Question 1

What does a packer do in Australia?

Accepted Answer

A packer places finished products into packaging according to specifications, applies labels and barcodes, inspects products for defects, assembles boxes and cartons, stacks packed products onto pallets for shipping, and keeps packing lines supplied with materials. Under the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010), packers are classified as entry-level production employees, typically at Level C13-C14.

Question 2

What award covers packers in Australia?

Accepted Answer

Packers are typically covered by the Manufacturing and Associated Industries and Occupations Award 2020 (MA000010). This award sets minimum pay rates, penalty rates and conditions for employees working in manufacturing and packing operations. Always verify which award applies to your specific business.

Question 3

What classification level should I use for a packer?

Accepted Answer

Under the Manufacturing Award 2020, packers typically fall under Level C13-C14 (Production Employee - Entry level). These levels apply to employees performing packing, packaging and assembly tasks. See our Manufacturing Award rates guide for current classifications.

Question 4

Should I include pay rates in a packer job description?

Accepted Answer

While not legally required, including indicative pay rates helps attract suitable candidates and sets clear expectations. You can reference the applicable award rate or use phrases like 'Award rates plus penalties' or 'Competitive rates based on experience.' Check the Manufacturing Award 2020 for current rates.

Question 5

What qualifications do packers need in Australia?

Accepted Answer

Packers typically do not need formal qualifications for entry-level roles. Basic numeracy skills are essential for counting and labelling products. Preferred qualifications may include previous packing or manufacturing experience, forklift licences for palletising roles, and food handling certificates for food industry positions.

Question 6

Do packers need a forklift licence?

Accepted Answer

A forklift licence (High Risk Work Licence for Forklift Operations) is preferred for packing roles that include palletising and material handling with forklifts. Many employers provide forklift training to suitable employees. The licence requires completion of an accredited training course.

Question 7

Is food handling certification required for packers?

Accepted Answer

Food handling certification is preferred and may be required for packing roles in food manufacturing facilities. This ensures compliance with food safety regulations when handling and packaging food products. Some employers provide food safety training to new packers.

Question 8

What physical requirements do packers need?

Accepted Answer

Packers need physical stamina to stand at packing stations for full shifts, manual dexterity to handle products and packaging efficiently, and the ability to perform repetitive arm and hand movements. Lifting and manual handling of products is also common, requiring reasonable physical fitness.

Question 9

Should I hire casual or permanent packers?

Accepted Answer

This depends on your production demands and seasonal patterns. Permanent staff provide consistency and reliability for ongoing packing operations, while casuals offer flexibility for production peaks and seasonal demand. Many businesses use a mix of both. See our guide on casual vs permanent employment trends.

Question 10

What penalty rates apply to packers?

Accepted Answer

Penalty rates under the Manufacturing Award 2020 apply for shift work, Saturdays, Sundays, public holidays, and overtime. Shift penalties vary depending on the shift type (afternoon, night, rotating). Use award interpretation software to calculate rates accurately.

Question 11

What are the minimum shift lengths for packers?

Accepted Answer

Under the Manufacturing Award 2020, minimum engagement periods typically apply - generally 2-4 hours depending on employment type and circumstances. However, actual shift lengths vary by production requirements, with many packers on 8-10 hour shifts. Check the award for specific requirements.

Question 12

What should I include in a packer employment contract?

Accepted Answer

Key elements include: position title and classification level (C13-C14), employment type (casual/part-time/full-time), hourly rate, applicable award, reporting structure, main duties, work location, shift patterns and hours, safety requirements, and any required licences or certificates. Use our digital employment contracts to simplify this process.

Question 13

How far in advance must I provide rosters to packers?

Accepted Answer

Under the Manufacturing Award 2020, roster requirements vary by employment type. For shift workers, rosters should be provided with reasonable notice, typically 7 days in advance. Changes may require consultation with employees. Using rostering software helps support compliance and gives staff visibility of their upcoming shifts.

Question 14

How do I roster packers for shift work?

Accepted Answer

Packing operations often require shift work to align with production schedules and dispatch deadlines. Consider production output, order volumes, and employee availability when creating rosters. Ensure adequate coverage for each packing line and account for breaks. Use rostering software to manage shift patterns efficiently.

Question 15

What breaks are packers entitled to?

Accepted Answer

Under the Manufacturing Award 2020, employees are entitled to breaks based on their shift length. Typically, paid rest breaks and unpaid meal breaks apply. Break arrangements must ensure packing line coverage and maintain production flow. Plan rosters to provide adequate break coverage while maintaining operations.

Question 16

How do I manage packer overtime during busy periods?

Accepted Answer

Overtime in packing often occurs during peak seasons, large orders or dispatch deadlines. Under the Manufacturing Award 2020, specific overtime rates apply based on when the overtime is worked. Track overtime carefully and ensure employees are compensated correctly. Use time tracking tools to monitor hours worked.

Packer job description