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FREE JOB DESCRIPTIONS

100% free hospitality job description templates

Complete job description templates for Australian hospitality venues — covering front-of-house, kitchen, bar and management roles. Aligned with the Restaurant and Hospitality Industry awards, fully editable and ready to download.

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These hospitality job description templates reflect Australian workplace standards and hospitality industry practice at the time of publication. Adapt each one to your venue type, service style and modern award; they are a general guide, not legal advice. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.

Hospitality job descriptions for Australian venues

The hospitality industry in Australia is one of the largest employers, with diverse roles spanning restaurants, cafes, bars, hotels, pubs, catering and fast food. From entry-level positions to management roles, clear job descriptions are essential for attracting quality candidates and setting expectations.

Most hospitality workers are covered by either the Restaurant Industry Award 2020 (MA000119) or the Hospitality Industry (General) Award 2020 (MA000009), which set minimum pay rates, penalty rates and conditions based on classification levels.

These templates provide compliant, industry-standard job descriptions you can customise for your venue. Each one includes duties, required skills, qualifications, working conditions and award-classification guidance — then pair them with hospitality rostering software once your team is hired.

Hospitality team working in restaurant kitchen and service area

Browse hospitality job description templates

Click any role to view the full template and download as a PDF

SERVICEFOH

Waiter

Front-of-house service role taking orders, serving food and drinks, and providing excellent customer experience in restaurants and cafes.

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BARFOH

Bartender

Mix and serve drinks, maintain bar cleanliness, manage stock, and provide friendly service. RSA required.

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SERVICEFOH

Barista

Prepare espresso-based coffee drinks, operate coffee machines, maintain equipment, and deliver quality beverages with excellent presentation.

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KITCHENSUPPORT

Kitchen hand

Support kitchen operations with dishwashing, food prep assistance, cleaning, and maintaining hygiene standards in commercial kitchens.

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KITCHENMANAGEMENT

Head chef

Lead kitchen operations, menu planning, staff supervision, quality control, and budget management. Requires trade qualifications and experience.

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KITCHENMANAGEMENT

Sous chef

Second-in-command of the kitchen, assisting head chef with food preparation, staff supervision, and maintaining kitchen standards.

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KITCHENCULINARY

Line cook

Prepare dishes on specific stations, maintain quality standards, work efficiently during service, and follow recipes accurately.

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KITCHENCULINARY

Cook

General kitchen cooking role preparing meals, following recipes, maintaining food safety standards, and supporting kitchen operations.

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SERVICESUPPORT

Food runner

Deliver food from kitchen to tables, support wait staff, ensure timely service, and maintain communication between kitchen and floor.

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KITCHENSUPPORT

Dishwasher

Operate dishwashing equipment, maintain kitchen cleanliness, manage cleaning chemicals, and support overall kitchen hygiene.

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SERVICEFOH

Host / hostess

Greet and seat guests, manage reservations, coordinate table flow, and provide the first impression of the venue.

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MANAGEMENTFOH

Cafe manager

Oversee daily cafe operations, staff management, customer service, inventory control, and financial performance.

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MANAGEMENTLEADERSHIP

Restaurant manager

Lead restaurant operations, staff scheduling, customer service excellence, budget management, and compliance with regulations.

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BARSERVICE

Cocktail server

Serve cocktails and beverages in bars, nightclubs or hotels, take orders, process payments, and maintain service standards. RSA required.

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SERVICEQSR

Fast food crew

Take orders, prepare food items, maintain cleanliness, operate POS systems, and provide quick, friendly service in fast-paced environments.

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BARMANAGEMENT

Bar supervisor

Supervise bar staff, manage inventory, ensure responsible service of alcohol, handle cash, and maintain bar operations standards.

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MANAGEMENTSUPERVISION

Hospitality shift supervisor

Oversee shift operations, supervise team members, manage service flow, handle customer issues, and ensure compliance during service periods.

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SERVICEKITCHEN

Bakery assistant

Assist with baking preparation, serve customers, package products, maintain display standards, and uphold food safety in bakery environments.

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BARSUPPORT

Barback

Support bartenders by restocking supplies, cleaning glasses, maintaining bar cleanliness, and assisting during busy service periods.

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SERVICEEVENTS

Catering staff

Serve food and beverages at events, set up and pack down venues, maintain presentation standards, and deliver professional catering service.

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What's included in these templates?

Every hospitality job description template includes

Detailed duties and responsibilities
Required skills and attributes
Essential vs preferred qualifications
Award classification guidance
Working conditions and shift patterns
Physical demands and requirements

All templates are fully editable and designed for Australian hospitality compliance.

Who should use these templates?

These job descriptions are designed for Australian hospitality businesses

Award coverage for hospitality workers

Most hospitality workers are covered by one of two modern awards. The Restaurant Industry Award 2020 (MA000119) covers employees in restaurants, cafes and catering businesses — food and beverage attendants, cooks, chefs, kitchen hands and management. The Hospitality Industry (General) Award 2020 (MA000009) covers accommodation providers, pubs, taverns, bars, nightclubs and casinos — bar attendants, gaming staff, accommodation attendants and hospitality managers.

Which one applies depends on your primary business activity: restaurants, cafes and catering typically use the Restaurant Award; pubs, bars, hotels and nightclubs typically use the Hospitality Award; registered and licensed clubs may use the Clubs Award; and many fast-food chains run enterprise agreements. Always verify the right award for your venue, and use award interpretation software to calculate pay, penalty rates and loadings accurately.

Simplify hospitality rostering and payroll

Once you've hired your team, manage them with RosterElf — build complex rosters, calculate award rates automatically, and simplify staff communication in one platform built for Australian hospitality.

Start free trial See hospitality rostering software
FAQ

Hospitality job description FAQ

  • A hospitality job description sets out the duties, required skills, qualifications and working conditions for a role in a venue such as a restaurant, cafe, bar or hotel. A good one also notes the employment type, the applicable modern award and any mandatory certificates (like RSA). Our 20 free templates give you a compliant, Australia-specific starting point for each common hospitality role.

  • We provide 20 free hospitality job description templates covering front-of-house, kitchen, bar and management roles. All templates include duties, skills, qualifications and award classifications aligned with Australian hospitality standards.

  • The core duties remain the same, but you should note the employment type and adjust expectations around availability and shift patterns. Casual staff typically need greater flexibility, while permanent staff have set hours. Make these distinctions clear in your job advertisements.

  • Yes, all templates are fully editable. Adjust duties to match your service style (fine dining, casual, pub, cafe), add venue-specific requirements, and tailor qualifications to your needs. The templates provide a compliant foundation to build from.

  • Most hospitality workers are covered by either the Restaurant Industry Award 2020 (MA000119) or the Hospitality Industry (General) Award 2020 (MA000009). Some venues fall under the Registered and Licensed Clubs Award. Check which award applies to your specific business type.