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Reset password in RosterElf | Step-by-step guide

Sean Wyse By Sean Wyse Updated 20 April 2026 3 min read
Permission level: All Users Device: Web Browser

This article explains how to reset password in RosterElf. RosterElf has recently updated the password reset flow to make it easier and more secure for users to update their login details. This new process ensures you can quickly regain access to your account while maintaining strong security standards.

Resetting your password is important if you forget your login details or want to improve your account security. The updated flow simplifies each step and guides you through the process using a secure email link. This helps protect your account from unauthorised access while keeping the process quick and easy to follow. You can also strengthen your account further by enabling multi-factor authentication.

By following this guide, you will be able to reset your password in just a few steps. This ensures you can access your account without delays and continue managing your roster, payroll, and staff information with confidence. To update other account details after logging in, visit your My Profile settings.

1. Reset password in RosterElf

This section explains how to reset password in RosterElf using the updated password flow. You will learn how to request a password reset, access the reset email, and set a new password securely. This process ensures you can quickly regain access to your account without needing additional support.

The updated password flow improves both usability and security. It uses a secure email link to verify your request and allows you to create a new password safely. Following these steps will help you complete the process efficiently and return to using RosterElf without interruption.

1.1 Request reset password in RosterElf

1.1.1 Open the RosterElf login screen.

RosterElf login screen showing the email address and password fields with the Login button

1.1.2 Click Forgot Password?

RosterElf login screen with the Forgot Password link circled in red below the Login button

1.2 Open reset password email in RosterElf

1.2.1 Open the password reset email from RosterElf in your inbox.

RosterElf password reset email showing the Reset Your Password button and password update instructions

1.2.3 Click Reset Your Password.

RosterElf password reset email with the Reset Your Password button highlighted by a red arrow

1.3 Set new password in RosterElf

1.3.1 Enter your new password in the New Password field.

RosterElf reset password form with a red arrow pointing to the New Password input field

1.3.2 Confirm your new password in the Confirm Password field.

RosterElf reset password form with both password fields filled and a red arrow pointing to the Confirm Password field

1.3.3 Click Reset Password to save your password.

RosterElf reset password form with the Reset Password button circled in red

After resetting your password

Changing your password affects all active login sessions. To ensure uninterrupted access across all your devices, log out and log back in on any RosterElf smartphone app or TimeClock tablet app after completing the reset.

For further help, visit our support centre or contact our support team.

Frequently asked questions

1. How do I reset password in RosterElf?

To reset password in RosterElf, open the login screen and click Forgot Password. Check your email for the reset link, open the email, and click Reset Your Password. Enter your new password, confirm it, and click Reset Password to save your changes.

2. Why am I not receiving the reset password email in RosterElf?

If you do not receive the reset password email in RosterElf, check your spam or junk folder. Make sure you entered the correct email address on the login screen. If the email still does not appear, wait a few minutes and try requesting the reset again. For more help, see our guide on ensuring you receive notifications.

3. Is the reset password process in RosterElf secure?

Yes, the reset password process in RosterElf is secure. It uses a unique email link to verify your request before allowing you to create a new password. This helps protect your account from unauthorised access.

4. Can I reset password in RosterElf without email access?

No, you need access to your email to reset password in RosterElf. The system sends a secure reset link to your email to confirm your identity. If you cannot access your email, contact RosterElf support for assistance.

5. What should I do after I reset password in RosterElf?

After you reset password in RosterElf, log in using your new password. Make sure you store your password securely. You can then continue managing your roster, payroll, and staff information without interruption.

Still need help?

Our Australian-based support team is here to assist you.