Change your subscription plan in RosterElf
This article explains how to change your RosterElf subscription plan. RosterElf uses Stripe for billing, so all plan changes are managed securely through your account settings. You can switch from monthly to annual billing, or adjust the number of seats on your existing annual plan.
All plan changes are made from the same starting point: press the welcome message in the top right corner, select account overview, and press subscription settings. From there you can access update subscription to change your plan type or adjust your seats. If you are on a monthly plan and want to move to a higher tier, see our guide on how to upgrade your monthly subscription.
Xero App Store subscribers:
If you subscribed through the Xero App Store, manage your subscription through Xero's platform. See our guide on Xero subscriptions for more information.
1. Switch to annual billing
Switching to an annual plan saves 30% compared to monthly billing and is ideal for businesses committed to using RosterElf long term. When switching to annual, you select a fixed number of seats that covers your team. You can always update your annual plan seats later if your team size changes.
For the full step-by-step walkthrough with screenshots, see our dedicated guide: Change subscription to annual in RosterElf settings (Stripe).
1.1 Steps to switch to annual
1.1.1 Press the welcome message and select account overview.
1.1.2 Press subscription settings.
1.1.3 Press update subscription.
1.1.4 Select annually.
1.1.5 Select your number of seats.
1.1.6 Press switch plan to confirm.
2. Update annual plan seats
If you are already on an annual plan and need to adjust your seat count as your team grows or changes, you can update your seats directly from subscription settings. Your seat count must always be equal to or greater than your active staff count.
For the full step-by-step walkthrough with screenshots, see our dedicated guide: Update annual plan seats in RosterElf settings (Stripe).
2.1 Steps to update seats
2.1.1 Press the welcome message and select account overview.
2.1.2 Press subscription settings.
2.1.3 Press upgrade subscription.
2.1.4 Adjust the number of seats using the + and – controls.
2.1.5 Press update seats to confirm.