Question 1

What is the difference between a childcare assistant and an early childhood educator?

Accepted Answer

A childcare assistant supports the delivery of educational programs under supervision, while an early childhood educator (with diploma or degree) leads program planning and delivery. Under the Children's Services Award, assistants are classified at lower levels than diploma-qualified educators.

Question 2

What award covers childcare assistants in Australia?

Accepted Answer

Most childcare assistant positions are covered by the Children's Services Award 2010 (MA000120). This award applies to employees working in long day care, kindergartens, preschools, outside school hours care and other children's services. Always verify which award applies to your specific service.

Question 3

What classification level should I use for a childcare assistant?

Accepted Answer

Under the Children's Services Award, childcare assistants typically fall under Level 2 (Certificate III qualified) or Level 1 for those without qualifications or trainees. See our Children's Services Award pay rates guide for current rates.

Question 4

Should I include pay rates in a childcare assistant job description?

Accepted Answer

While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like 'Award rates plus superannuation' or 'Competitive hourly rate based on qualifications.' Check the current Children's Services Award rates for guidance.

Question 5

What qualifications do childcare assistants need?

Accepted Answer

Many childcare services prefer or require a Certificate III in Early Childhood Education and Care. However, some services hire trainees who are enrolled in this qualification. The Certificate III covers child development, creating safe environments, supporting children's learning and working with families. Track employee qualifications using HR software.

Question 6

Do childcare assistants need any certificates?

Accepted Answer

Yes, childcare assistants need a valid First Aid certificate, CPR certification and Anaphylaxis and Asthma emergency training. A Working with Children Check is mandatory in all states. Food safety training may also be required. Immunization records must be up to date.

Question 7

What experience should I look for in a childcare assistant?

Accepted Answer

For entry-level positions or trainees, relevant work placement experience or volunteer work with children is valuable. For experienced roles, look for previous childcare experience, understanding of child development stages, experience with diverse age groups and proven ability to engage children in learning activities.

Question 8

Can I hire childcare assistants without formal qualifications?

Accepted Answer

Yes, you can hire trainees who are enrolled in or commencing Certificate III in Early Childhood Education and Care. They must be supervised by qualified educators and work toward completing their qualification. This is common in the sector and helps build the early childhood workforce.

Question 9

Should I hire casual or permanent childcare assistants?

Accepted Answer

This depends on your service's enrollment patterns and staffing ratios. Permanent staff provide consistency for children, which is important for attachment and relationships. Casuals offer flexibility for covering sick leave and fluctuating attendance. Many services use a core permanent team with casual backup. See our guide on casual vs permanent employment trends.

Question 10

What penalty rates apply to childcare assistants?

Accepted Answer

Under the Children's Services Award, penalty rates apply for: Saturdays, Sundays, public holidays and overtime. Most childcare services operate Monday to Friday during standard hours, but some OSHC services require evening or weekend work. Use award interpretation software to calculate rates accurately.

Question 11

What are the minimum shift lengths for childcare assistants?

Accepted Answer

Under the Children's Services Award, the minimum engagement for casual employees is typically 3 hours per shift. Part-time employees also have minimum shift requirements. Check the award for specific requirements based on your service type.

Question 12

What should I include in a childcare assistant employment contract?

Accepted Answer

Key elements include: position title and classification level, employment type (casual/part-time/full-time), hourly rate or salary, applicable award, reporting structure, main duties, work location, shift patterns, ratio requirements, uniform requirements if applicable, and mandatory clearances. Use our digital employment contracts to simplify this process.

Question 13

How far in advance must I provide rosters to childcare assistants?

Accepted Answer

Under the Children's Services Award, rosters must be provided at least 7 days in advance. Changes within this period require employee agreement unless due to unforeseen circumstances. Using rostering software helps support compliance and allows staff to plan their schedules.

Question 14

How do I ensure correct educator-to-child ratios when rostering?

Accepted Answer

Your rostering must comply with National Quality Framework (NQF) ratios, which vary by age group and state. Build ratios into your rostering system to support compliance at all times. Consider peak attendance times, breaks, and staff meetings when planning rosters.

Question 15

What breaks are childcare assistants entitled to?

Accepted Answer

Under the Children's Services Award, employees working more than 5 hours are entitled to an unpaid meal break. Paid rest breaks also apply based on shift length. Breaks must be planned to maintain required ratios. Use break planning tools to support compliance while maintaining ratio coverage.

Question 16

How do I manage childcare assistant coverage during non-contact time?

Accepted Answer

Plan for non-contact time for educators to complete programming, observations and documentation. This time should be built into rosters while ensuring ratio requirements are maintained with other staff. Use rostering software to balance non-contact time with floor coverage needs.

Childcare assistant job description