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FREE JOB DESCRIPTION Last updated 28 June 2026

Packer job description

A comprehensive job description template for packer positions in Australian manufacturing and warehouse facilities. Covers packing duties, qualifications and conditions aligned with the Manufacturing and Associated Industries and Occupations Award 2020.

Packer job description

PDF format • Ready to download

Packing duties and responsibilities
Required skills and qualifications
Award compliant and ready to use
Customisable for your facility

By downloading, you agree to our template disclaimer

This packer job description template is designed to reflect Australian workplace standards and manufacturing industry practices at the time of publication. Confirm the applicable modern award for your business and ensure compliance with all relevant employment laws and WHS regulations. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

Packer working in warehouse

What does a packer do in a factory?

A factory packer prepares manufactured goods for safe transit, storage or sale — inspecting finished products for quality, packing them securely into cartons or packaging according to specifications, and applying correct labels and barcodes. They assemble cartons and boxes, stack packed products onto pallets for shipping, and keep packing lines supplied with materials. Packers play a crucial role in maintaining product quality and meeting dispatch deadlines.

In Australia, packers are classified under the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). Packers are typically classified at Level C13-C14 (Production Employee - Entry level), which covers employees performing packing, packaging and assembly tasks without formal trade qualifications.

This template provides a foundation for creating clear, compliant job descriptions that attract reliable candidates. Once hired, simplify employee onboarding with HR software and manage your packing team efficiently with warehouse rostering software.

Key responsibilities

Core duties included in this job description template

Packing products

Placing finished products into packaging according to specifications, ensuring proper arrangement and protection.

Labelling

Applying labels, barcodes and product information to packages accurately and in correct positions.

Quality checking

Inspecting products before packing and rejecting defective items to maintain quality standards.

Box assembly

Assembling cartons, boxes and packaging materials efficiently to support packing line operations.

Palletising

Stacking packed products onto pallets for shipping safely and according to load specifications.

Line support

Keeping packing line supplied with materials and removing finished goods to maintain workflow.

Skills and attributes

What to look for in candidates

Speed and accuracy

Packing quickly while maintaining quality standards and meeting production targets consistently.

Manual dexterity

Handling products and packaging materials efficiently with good hand-eye coordination.

Physical stamina

Standing and performing repetitive movements for extended periods without compromising quality.

Attention to detail

Checking products and packaging accuracy, ensuring correct labelling and counting.

Teamwork

Working effectively with production and warehouse teams to maintain packing line efficiency.

Reliability

Consistent attendance and punctuality to maintain production flow and meet dispatch deadlines.

Qualifications and requirements

Packers typically do not require formal qualifications for entry-level positions, making this an accessible role for candidates without prior experience. Basic numeracy skills are essential for counting products and understanding labelling requirements. Many employers provide on-the-job training for new packers. Preferred qualifications may include previous packing or warehouse experience, forklift licences for roles involving palletising, and food handling certificates for food industry positions.

  • No formal qualifications required (Required)

    Entry-level position suitable for candidates without formal qualifications

  • Previous packing or manufacturing experience

    Experience in packing, manufacturing or warehouse environments preferred

  • Basic numeracy for counting and labelling (Required)

    Ability to count accurately and understand basic product labelling requirements

  • Forklift licence for palletising roles

    High Risk Work Licence for Forklift Operations preferred for roles involving palletising

  • Food handling certificate for food industry

    Food safety certificate preferred for packing roles in food manufacturing

Packed goods stacked in a warehouse distribution centre

Working conditions

Set clear expectations for candidates about the packer work environment

  • Factory or warehouse environment
  • Standing at packing station for full shift
  • Repetitive arm and hand movements
  • Lifting and manual handling of products
  • Production targets and quotas
  • Shift work may be required

Award coverage

Understanding award coverage for packers

Manufacturing and associated industries and occupations award 2020

Packers working in manufacturing facilities, warehouses and distribution centres are typically covered by the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). This modern award sets minimum pay rates, penalty rates and conditions for employees working in packing and packaging operations across various industries.

Under the award, packers are typically classified at Level C13-C14 (Production Employee - Entry level). This classification covers employees performing packing, packaging, labelling and assembly tasks without formal trade qualifications. Use award interpretation software to calculate pay accurately.

Penalty rates and shift work

Packing operations often require shift work to align with production schedules and dispatch deadlines. The Manufacturing Award 2020 prescribes specific penalty rates for shift work, weekend work, public holidays and overtime. Shift penalties vary depending on the type of shift and hours worked.

Casual employees receive a 25% loading in lieu of leave entitlements. Part-time and full-time employees accrue leave and receive penalty rates on top of their base rate for shift work, weekend and public holiday work. Ensure your payroll system correctly applies all applicable shift penalties, overtime rates and allowances.

Who should use this template?

This job description template is designed for Australian businesses employing packers

Food manufacturing
Consumer goods
E-commerce fulfilment
Pharmaceutical
Cosmetics
FMCG

Whether you operate in food manufacturing, e-commerce fulfilment or consumer goods, clear job descriptions help attract reliable packers.

How to use this template

Tips for customising the job description for your facility

1

Add your company details

Include your company name, location, products handled and a brief description of your packing operations.

2

Specify packing area

Clarify which packing line or area the packer will work in, including specific products and packaging types they'll handle.

3

Define shift patterns

Be clear about shift requirements including day shifts, afternoon shifts, night shifts or any flexible roster arrangements.

4

Include production targets

Specify any packing rates, quotas or productivity expectations to set clear performance standards.

5

Add specific requirements

Include any industry-specific requirements such as food handling certificates, hygiene standards or special packaging procedures.

6

Review regularly

Update the job description when packing processes change or when new products or packaging materials are introduced.

Ready to hire your next packer?

Once your team is in place, build compliant multi-shift rosters in minutes, track hours and apply award penalty rates automatically with RosterElf manufacturing rostering software.

Start free trial See manufacturing rostering software

Regulatory sources

This job description is aligned with Australian workplace and safety requirements.

FAQ

Frequently asked questions

  • A packer prepares finished goods for safe transport or storage. They retrieve and inspect products for damage, securely pack and seal items into cartons or packaging, accurately apply labels and barcodes, assemble boxes, stack packed products onto pallets, and keep packing lines supplied with materials. Under the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010), packers are classified as entry-level production employees, typically at Level C13-C14.

  • Packers are typically covered by the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). This award sets minimum pay rates, penalty rates and conditions for employees working in manufacturing and packing operations. Always verify which award applies to your specific business.

  • Under the Manufacturing Award 2020, packers typically fall under Level C13-C14 (Production Employee - Entry level). These levels apply to employees performing packing, packaging and assembly tasks. See our Manufacturing Award rates guide for current classifications.

  • While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like ‘Award rates plus penalties’ or ‘Competitive rates based on experience.’ Check the Manufacturing Award 2020 for current rates.