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FREE JOB DESCRIPTIONS

100% free health care job description templates

Ready-to-use job description templates for aged care, disability support, NDIS services, home care and community services. Fully editable, award-aligned and suitable for all Australian health care providers.

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Health care job descriptions in australia

Health care support roles in Australia cover aged care, disability services, NDIS support, home care, community services and early childhood. These roles are central to Australia's care sector, supporting people to live independently, safely and with dignity.

Job descriptions for health care roles need to reflect person-centered care principles, mandatory qualifications (like Certificate III in Individual Support), NDIS compliance requirements and award coverage under the Aged Care Award 2010 or SCHADS Award 2010.

Our templates are tailored for Australian providers, covering everything from entry-level support workers to shift coordinators and team leaders. They help you attract qualified, compassionate candidates and set clear expectations about duties, qualifications and working conditions.

Healthcare worker supporting elderly person

Health care job description templates

15 ready-to-use templates for Australian health care providers

AGED CARECERT III

Aged Care Worker

Provides personal care, daily living support and companionship to elderly residents in aged care facilities or retirement villages. Essential role in maintaining dignity, comfort and wellbeing.

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AGED CAREMANAGEMENT

Aged Care Shift Coordinator

Supervises care staff and clinical operations during shifts. Manages staff allocation, incident response and ensures quality care delivery. Requires aged care experience and leadership skills.

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COMMUNITYSUPPORT

Boarding House Worker

Supports residents in supported accommodation or boarding houses with daily living tasks, meals, medication support and community participation. Works with diverse client groups including mental health and homelessness.

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MANAGEMENTLEADERSHIP

Care Team Leader

Leads care teams in disability or community services. Oversees service delivery, staff supervision, quality assurance and compliance. Requires Certificate IV or higher and proven leadership in support services.

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CHILDCAREENTRY LEVEL

Childcare Assistant

Supports early childhood educators in supervising and caring for children. Assists with activities, meals, hygiene and maintaining safe learning environments. Entry-level role in early childhood education.

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COMMUNITYOUTREACH

Community Services Worker

Delivers community-based support to individuals and families. May include housing support, life skills development, advocacy and linking clients to services. Works across diverse client groups.

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COMMUNITYHOME CARE

Community Support Worker

Provides in-home and community support to people needing assistance with daily tasks, social participation and maintaining independence. Works across aged care, disability and home care services.

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DISABILITYPROGRAMS

Day Program Support Worker

Helps group programs and activities for people with disability or mental health conditions. Supports skill development, social engagement and community participation in day service settings.

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DISABILITYNDIS

Disability Support Worker

Supports people with physical, intellectual or developmental disabilities to live independently, participate in their community and achieve their NDIS goals. Person-centered care is central to this role.

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CLINICALSUPPORT

Healthcare Assistant

Assists with clinical and personal care tasks under nursing supervision. Supports patients or residents with mobility, hygiene, vital signs monitoring and basic clinical documentation.

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HOME CAREMOBILE

Home Care Worker

Provides in-home support to elderly clients or people with disability living independently. Assists with personal care, domestic tasks, meal preparation and social support. Mobile role requiring travel.

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PERSONAL CARECERT III

Personal Care Assistant

Delivers personal care and daily living support in aged care, disability or home care settings. Supports clients with hygiene, dressing, meals, mobility and maintaining dignity and independence.

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RECREATIONLIFESTYLE

Recreational Support Worker

Plans and helps recreational activities and social programs for aged care residents or people with disability. Supports community outings, hobbies, exercise programs and social engagement.

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RESIDENTIAL24/7 CARE

Residential Support Worker

Supports people living in group homes or supported residential settings. Provides 24/7 care including sleepovers, personal care, medication support, behavior management and community access.

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RESPITEFLEXIBLE

Respite Care Assistant

Provides short-term relief care for families and carers of people with disability or aged care needs. Works in center-based or in-home respite settings. Flexible role requiring adaptability.

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Award coverage for health care roles

Understanding which award applies to your health care workers

Aged care award 2010

MA000018

Applies to employees working in residential aged care facilities, retirement villages and aged care services. Covers aged care workers, personal care assistants, shift coordinators and healthcare assistants in aged care settings.

View Aged Care Award rates

SCHADS award 2010

MA000100

Applies to disability support workers, community support workers, home care workers, residential support workers and social/community service employees. Covers NDIS providers, disability services, home care and community services.

View SCHADS Award rates

Always verify which award applies to your specific service type and employee duties.

Common hiring challenges in health care

Clear job descriptions help address these issues

Unclear role expectations

Candidates unsure about personal care tasks or shift patterns

24/7 roster requirements

Need to communicate weekend, sleepover and after-hours shifts

Qualification confusion

Unclear if Certificate III, IV or other qualifications are needed

Screening requirements

Need to specify police checks, NDIS screening and vaccinations

Work location ambiguity

Unclear if role is residential, community-based or client homes

Award complexity

Difficult to explain penalty rates, classifications and allowances

Our templates address these challenges with clear, detailed role descriptions.

What should a health care job description include?

Essential elements for effective health care job descriptions

Position title and classification level
Key responsibilities and care duties
Qualifications (e.g., Cert III/IV)
Mandatory checks and certificates
Shift patterns and roster expectations
Award coverage and pay information
Work locations (residential/community)
Person-centered care approach

All our templates include these essential elements tailored to each specific role.

Why clear job descriptions matter in health care

Without clear job descriptions

  • Unsuitable candidates waste interview time
  • New hires surprised by shift patterns or care duties
  • Confusion about qualifications and screening
  • Higher turnover from unmet expectations

With clear job descriptions

  • Attract qualified, committed candidates
  • Set clear expectations about care duties and shifts
  • Support compliance with awards and NDIS standards
  • Improve retention with role clarity

Legal disclaimer

These job description templates are designed to reflect Australian workplace standards, award requirements and health care sector best practices at the time of publication. They are provided as a general guide only and do not constitute legal or HR advice.

You should review and tailor each template to suit your service type, NDIS registration requirements, applicable modern award (Aged Care Award 2010 or SCHADS Award 2010), funding arrangements and specific organisational needs. For complex situations or compliance questions, independent legal or HR advice should be sought.

Why health care job descriptions matter

Health care and disability support are some of Australia's most critical sectors. Clear, professional job descriptions help you attract compassionate, qualified workers who understand what the role involves and are committed to person-centered care.

With workforce shortages across aged care, disability and NDIS services, detailed job descriptions that communicate your values, expectations and support for professional development can be the difference between attracting great candidates or losing them to competitors.

These templates give you a strong foundation for hiring health care workers who will make a real difference to the lives of your clients.

FAQ

Health care job descriptions FAQ

  • Most health care support roles are covered by either the Aged Care Award 2010 (MA000018) for aged care workers, or the Social, Community, Home Care and Disability Services (SCHADS) Award 2010 (MA000100) for disability support, community services and home care workers. Check which award applies to your specific service type.
  • Most positions require at least a Certificate III in Individual Support (Ageing, Disability or Home and Community). Some roles require Certificate IV or specific training in medication administration, behavior support or manual handling. First Aid, CPR and police checks are typically mandatory.
  • If your organisation is NDIS registered, include this in the job description along with requirements like NDIS Worker Screening Check, understanding of NDIS practice standards and person-centered care approaches. This helps candidates understand compliance expectations.
  • This depends on your service model. Permanent staff provide continuity of care for clients, which is especially important in aged care and disability services. Casuals offer flexibility for variable client needs and filling shifts. Many providers use a mix. See our guide on casual vs permanent employment.
  • While there are common elements across care roles, each position has unique responsibilities and requirements. Aged care workers focus on elderly clients, disability support workers on NDIS participants, and community support workers on diverse client groups. Use role-specific templates and customize them for your service.

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