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Keep RosterElf from linking archived staff in Xero

Sean Wyse By Sean Wyse Updated 12 January 2026 3 min read
Permission level: All Users Device: Web Browser

This article explains how to stop Xero from linking your current staff profiles in RosterElf with archived profiles in Xero. Sometimes, when a staff member has been archived in Xero, the system may attempt to connect them with active staff in RosterElf. This can create confusion and lead to payroll errors.
By following the steps in this guide, you can prevent unwanted links by editing the archived profile in Xero and then unlinking it in RosterElf. This ensures your payroll records stay accurate and your staff profiles remain clean. The process is simple, quick, and can save time by avoiding issues during payroll approval. In this step, you will make a small edit to the archived employee profile in Xero. Adding archived to the name makes it easy to identify and prevents RosterElf from linking it to an active employee. This ensures that payroll data stays correct and helps you manage your employee records with confidence.

Frequently asked questions

1. How do I stop Xero from linking archived staff profiles in RosterElf?

To stop Xero from linking archived staff profiles, edit the archived employee in Xero by adding archived to their first name. Then, in RosterElf, go to Settings > Xero employees, select the archived profile, and press Unlink. Refresh your screen if needed.

2. Why should I add archived to an employee’s name in Xero?

Adding archived to the first name field clearly marks the profile as inactive. This prevents RosterElf from connecting the archived employee to an active staff member, keeping your payroll data accurate.

3. Can I unlink an archived Xero employee directly in RosterElf?

Yes. In RosterElf, go to Settings > Xero employees, select the archived employee, and press Unlink. Refresh the screen if required to confirm the change.

4. What are the benefits of unlinking archived staff profiles in Xero and RosterElf?

Unlinking archived profiles helps keep staff records clean, avoids payroll syncing errors, and ensures only current employees are connected. This saves time during payroll approval and prevents mistakes.

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1.1 Edit archived employee profile in Xero

1.1.1 Log into Xero.

Staff management interface in RosterElf

1.1.2 Head to Payroll > Employees.

Staff management interface in RosterElf

1.1.3 Press Past to view archived staff.

Staff management interface in RosterElf

1.1.4 Select the archived employee.

Selecting a staff member in RosterElf

1.1.5 Add archived in the first name field.

Staff management interface in RosterElf

1.1.6 Press save.

Staff management interface in RosterElf class="mb-6 text-gray-700" > Next, you need to unlink the archived Xero employee from your RosterElf account. This step ensures that the archived profile will not reconnect or cause issues with payroll syncing. Refreshing your screen after unlinking helps confirm the changes are complete.

2.1.1 Open RosterElf.

Staff management interface in RosterElf

2.1.2 Press Settings > Xero employees.

Staff management interface in RosterElf

2.1.3 Select the Linked tab.

Selecting a staff member in RosterElf

2.1.4 Press Unlink.

Staff management interface in RosterElf FAQs about Xero archived staff profiles 1. What happens if Xero links an archived staff profile to an active employee?

If Xero links an archived staff profile to an active employee in RosterElf, it can cause payroll errors and confusion. The archived profile may override or duplicate data, leading to incorrect records during payroll processing.

2. How do I stop Xero from linking archived staff profiles in RosterElf?

To stop Xero from linking archived staff profiles, edit the archived employee in Xero by adding archived to their first name. Then, in RosterElf, go to Settings > Xero employees, select the archived profile, and press Unlink. Refresh your screen if needed.

3. Why should I add archived to an employee’s name in Xero?

Adding archived to the first name field clearly marks the profile as inactive. This prevents RosterElf from connecting the archived employee to an active staff member, keeping your payroll data accurate.

4. Can I unlink an archived Xero employee directly in RosterElf?

Yes. In RosterElf, go to Settings > Xero employees, select the archived employee, and press Unlink. Refresh the screen if required to confirm the change.

5. What are the benefits of unlinking archived staff profiles in Xero and RosterElf?

Unlinking archived profiles helps keep staff records clean, avoids payroll syncing errors, and ensures only current employees are connected. This saves time during payroll approval and prevents mistakes.