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GUIDES

Workplace guides for Australian businesses

Comprehensive resources to help you understand Australian workplace requirements, pay rates, and compliance obligations.

SUPPORT

Real support from people who understand your business

At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.

  • Guided setup and onboarding

  • Award and payroll questions answered

  • Ongoing help as your team grows

RosterElf support team on call
Google reviews logo 5.0 average rating

Rated 5.0 by Australian businesses

FAQ

Guides & resources FAQ

  • RosterElf offers two main guide categories: How-to guides with step-by-step instructions for workforce tasks, and the Award rates hub with comprehensive pay rate information for Australian Modern Awards.
  • Browse by category—how-to guides for operational tasks like creating rosters, or award rates for pay information. Each section is organised by topic so you can quickly find what you need.
  • The Award rates hub is organised by industry award (hospitality, retail, healthcare, etc.), while how-to guides are organised by task type—rostering, time tracking, payroll, and compliance.
  • Use your browser's search function on any guide page. For award-specific queries, the Award rates hub lets you select your specific award to see relevant rates and conditions.
  • The How-to guides section covers RosterElf features including roster creation, time tracking setup, payroll exports, and leave management. Each guide provides step-by-step instructions with screenshots.