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Updating a credit card

Sean Wyse By Sean Wyse Updated 13 January 2026 3 min read
Permission level: Admins Device: Web Browser

Update your credit card on RosterElf

Updating your credit card details on the RosterElf platform is simple and secure. This guide will walk you through the steps to update your payment information. Keeping your payment details current ensures uninterrupted service and access to all features.

1. Access your account settings

To update your credit card, you first need to access your account settings.

1.1 Click your name

1.1.1 Locate your name in the top right-hand corner of the screen.

1.1.2 Click on your name to open the dropdown menu.

RosterElf interface showing the user's name in the top-right corner

1.2 Open account info

1.2.1 In the dropdown menu, select Account Info.

Selecting Account Info from RosterElf's user dropdown

1.2.2 This action will take you to your account settings.

1.3 Navigate to the billing tab

1.3.1 Click on the Billing tab to access payment details.

RosterElf's Billing tab in account settings

2. Update your card details

Now you can enter your new credit card information and save the changes.

2.1 Edit your card details

2.1.1 Enter your new credit card information in the provided fields.

2.2 Save your information

2.2.1 Once you have entered the new card details, click Save to save the changes.

Credit card fields in RosterElf's billing section

Security tip:

Please do not send us your credit card details over email for security purposes. Always update your card details through the secure RosterElf platform.

Frequently asked questions

1. How do I access my account settings on RosterElf?

Click on your name in the top right corner of the screen and select Account Info from the dropdown menu.

2. Where can I find the billing tab to update my credit card?

After opening your account settings, click on the Billing tab to access your payment details.

3. What information do I need to update my credit card?

You will need to enter your new credit card number, expiration date, and CVV in the provided fields.

4. How do I save my updated credit card information?

After entering your new card details, click the Save button to save your changes.

5. Can I update my credit card on my mobile device?

No, you will need to access RosterElf via a computer or laptop to update and view the credit card and billing details.

Still need help?

Our Australian-based support team is here to assist you.