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Roster changes policy template

A comprehensive policy for managing roster changes after publication. Covers employer-initiated changes, notice requirements, employee requests and compensation for short-notice changes.

Roster changes policy

PDF format • Ready to download

Covers all change scenarios
Includes notice requirements
Aligned with Fair Work requirements
Ready to customise for your business

By downloading, you agree to our template disclaimer

Calendar with schedule changes

Why you need a roster changes policy

Roster changes are inevitable in any shift-based workplace. Sick leave, unexpected demand, and operational needs all require adjustments. A clear policy ensures these changes are managed fairly and consistently.

Under the Fair Work Act and modern awards, employers have obligations around roster changes. Employees generally have the right to refuse unreasonable changes, and specific notice requirements may apply. A documented policy helps support compliance.

Without clear guidelines, roster changes can lead to disputes, claims of unfair treatment, and potential breaches of award requirements.

Key elements of a roster changes policy

What your roster changes policy should include

Change types

Different categories of roster changes — employer-initiated, employee requests and emergencies.

Notice requirements

Minimum notice periods for different types of roster changes under awards.

Communication

How changes are communicated and confirmed with affected employees.

Employee rights

Employee rights to refuse or negotiate unreasonable roster changes.

Short-notice changes

Compensation and procedures for changes with less than required notice.

Emergency procedures

How urgent roster changes are handled in exceptional circumstances.

What's included in this template

Comprehensive coverage of roster change management

Purpose & scope

Why the policy exists and who it applies to.

Policy statement

The organisation's commitment to fair change management.

Types of roster changes

Categories of changes and how each is handled.

Notice requirements

Minimum notice periods for different change types.

Employee-initiated changes

How employees can request roster changes.

Employer-initiated changes

When and how the business can change rosters.

Consultation requirements

Obligation to consult before making changes.

Compensation for short notice

Entitlements when notice periods cannot be met.

Emergency changes

Procedures for urgent operational needs.

Record keeping

Documentation requirements for roster changes.

Who should use this template?

Essential for businesses with variable staffing needs

Legal disclaimer

This template is designed to reflect Australian workplace standards at the time of publication. It is provided as a general guide only and does not constitute legal advice.

Roster change requirements vary by award and enterprise agreement. You should review and tailor this template to suit your specific circumstances. Seek independent legal or HR advice to support compliance.

Regulatory sources

This template is aligned with Australian workplace rostering requirements.

Ready to manage roster changes fairly?

Download our comprehensive roster changes policy template and establish clear change management processes.

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