payslip access.
Note:
RosterElf is primarily a rostering and time tracking tool. All questions about payment, payslips, and detailed timesheet records should be directed to your employer or payroll department.
Frequently asked questions
1. When will I get paid for my shifts in RosterElf?
RosterElf does not control payroll or payment schedules. Your payment dates are set by your employer. Please speak directly with your manager or payroll department to learn your pay schedule.
2. Can I view my timesheets in RosterElf as staff?
Staff accounts in RosterElf do not provide direct access to full timesheets. Timesheet records are typically managed by payroll systems outside of RosterElf. If you need a copy of your timesheets, please ask your manager.
3. Does RosterElf provide payslips to employees?
No. RosterElf does not issue payslips. Payslips come from your employer's payroll system. Please contact your manager or HR team for payslip access.
4. What can I do with my staff account in RosterElf?
With a staff account, you can view your roster, update your availability, clock in and out of shifts, request leave, and manage your profile information. Payroll-related features like payslips and detailed timesheets are managed by your employer.
5. Who should I contact if I have questions about my pay?
All payroll questions including payment dates, pay cycles, missing payments, or incorrect wages should be directed to your manager or payroll department. RosterElf is used for scheduling and time tracking, but does not control or process payments.
