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AWARD GUIDES

Fast Food Industry Award rates in Australia 2025/2026

A practical guide to pay rates, penalties and compliance

Updated 12 Dec 2025 From 1 July 2025

Steve Harris

Written by

Steve Harris

Award rates, legislation and interpretations change over time. This guide reflects the law as at the date noted above and may become outdated. Always check the current Award, Fair Work guidance and legislation before relying on this information.

The Fast Food Industry Award 2010 (MA000003) sets the minimum pay rates and employment conditions for employees working in fast food and takeaway businesses across Australia for national system employers.

This guide follows the same structure as our Restaurant and Hospitality Award guides, focusing on award coverage first, then pay-related obligations.

Fast food is a high-compliance-risk industry. Businesses commonly employ large numbers of junior and casual employees, operate extended trading hours, and apply complex penalty rules for nights, weekends and public holidays. Small classification or rostering errors can quickly result in underpayments.

This guide explains how the Fast Food Award works in practice — including award coverage, classifications, junior rates, penalties, casual conversion and common compliance traps — so employers can understand their minimum obligations before setting pay rates.

This guide provides general information about the Fast Food Industry Award 2010 and related workplace laws as at the date of publication. It does not constitute legal, financial or employment advice and should not be relied on as a substitute for advice specific to your business.

Quick summary for time-poor owners

This guide assumes the Fast Food Industry Award applies to national system employers covered by the Fair Work Act. Some businesses may instead be covered by a different modern award, an enterprise agreement or a state-based industrial system (particularly in Western Australia). Award coverage must be confirmed before applying any rates or conditions described in this guide.

If you only skim one section, make it this one:

⚡ fast food Award rates 2025/26 (Quick Reference)

Adult Base Rates (Level 1):

  • Full-time/Part-time: $26.55 per hour
  • Casual: $33.19 per hour (includes 25% casual loading)

Weekend Penalty Rates:

  • Saturday (permanent): 150% of base rate
  • Saturday (casual): 175% of permanent rate
  • Sunday (permanent): 175% of base rate
  • Sunday (casual): 200% of permanent rate

Public Holiday Rates:

  • Permanent employees: 250% of base rate
  • Casual employees: 275% of permanent rate

Junior Rates (Under 21):

  • Under 16 years: 40% of adult rate
  • 16 years: 50% of adult rate
  • 17 years: 60% of adult rate
  • 18 years: 70% of adult rate
  • 19 years: 80% of adult rate
  • 20 years: 90% of adult rate

Important: These are Level 1 rates effective from 1 July 2025. Actual pay depends on classification (Level 1-3), age, employment type, and when work is performed. Always verify rates using the official Fair Work pay guide.

  • The Fast Food Industry Award 2010 [MA000003] ("Fast Food Award") sets minimum pay and conditions for employees working in fast food and takeaway businesses.
  • Rates are typically reviewed annually, with the current pay guide effective from the first full pay period on or after 1 July 2025.
  • You must get four things right for every worker:
    • Award coverage – does the Fast Food Award apply?
    • Classification – Levels 1–3 and supervisory grades (different from Hospitality/Restaurant).
    • Employment type – full-time, part-time or casual.
    • When they work – especially evenings, weekends and public holidays.
  • The Fast Food Award has unique penalty rules, including late-night penalties and public holiday loadings.
  • Casuals working regular patterns may request conversion to permanent under updated laws.

Bottom line: Fast food businesses employ large numbers of juniors and casuals, making them a high-risk industry for underpayments if classifications or penalties are wrong.


Award coverage decision tree (start here before checking pay rates)

Not sure which award applies? Use this decision tree first. Follow it from top to bottom.

Step 1

What does your business mainly do?

  • Fast food systems or chains with standardised menus
  • Quick service, counter-based ordering
  • Drive-through or takeaway focus
Other Awards

If your business is NOT fast food:

Step 2

Confirm fast food characteristics:

  • Do customers usually order and pay before eating?
  • Is food prepared using standardised processes/systems?
  • Is service counter-based, takeaway-focused, or drive-through?
Mostly YES → Fast Food Award likely applies Mostly NO → Check Restaurant or Hospitality Award
Step 3

Final check (strongly recommended)

Before setting pay rates:

Never decide award coverage based on: what nearby businesses pay, what payroll software defaults to, or job titles alone.

Important: award coverage matters

The Fast Food Award usually applies when:

  • Food is prepared quickly, often using standardised menus and systems
  • Customers generally order and pay before eating
  • Service is counter-based, takeaway-focused, or drive-through

Typical examples include:

  • Fast food chains
  • Franchised takeaway outlets
  • Food court fast food stores

Common confusion

Many businesses incorrectly apply:

  • The Restaurant Award to fast food outlets, or
  • The Hospitality Award to takeaway-only businesses

As a rough guide:

  • Fast service + standardised menu → Fast Food Award
  • Sit-down dining + table service → Restaurant Award
  • Alcohol, accommodation or gaming → Hospitality Award

When unsure, confirm coverage using Fair Work's Pay and Conditions Tool (PACT).

Award coverage comparison

This table is a general guide only. Award coverage depends on the primary nature of the business and must be confirmed.

Feature Fast Food Award Restaurant Award Hospitality Award
Ordering style Counter / drive-through Table service Mixed
Menu Standardised Variable Variable
Where food is eaten Often off-site Mostly on-site On-site
Alcohol primary No Sometimes Often
Typical venues Fast food outlets, food courts Cafes, restaurants Pubs, hotels

What the fast food award actually is

The Fast Food Award sets the minimum legal pay and conditions for businesses whose primary activity is fast food preparation and sale. Further practical guidance is available in Fair Work's fast food industry guidance.

Fast food generally includes meals, snacks, and beverages prepared for quick service, packaged to be consumed away from the point of sale, and commonly sold in food courts, shopping centres, or takeaway settings.

Not covered: Cafes, restaurants, and bars where food is mainly consumed on the premises with table service are generally not covered by the Fast Food Award.

It covers:

  • Minimum hourly rates by classification and age
  • Penalties for nights, weekends and public holidays
  • Casual loading rules
  • Allowances and special conditions
  • How the Award works with the National Employment Standards (NES)

You can pay above the Award — but you cannot pay below it.


Who the fast food award covers (and who it doesn't)

Commonly covered businesses

  • Fast food franchises — franchised fast food businesses often benefit from consistent multi-site rostering to manage award compliance across locations
  • Takeaway food shops
  • Drive-through food outlets
  • Food court fast food venues

Common roles

  • Counter staff
  • Drive-through attendants
  • Food preparation staff
  • Shift supervisors
  • Junior crew members
  • Delivery drivers (where delivery forms part of a fast food business)

Who may not be covered?

  • Full-service restaurants (Restaurant Award)
  • Pubs, bars, hotels (Hospitality Award)
  • Independent cafés with table service
  • Some senior managers may not be covered by the Award, but job titles alone do not remove Award coverage. Many fast food "managers" remain Award-covered based on their duties and pay.

2025 pay rates overview: what you must pay

Any examples, summaries or references to pay rates in this guide are illustrative only. Actual pay rates depend on classification, age, employment type, penalties, overtime and allowances, and must be confirmed using the official Fair Work pay guide. Do not copy-paste rates without checking classification, age, and penalties.

Current rates are published in the Fair Work pay guides and updated following each Annual Wage Review.

How to find the correct pay rate:

  1. Confirm award coverage – is the Fast Food Award the correct award?
  2. Identify classification – Level 1, 2, 3 or supervisory grade based on duties
  3. Apply junior percentage – if the employee is under 21, apply the age-based percentage
  4. Apply employment type – full-time, part-time, or casual (add 25% loading)
  5. Apply penalties and allowances – based on when and how the work is performed

Important: Classification structure

The Fast Food Industry Award uses its own classification structure, which is different from the Restaurant and Hospitality Awards. Employee classification must be determined by comparing the employee's actual duties, skills and responsibilities against the Award definitions. Job titles, seniority or pay alone do not determine classification.

Employees are generally classified as:

  • Levels 1–3 (crew and non-supervisory employees), and
  • Supervisory grades (for employees with formal supervisory duties).

Supervisory grades generally apply where an employee has formal responsibility for supervising staff, allocating work, or managing a shift, beyond informal guidance.

Classification snapshot

Indicative examples only. Always check duties against Award definitions.

Classification Typical duties (summary only) Common mistakes
Level 1 Entry-level duties, close supervision Paying Level 1 after training completed
Level 2 Trained crew, some independence Not upgrading after skills gained
Level 3 Skilled duties, may guide others Confusing with supervisor grade
Supervisory grades Formal supervision, shift control Assuming "manager" title is enough

Pay rates depend on classification, age, employment type, and when the work is performed. Always use the official Fair Work pay guide rather than example figures. Because fast food awards have complex junior rates and penalties, accurate award interpretation is essential when setting pay.


Juniors: the biggest fast food risk area

Junior rates are age-based percentages of adult rates and change as employees get older. Employers must ensure pay rates are updated when junior employees reach a new age milestone.

Fast food businesses commonly employ junior workers, often under 18.

Key points:

  • Junior rates are a percentage of adult rates
  • Rates vary by age and classification
  • Late nights, weekends and public holidays still attract penalties

Warning: Failing to apply correct junior rates is one of the most common Fair Work breaches in fast food.

Tip: Businesses should have a process to review and update junior pay rates when employees have birthdays, as rates change at each age milestone.

Junior age progression

Age milestone What changes Employer action required
Birthday reached Junior % increases Update pay rate
Classification change Higher base applies Reassess rate
Penalty hours worked Higher rate applies Apply penalties

Tip: Automating birthday-based rate reviews reduces underpayment risk.


Employment types in fast food

Full-time

  • Around 38 hours per week
  • Paid leave entitlements under the NES

Part-time

  • Regular, agreed pattern of hours
  • Working outside the agreed part-time hours may result in overtime or penalty rates, depending on the time worked and Award rules

Casual

  • Paid a 25% casual loading
  • No paid leave
  • Regular patterns over time can create casual conversion obligations

Minimum engagement periods

The Fast Food Award requires minimum shift lengths for most employees.

In many cases:

  • Casual employees must be paid for a minimum of 3 consecutive hours per shift, and
  • Part-time employees also have minimum engagement requirements.

Rostering shorter shifts without paying the minimum engagement can result in underpayments.

Split shifts are not permitted under the Fast Food Award.

Employment type comparison

Employment type Hours Leave Key risks
Full-time ~38/week Paid leave Overtime errors
Part-time Agreed pattern Paid leave Working outside agreed hours
Casual Irregular No paid leave Long-term regular patterns

Casual conversion in fast food

Casual conversion rules are complex and depend on factors such as employment start date, business size and legislative transition arrangements. This section is a general summary only and does not cover all scenarios. Additional eligibility limits can apply in some circumstances, such as where a recent conversion request has been refused or is in dispute.

Eligible casuals can give their employer written notice of their intention to change to permanent employment under the employee choice pathway (employers can only refuse for limited reasons).

In simple terms, a casual may request conversion if:

  • They have worked regularly for 6 months (12 months for small businesses); and
  • Their hours appear ongoing and predictable.

If conversion occurs:

  • Casual loading stops
  • Paid leave begins
  • Part-time or full-time rules apply

Transitional rules depend on hire date and business size, so advice is recommended before refusing a request. Managing casual patterns is easier with clear staff availability management and controlled shift swaps, helping identify when work becomes regular and predictable.


Penalty rates & overtime in fast food

Penalty and overtime rules vary depending on the day, time, classification and employment type. These rules differ from other awards and must be checked against the Fast Food Industry Award before being applied.

Ordinary hours and span of hours

The Fast Food Award sets specific ordinary hours and spans of hours during which employees can be rostered without overtime.

Ordinary hours are also limited to specific times of day (the "span of hours"). Work performed outside those times may attract penalties or overtime even if total weekly hours are not exceeded.

Importantly, late-night penalties can apply before midnight, and these rules differ from both the Restaurant and Hospitality Awards.

Employers must check the Award carefully — copying penalty assumptions from other awards can result in underpayments. Penalty rates depend heavily on when work is performed, making accurate staff rostering critical for fast food businesses.

Key rules to watch (high underpayment risk)

  • Maximum ordinary hours: 38 per week (can be averaged) and 11 per day
  • Split shifts aren't allowed under this Award
  • Minimum engagement is 3 consecutive hours
  • Overtime applies in common scenarios such as working outside agreed part-time hours, outside rostered hours, or more than 11 hours in a day

Automated roster warnings can help flag shifts that may breach minimum engagement, late-night or overtime rules.

Penalty rates often apply for:

  • Evenings and late nights
  • Saturdays
  • Sundays
  • Public holidays

Overtime can apply when:

  • Daily or weekly limits are exceeded
  • Rosters breach ordinary span rules

Important: Fast food penalties differ from both Restaurant and Hospitality Awards — copying rates between awards is unsafe.

Public holidays

Work performed on public holidays generally attracts higher penalty rates.

The Award also includes rules about:

  • Substituting public holidays
  • Minimum engagement on public holidays
  • How public holidays interact with part-time agreed hours

These rules should be checked carefully before rostering staff.

Meal and rest breaks

The Fast Food Award sets rules around:

  • Unpaid meal breaks, and
  • Paid rest breaks

Break timing and entitlement depend on the length of the shift.

Failing to provide required breaks or recording them incorrectly is a frequent compliance issue in fast food businesses.

Penalties and overtime triggers

This table does not list actual rates. Always check the official pay guide.

Situation What may apply Action required
Late night work Penalty rates Check Award
Weekend work Penalty rates Confirm day/time
Public holidays Higher penalties Check substitution rules
Long shifts Overtime Review daily limits

Allowances you should be aware of

Allowances only apply in specific circumstances and are subject to strict conditions. Not all employees will be entitled to every allowance listed in this section.

Depending on circumstances, allowances may include:

  • Vehicle allowance – applies when an employee is required to use their own vehicle for work (e.g., deliveries). Paid per kilometre. Does not apply when a company vehicle is provided.
  • Uniform or special clothing allowances – only apply in limited circumstances, such as where an employee is required to purchase and maintain a distinctive uniform at their own expense. Most employer-provided branded uniforms do not automatically attract an allowance.
  • Laundry allowance – may apply where employees are required to launder their own uniforms
  • Meal allowance – may apply in certain overtime situations
  • Other task-based allowances

Amounts and triggers are set out in the official pay guide.


Leave & super

Leave and superannuation entitlements are governed by both the Fast Food Industry Award and the National Employment Standards. This section provides a general overview only.

Permanent employees receive:

  • Paid annual leave
  • Paid personal/carer's leave
  • Other NES entitlements

Casual employees:

  • Do not receive paid leave
  • Receive casual loading instead

Annual leave loading

Annual leave loading is the greater of: 17.5% of the minimum hourly rate or the relevant weekend penalty rates the employee normally receives.

Failure to apply leave loading is a common underpayment issue identified by Fair Work.

Superannuation

Employers must pay superannuation on ordinary time earnings in accordance with superannuation law.

This generally applies to adult and junior employees, including casuals, subject to current contribution rules.


Step-by-step compliance plan for fast food businesses

This compliance plan is a general guide only and does not help with compliance in every situation. Employers remain responsible for ensuring their own compliance with workplace laws.

  1. Confirm the Fast Food Award applies
  2. Download the latest pay guide
  3. Classify employees correctly
  4. Apply junior rates carefully
  5. Check penalties for nights/weekends
  6. Review casuals regularly
  7. Keep accurate records
  8. Maintain compliant time, wage, and payslip records — poor records can shift the burden of proof to the employer in Fair Work investigations

This includes keeping accurate time records, rosters, payslips, and wage calculations. Accurate time and attendance records are essential if Fair Work investigates underpayment claims. Using payroll integration can reduce data entry errors and help ensure correct rates flow through to payroll systems such as Xero or MYOB.

Tip: Good records are essential if Fair Work investigates.


Common mistakes in fast food businesses

  • Applying Restaurant or Hospitality Award rates by mistake
  • Incorrect junior pay percentages
  • Ignoring late-night penalties
  • Long-term casuals with fixed rosters
  • Poor record keeping, particularly where start and finish times aren't verified through GPS-based time tracking or photo proof of attendance
  • Rostered split shifts (not allowed under this Award)
  • Overtime triggered by poor records of agreed roster changes
  • Failing to update junior pay rates as employees age
  • Failing to pay vehicle allowance when employees use their own vehicles for deliveries

Final takeaways

  • Fast food is a high-compliance-risk industry
  • Junior rates and penalties are the biggest traps
  • Awards are not interchangeable
  • Regular reviews using roster reporting and workforce analytics can help identify compliance risks before they become underpayment issues

Related award guides

Links to external websites are provided for convenience only. We do not control and are not responsible for the content, accuracy or availability of external sites.

Before making employment decisions or setting pay rates, consider obtaining independent professional advice tailored to your business.


Appendix A – fast food award classification examples

Disclaimer: Classification examples are indicative only. Actual classification must be determined by comparing the employee's current duties, skills and responsibilities against the Fast Food Industry Award classification definitions.

Use this as a starting point, then confirm against the Award's classification definitions.

Common fast food role Likely classification What to look for
Crew member (entry duties) Level 1 New employee, basic duties, close supervision, limited experience
Trained crew Level 2 Completed initial training, works with some independence, may assist new staff
Experienced crew (in charge of 1 or no persons) Level 3 Skilled duties, works independently, in charge of 1 or no other employees
Experienced crew (in charge of 2 or more persons) Level 3 Skilled duties, works independently, in charge of 2 or more other employees
Shift supervisor / team leader Appropriate supervisory grade Formal supervision, training coordination, shift responsibility

Warning: Job titles alone do not determine classification. Always assess actual duties against the Award definitions.

FAQ

Frequently asked questions

  • The Fast Food Industry Award 2010 (MA000003) covers quick service restaurants, takeaway food outlets, and businesses where counter service is the main method with limited or no table service. This includes major fast food chains (McDonald's, KFC, Subway), independent burger shops, pizza stores, and similar quick service outlets. If you provide table service as a key feature, you might be covered by the Restaurant Award instead. Check Fair Work's PACT tool if you're unsure which award applies.
  • It depends on how your café operates. If customers order at the counter and collect their own food with no table service (quick service model), you're likely covered by the Fast Food Award. If staff take orders at tables and deliver food to seated customers, you'd be covered by the Restaurant Award. The method of service is the key factor. Many cafés operate under a hybrid model—consult Fair Work or an industrial relations advisor if unsure.
  • The 2025/26 rates took effect from the first full pay period on or after 1 July 2025, following the Annual Wage Review. All employers must apply the updated rates from this date. If employees started before 1 July 2025, review their pay rates and ensure increases are applied correctly and backdated if necessary. Always check the Fair Work pay guide for the latest rates.
  • The Award has a simple classification structure. Level 1 covers entry-level employees performing basic tasks (e.g., food preparation, counter service, cleaning). Level 2 covers employees with some responsibility or specialised skills. Level 3 covers shift supervisors and team leaders. Level 4 covers managers. Most fast food workers are Level 1. Each level has pay points that progress with experience. Correct classification is essential to ensure you're paying the right minimum rate.
  • Yes, the Fast Food Award includes comprehensive junior rates for employees under 21. Junior rates range from 40% of the adult rate for employees under 16, up to 90% for 20-year-olds. Many fast food businesses employ juniors as they're often willing to work flexible hours, and the junior rates make training economically viable. Junior rates apply regardless of the classification level—a 17-year-old Level 1 employee receives 70% of the adult Level 1 rate.
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