About Jaydon
Jaydon Braun is RosterElf's Head of Customer Success, bringing over a decade of proven experience in sales and business management across technology, SaaS, and enterprise software sectors. His expertise lies in building high-performing customer success teams, driving product adoption, and helping businesses achieve measurable ROI from their workforce management investments.
Before joining RosterElf, Jaydon spent years leading sales and account management teams at enterprise software companies, where he developed deep expertise in consultative selling, stakeholder engagement, and long-term customer relationship management. His background in business management and strategic planning enables him to understand not just the technical capabilities of workforce management software, but the broader business outcomes that matter most to growing companies.
As Head of Customer Success at RosterElf, Jaydon oversees the entire customer journey — from initial onboarding through ongoing support, training, and strategic consulting. He works directly with Australia's leading businesses in hospitality, retail, healthcare, and manufacturing to ensure they're not just using RosterElf, but transforming their workforce management practices to reduce costs, improve compliance, and enhance employee experiences. His team has helped thousands of businesses save an average of 8-12 hours per week on rostering and payroll administration alone.
Professional credentials
- 10+ years in enterprise software sales and management
- Head of Customer Success at RosterElf
- Expert in SaaS product adoption and ROI optimization
- Specialist in consultative selling and stakeholder engagement
- Proven track record helping businesses save 8-12 hours/week on admin
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Frequently asked questions
Common questions about Jaydon Braun and RosterElf's customer success approach.
- Jaydon Braun is RosterElf's Head of Customer Success with over a decade of experience in sales and business management across technology, SaaS, and enterprise software sectors. He leads RosterElf's customer success team and focuses on helping businesses achieve measurable ROI from their workforce management investments.
- As Head of Customer Success, Jaydon oversees the entire customer journey at RosterElf — from onboarding through ongoing support, training, and strategic consulting. He builds and leads high-performing customer success teams and works directly with leading Australian businesses to transform their workforce management practices.
- Jaydon brings over 10 years of experience leading sales and account management teams at enterprise software companies. His background includes consultative selling, stakeholder engagement, business management, and strategic planning. This enables him to focus on business outcomes, not just technical features.
- Under Jaydon's leadership, RosterElf's customer success team has helped thousands of Australian businesses save an average of 8-12 hours per week on rostering and payroll administration. His team focuses on measurable outcomes: reducing costs, improving compliance, and enhancing employee experiences.