Common troubleshooting
Quick fixes & troubleshooting guides for browser issues, email delivery, performance problems & common RosterElf account access challenges.
7 articles
All common troubleshooting articles
Close pop-up banner in RosterElf
Learn how to close the RosterElf update pop-up banner that can block payroll and rostering functions. Remove it in one step and continue processing payroll.
Resolve the loading chunk error in RosterElf by clearing browser cache & cookies to restore functionality. Get comprehensive information and guidance.
Browser issues
Learn which browsers work best with RosterElf and how to troubleshoot browser-specific issues to ensure smooth access to the platform.
Fixing BigPond email delivery issues for RosterElf users
Learn how to troubleshoot email delivery problems with BigPond accounts to ensure RosterElf notifications and messages reach your inbox.
General troubleshooting guide
Learn how to fix common RosterElf software issues by performing a hard reset and clearing browsing data across different browsers.
Official RosterElf domain extensions
Learn the official RosterElf domain names and approved extensions to verify legitimate links and avoid fraudulent websites.
Slow performance issues
Learn how to diagnose and resolve slow performance issues with RosterElf by checking your internet connection, clearing browser data, and optimising device performance.
Explore related guides
Mobile apps
A walkthrough of how to use the RosterElf mobile apps for scheduling, notifications, and more.
Getting Started
Step-by-step guidance to set up your RosterElf account and begin using essential features.
Notifications & alerts
Manage your notification preferences to ensure important alerts for shifts, changes, and approvals.
Security
Learn about managing security settings, passwords, and user permissions to protect your account.
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