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Operational & Administrative HR Terms

What is a New-hire questionnaire?

Updated 31 Jan 2026 5 min read

A new-hire questionnaire is a form completed by new employees to collect information needed for employment administration, onboarding personalisation, and team integration. It typically gathers personal details, emergency contacts, preferences, and administrative requirements.

Understanding new-hire questionnaire

A new-hire questionnaire collects the information needed to set up employment properly and personalise the onboarding experience. Gathering this before day one means payroll works, systems are ready, and you can tailor the welcome.

Questionnaire purposes

  • Payroll and tax setup
  • Emergency contacts
  • Systems and access setup
  • Personalised onboarding

Benefits

  • Prepared first day
  • Payroll ready to go
  • Personalised welcome
  • Compliance met

Information to collect

Essential information

Personal details: Full legal name, address, date of birth
Contact information: Phone, email, emergency contacts
Tax details: TFN declaration, tax file number
Superannuation: Fund choice, member number
Bank details: Account for salary payments

Optional useful information:

  • Preferred name: What they like to be called
  • Dietary requirements: For team events, catering
  • T-shirt size: For company merchandise
  • Introduction info: Brief bio for team introduction
  • Work preferences: Communication style, scheduling needs

Privacy matters

Only collect what you genuinely need. Australian Privacy Principles require you to explain why you're collecting information and limit collection to what's necessary. Be transparent about how information will be used and stored.

Best practices

Design

  • Keep it concise
  • Separate required from optional
  • Explain why you're asking
  • Use digital forms for efficiency

Administration

  • Send before first day
  • Store information securely
  • Use information promptly
  • Follow up on missing items

Common mistakes

Asking too much

Long questionnaires with unnecessary questions burden new hires and may breach privacy principles. Every question should have a clear purpose. If you won't use it, don't ask.

Not using the information

Collecting preferences then ignoring them. If you ask about dietary requirements, use that information when planning events. Unused collection feels pointless and wastes trust.

Poor timing

Sending questionnaire on first day when it should have been completed in advance. Payroll setup requires information before start date. Plan the timeline properly.

Key takeaways

New-hire questionnaires collect essential information for employment setup and onboarding personalisation. Keep forms concise, only collect what you need, respect privacy, send before day one, and actually use the information collected.

RosterElf's staff management helps Australian businesses collect employee availability and preferences for efficient scheduling from day one.

Frequently asked questions

Steve Harris

Written by

Steve Harris

Steve Harris has spent over a decade advising businesses in hospitality, retail, healthcare, and other fast-paced industries on how to hire, manage, and retain great staff. At RosterElf, he focuses on sharing actionable advice for business owners and managers — covering everything from smarter interview techniques and compliance with Australian employment laws, to building positive workplace cultures.

General information only – not legal advice

This glossary article about new-hire questionnaire provides general information about Australian employment law and workplace practices. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

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