Refund policy for RosterElf services
We aim to keep RosterElf affordable for all our clients. This article explains our refund and cancellation policy to help you understand how billing works when you decide to end your subscription.
1. Refund policy details
Please note that we do not offer refunds on any of our subscription plans.
1.1 Cancellation terms
If you decide to cancel your subscription, you can do so at any time. A final invoice will be issued at the end of the month in which you cancel.
For more information, you can refer to our cancellation policy outlined in our Terms and Conditions.
2. Ways to contact us
If you have questions about billing or our refund policy, you can reach us through the following channels:
- Email: Reach out to us at customersupport@rosterelf.com
- Book a Video Call: Schedule a free 15-minute video call with our Customer Success Team
- Live Chat: Click the green question mark support button at the bottom right of your browser to start a live chat
- Weekly Webinar: Join our free weekly webinar for tips and live demonstrations
Note:
Don't hesitate to get in touch; we're always ready to help with any billing questions you may have.
Frequently asked questions
1. Does RosterElf offer refunds on subscriptions?
No, RosterElf does not provide refunds on any of our subscription plans.
2. Can I cancel my RosterElf subscription at any time?
Yes, you can cancel your subscription at any time through your account settings.
3. What happens when I cancel my RosterElf subscription?
When you cancel your subscription, you will receive a final invoice at the end of the month in which you cancel.
4. Where can I find more information about RosterElf's cancellation policy?
You can refer to our cancellation policy in the Terms and Conditions at rosterelf.com/terms-and-conditions for more details.
5. Is there a grace period for RosterElf subscriptions after cancellation?
No, there is no grace period. Once you cancel, your subscription will end at the end of the current billing month.