100% free office & admin job description templates
Complete job description templates for Australian office and administration teams. Covering receptionists, office administrators, data entry clerks, accounts clerks and office managers. Aligned with the Clerks – Private Sector Award 2020 (MA000002). 100% free, fully editable and ready to download.
Browse templatesThese templates are designed to reflect Australian workplace standards and office administration practices at the time of publication. They are a general guide only and do not constitute legal advice. Review and tailor each template to your business, modern award, enterprise agreement and specific requirements. The Clerks – Private Sector Award is the default for clerical work only where no industry award covers the business — if an industry award applies, its clerical classifications may apply instead. For complex situations, seek independent legal or HR advice. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.
Office & admin job descriptions for Australian employers
Office and administration teams keep businesses running — from the front desk to accounts. Clear role definitions help employers hire well, set expectations and stay compliant, whether the work is fixed-hours office admin, a hybrid team or a multi-shift call centre.
Most office and admin staff are covered by the Clerks – Private Sector Award 2020 (MA000002), which sets minimum pay across five clerical levels plus a call-centre stream, penalty rates, overtime and a 3-hour minimum engagement for part-timers. Getting the classification level right is the foundation — see Clerks Award classification levels explained.
These templates provide compliant, industry-standard job descriptions you can customise. Each includes duties, required skills and award-classification guidance — then pair them with rostering software and our guide on how to roster office and admin staff once your team is hired.
Browse office & admin job description templates
Click any role to view the full template and download as a PDF
Receptionist
Front-desk role greeting visitors, answering and directing calls, managing meeting rooms and providing administrative support.
Read moreOffice administrator
Coordinates day-to-day office operations — records, correspondence, scheduling and support for managers and staff.
Read moreData entry clerk
Enters and verifies data accurately into databases and systems, digitises documents and maintains data integrity.
Read moreAccounts clerk
Processes accounts payable and receivable, reconciliations and invoicing, and maintains accurate financial records.
Read moreOffice manager
Runs the office day-to-day, supervises admin staff, coordinates facilities and suppliers, and manages budgets and systems.
Read moreWhat's included in these templates?
Every office & admin job description template includes
All templates are fully editable and designed for Australian office and administration compliance.
Who should use these templates?
These job descriptions are designed for Australian offices and administration teams
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Put these templates to work across the office & admin cluster.
Award coverage for office & admin workers
Most office and administration employees are covered by the Clerks – Private Sector Award 2020 (MA000002), the default award for clerical and administrative work in the private sector. It sets minimum rates across five clerical levels (Level 1 has three pay-points) plus a call-centre stream, along with penalty rates, overtime, allowances and a 3-hour minimum engagement for part-time and casual staff.
The Clerks Award is only the default where no industry award applies. If your business is covered by an industry award — retail, hospitality, manufacturing and others — the clerical staff in that business are usually covered by that award’s own clerical classifications instead. Managers and professionals whose duties sit above the clerical classifications, and public-sector employees, are also outside the Clerks Award.
Getting the classification level right is the most common compliance pitfall — read Clerks Award classification levels explained, and use award interpretation software to calculate accurate pay including penalties and overtime.
Simplify office & admin rostering and payroll
Once you've hired your team, manage them with RosterElf. Build office, hybrid and call-centre rosters, apply Clerks Award rates, penalties and the 3-hour minimum automatically, track hours and simplify timesheets — all in one platform built for Australian businesses.
Office & admin job description FAQ
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We provide 5 free templates: receptionist, office administrator, data entry clerk, accounts clerk and office manager. Each includes duties, skills and award-classification guidance aligned with the Clerks – Private Sector Award (MA000002).
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Most office and administrative employees are covered by the Clerks – Private Sector Award 2020 (MA000002) — but only where no industry award covers the business. If a retail, hospitality or other industry award applies, its clerical classifications may apply instead. Always confirm coverage before setting pay.
Before you download
General information only — not legal advice
This document is a general HR template provided for informational purposes only. It is not legal advice and may not reflect the latest changes in legislation or apply to every workplace situation. RosterElf Pty Ltd and the template provider accept no liability for any loss arising from reliance on this document. Users should seek independent legal advice and customise the template to ensure it complies with all relevant laws, awards and workplace requirements.