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Roster notice policy template

A policy establishing when and how rosters are published. Covers minimum notice periods, publication methods and how employees access their schedules — ensuring award compliance.

Roster notice policy

PDF format • Ready to download

Covers notice period requirements
Includes publication methods
Aligned with award requirements
Ready to customise for your business

By downloading, you agree to our template disclaimer

Employee checking roster on mobile phone

Why you need a roster notice policy

Many modern awards require employers to provide minimum notice when publishing rosters. For example, the Hospitality Award and Retail Award require 7 days' notice for roster publication. A documented policy ensures you meet these requirements.

Beyond compliance, adequate roster notice helps employees plan their lives, arrange childcare and manage other commitments. It demonstrates respect for work-life balance and reduces last-minute conflicts.

Without clear notice practices, you risk award breaches, employee dissatisfaction and scheduling chaos.

Key elements of a roster notice policy

What your roster notice policy should include

Notice periods

Minimum timeframes for publishing rosters before shifts commence.

Publication methods

How rosters are communicated — app, email, noticeboard or other methods.

Access requirements

Ensuring all employees can access their roster information.

Publication schedule

Regular schedule for when rosters are published.

Award compliance

Meeting notice period requirements under applicable awards.

Change notice

Additional notice requirements when rosters are changed.

What's included in this template

Comprehensive coverage of roster publication requirements

Purpose & scope

Why the policy exists and who it applies to.

Policy statement

The organisation's commitment to timely roster publication.

Notice period requirements

Minimum notice for initial roster publication.

Publication schedule

When rosters are typically published.

Communication methods

How rosters are communicated to employees.

Employee access

Ensuring all staff can access roster information.

Changes to published rosters

Notice requirements for roster changes.

Award requirements

Compliance with specific award notice provisions.

Employee acknowledgement

How employees confirm receipt of rosters.

Record keeping

Documentation of roster publication.

Who should use this template?

Essential for businesses with award notice requirements

Legal disclaimer

This template is designed to reflect Australian workplace standards at the time of publication. It is provided as a general guide only and does not constitute legal advice.

Roster notice requirements vary by award. You should check your applicable award for specific notice periods and tailor this template accordingly. Seek independent legal or HR advice where needed.

Regulatory sources

This template is aligned with Australian workplace rostering requirements.

Ready to formalise your roster notice practices?

Download our comprehensive roster notice policy template and ensure consistent, compliant publication practices.

Looking for more templates? Browse all rostering templates

FAQ

Roster notice policy FAQ

  • Yes. This template provides a solid foundation, but you should tailor it to reflect your specific workplace, industry requirements, and any applicable modern award or enterprise agreement. Pay particular attention to rostering consultation and notice requirements in your award.
  • Distribute the policy during onboarding for new employees and via email or team meetings for existing staff. Have employees sign an acknowledgement form confirming they have read and understood the policy. Using rostering software can help automate communication of schedules and policy reminders.
  • Most modern awards require rosters to be published 7-14 days before the start of the roster period. The exact requirement varies by award. Check your specific award for the minimum publication timeframe. See our guide on finding which award applies to your business.
  • Use consistent, accessible methods like a rostering app, email, or workplace noticeboard. Ensure all employees can access roster information regardless of their shift patterns. Keep records of when rosters were published.
  • Late or insufficient roster notice can breach modern award requirements, potentially attracting Fair Work penalties. It also affects employee planning and may increase turnover. Consistent, timely publication builds trust and improves attendance. See our guide on communicating roster changes.