Office & administration rostering software
Reception, back-office and support teams run on part-time and casual schedules with real award obligations. RosterElf unites rostering, time tracking, payroll and HR so office managers can run their teams instead of spreadsheets.
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Roster reception, admin and call-handling teams
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Apply Clerks Award (MA000002) rates automatically
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Stay on top of overtime and the 3-hour minimum
Built for office and admin realities
Office rostering isn't just filling shifts — it's keeping reception, phones and back-office desks covered while managing part-time and casual patterns and supporting compliance efforts with the Clerks Award.
Reception, front-desk and phone coverage
Part-time and casual admin schedules
Clerks Award (MA000002) compliance
Minimum 3-hour shift engagements
Overtime beyond the 7am–7pm span
Multi-department and multi-site coordination
Rostering that matches how your office works
Whether you run a front desk, a busy admin pool or a customer-contact team, RosterElf adapts to your part-time, casual and full-time patterns.
- Drag-and-drop scheduling with live labour costs
- Reusable templates for reception, admin and phone cover
- Part-time and casual patterns with the 3-hour minimum built in
- Multi-department and multi-site management from one dashboard
Related sectors with office and admin teams
RosterElf also supports related industries with reception, customer-contact and back-office scheduling needs.
Clerks Award compliance, made simpler
Office work is largely Monday–Friday day work, but the Clerks – Private Sector Award (MA000002) still has weekend and public-holiday penalties, overtime, shiftwork loadings and a 3-hour minimum engagement. RosterElf helps reduce compliance risk by applying them automatically.
Clerks Award penalty rates (MA000002)
Full-time and part-time day workers (casual rates include the 25% loading)
| Period | Rate | Notes |
|---|---|---|
| Monday to Friday (7am–7pm) | 100% | Ordinary base rate (day-work span) |
| Saturday (7am–12.30pm) | 125% | Ordinary hours; casuals 150% |
| Sunday | 200% | No ordinary hours; casuals 225% |
| Public holiday | 250% | Casuals 275% |
| Overtime (Mon–Sat) | 150% / 200% | First 2 hours, then 200% |
| Afternoon / night shift | +15% | Shiftworker loading |
| Permanent night shift | +30% | Non-rotating night roster |
Rates based on the Clerks – Private Sector Award 2020 (MA000002), FY2026/27. Clerical staff in an industry business may be covered by that industry award instead — always verify with the Fair Work pay guide.
Payroll-ready workforce data
RosterElf connects office rostering and time tracking to payroll, so award-interpreted hours flow cleanly to Xero or MYOB with penalties and loadings already applied.
Calculate your office rostering savings
See how much time and money RosterElf could save your team each week.
Your current rostering
Based on 70% time reduction with automated rostering
Your potential savings
No credit card required
More than office rostering software
RosterElf brings together everything office managers need to run efficient, compliant admin teams.
HR & onboarding
Digital onboarding, employment contracts, document storage and policy sign-off for your team.
Team communication
Instant roster notifications, shift swap requests and team updates via the mobile app.
Workforce analytics
Labour cost tracking by team and department, attendance patterns and budgeting reports.
Why office and admin teams choose RosterElf
Rosters built for office and admin teams
Build reception, back-office and call-handling rosters, then reuse them as templates across departments and sites — with part-time and casual patterns baked in.
Live wage costs and award interpretation
See labour cost as you roster, and let award interpretation apply Clerks Award weekend penalties, overtime and shiftwork loadings automatically.
Coverage across reception and back office
Match the right people to reception, phones and administrative desks so front-of-house and support functions are always staffed.
Time and attendance for the office
Capture exact start and finish times with a kiosk time clock and live attendance, ready for payroll — including the 3-hour minimum engagement.
Fast team communication
Notify staff the moment rosters publish or change, and handle shift swaps and availability from the mobile app.
Onboarding and document tracking
Digitise employment contracts, onboarding and policy sign-off, and keep classification and pay-point records tidy for every clerical employee.
Trusted by Australian teams
Hear from Australian businesses that simplified workforce management with RosterElf
Andrew Nathan
November 13, 2025
"We are extremely happy with Roster Elf, it's a great improvement on the previous system we were using. Sean and all the staff have been fantastic, really know their stuff and make using RosterElf a pleasure."
Monica Van De Laak
October 16, 2025
"Sean was an amazing help, very patient and thorough."
Mary C.
October 13, 2025
"I can see my roster, enter availability, put leave in advance and clock on and off easily."
Compliance resources
Official resources for office and administration employers in Australia.
Common roles in office & administration
Download free job description templates for your office & administration team
Explore similar industries
See how RosterElf helps other businesses like yours
Real support from people who understand your business
At RosterElf, support isn't a ticket system — it's part of the product. Our Australian-based team helps you set up correctly, understand award rules, and stay compliant as your business changes. No scripts. No offshore handoffs. Just real help when you need it.
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Guided setup and onboarding
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Award and payroll questions answered
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Ongoing help as your team grows
5.0 average rating Rated 5.0 by Australian businesses
Office administration rostering FAQ
- The best office rostering software combines reception and back-office scheduling, award compliance and payroll integration. RosterElf is built for Australian teams, with drag-and-drop rostering software, live wage costs, and built-in award interpretation for the Clerks – Private Sector Award (MA000002).
- Yes. Build recurring part-time patterns and casual shifts as reusable templates, and RosterElf keeps you on top of the Clerks Award minimum 3-hour engagement for part-time and casual staff. See our step-by-step guide to rostering office and admin staff.
- Yes, manage multiple departments and locations from one dashboard with drag-and-drop rostering software, and notify each team through the mobile app.