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Unsubscribing only stops newsletter and marketing emails. It does not stop the essential service messages we're required to send while your account is active. These are operational — not promotional — and keep you and your team informed and secure, so they can't be turned off:
Security & sign-in alerts
Password resets, new device logins, and account security notifications.
Billing & subscription
Invoices, receipts, payment issues, and changes to your plan.
Roster & shift notifications
Published rosters, shift changes, swaps, and leave or timesheet approvals your team relies on.
Service, legal & policy updates
Important notices about outages, terms, privacy, or changes that affect your account.
If you'd like to stop all emails, you'll need to close your account. To do that, or if you have any questions, please contact our team. You can also review how we handle your data in our privacy policy.