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GUIDES

Workplace guides for Australian businesses

Comprehensive resources to help you understand Australian workplace requirements, pay rates, and compliance obligations.

FAQ

Guides & resources FAQ

  • RosterElf offers two main guide categories: How-to guides with step-by-step instructions for workforce tasks, and the Award rates hub with comprehensive pay rate information for Australian Modern Awards.
  • Browse by category—how-to guides for operational tasks like creating rosters, or award rates for pay information. Each section is organised by topic so you can quickly find what you need.
  • The Award rates hub is organised by industry award (hospitality, retail, healthcare, etc.), while how-to guides are organised by task type—rostering, time tracking, payroll, and compliance.
  • Use your browser's search function on any guide page. For award-specific queries, the Award rates hub lets you select your specific award to see relevant rates and conditions.
  • The How-to guides section covers RosterElf features including roster creation, time tracking setup, payroll exports, and leave management. Each guide provides step-by-step instructions with screenshots.
SUPPORT

Real support from people who understand your business

At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.

  • Guided setup and onboarding

  • Award and payroll questions answered

  • Ongoing help as your team grows

RosterElf support team on call
Google reviews logo 5.0 average rating

Rated 5.0 by Australian businesses