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Employment Law, Compliance & Worker Rights

What is a Workplace injury?

Updated 20 Jan 2026 5 min read

A workplace injury is any physical or psychological harm that occurs in connection with work. In Australia, employers must have workers' compensation insurance, report notifiable incidents to the relevant regulator, and support injured workers' return to work. Workplace injuries are covered by state and territory workers' compensation schemes.

Types of workplace injuries

Workplace injuries encompass a wide range of harm, both physical and psychological. Understanding what constitutes a workplace injury is important for proper reporting and workers' compensation claims.

Physical injuries

  • Musculoskeletal injuries
  • Cuts, burns, fractures
  • Repetitive strain injuries
  • Occupational diseases

Psychological injuries

  • Work-related stress
  • Anxiety and depression
  • PTSD from incidents
  • Bullying/harassment trauma

Employer obligations

When a workplace injury occurs, employers have specific legal obligations:

Key employer duties

Insurance: Maintain workers' comp coverage
First aid: Provide immediate care
Report: Notify insurer and regulator (if notifiable)
Investigate: Determine cause and prevent recurrence
Support RTW: Facilitate return to work
Records: Maintain injury register

Workers' compensation

Workers' compensation provides a no-fault insurance system for workplace injuries. Employers must have coverage, and workers can claim regardless of who was at fault for the injury.

  • Medical expenses: Treatment, rehabilitation, medication costs
  • Income replacement: Weekly payments while unable to work
  • Rehabilitation: Support to return to work or retrain
  • Permanent impairment: Lump sum for lasting injuries
  • Death benefits: Payments to dependents if worker dies

Notifiable incidents

Serious workplace injuries must be reported to SafeWork or WorkSafe in your state/territory immediately. This includes deaths, serious injuries requiring medical treatment, and dangerous incidents. Failure to report is an offence with significant penalties.

Return to work process

Employer responsibilities

  • Provide suitable duties if available
  • Participate in RTW planning
  • Maintain contact with worker
  • Make reasonable adjustments

Common suitable duties

  • Modified hours (part-time return)
  • Reduced physical demands
  • Different tasks temporarily
  • Workplace modifications

Common workplace injury mistakes

Late reporting

Not reporting notifiable incidents immediately or failing to lodge workers' comp claims within required timeframes.

Dismissing injured workers

Terminating employment because of a workplace injury, which may breach general protections under the Fair Work Act.

No investigation

Failing to investigate injuries to identify and fix hazards, leading to repeat incidents.

Key takeaways

Workplace injuries require prompt action—first aid, reporting, investigation, and supporting return to work. Employers must maintain workers' compensation insurance and meet their obligations to injured workers.

Prevention is better than response. RosterElf's time tracking helps monitor working hours to identify fatigue risks and support safe rostering practices.

Frequently asked questions

RosterElf Team

Written by

RosterElf Team

The RosterElf team comprises workforce management specialists with deep expertise in Australian employment law, rostering best practices, and payroll compliance. Our team works directly with businesses across hospitality, healthcare, retail, and service industries to develop practical solutions for common workforce challenges.

General information only – not legal advice

This glossary article about workplace injury provides general information about Australian employment law and workplace practices. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

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