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Incident Reporting & Investigation policy template

Defines requirements for reporting and investigating workplace incidents, injuries and near-misses. Covers notification timeframes, investigation steps and corrective actions to prevent recurrence.

Incident reporting policy

PDF format • Ready to download

Meets SafeWork notification requirements
Covers all incident types and near-misses
Includes investigation framework
Ready to customise for your business

By downloading, you agree to our template disclaimer

Workplace incident investigation documentation

Why incident reporting is critical

Australian WHS law requires PCBUs to notify regulators of serious incidents immediately. Failing to report notifiable incidents can result in significant penalties, even if the incident itself didn't breach safety laws.

Beyond legal compliance, effective incident reporting and investigation prevents future injuries. Every incident — including near-misses — provides valuable information about gaps in your safety systems.

A clear incident reporting policy ensures workers know how to report, managers know how to investigate, and your organisation learns from every safety event to continuously improve.

Key elements of incident reporting

What your incident reporting policy should include

Incident types

Clear definitions of injuries, near-misses, hazards and notifiable incidents.

Reporting timeframes

When incidents must be reported internally and to regulators.

Notifiable incidents

What must be reported immediately to SafeWork and other regulators.

Investigation process

Step-by-step approach to investigating workplace incidents.

Corrective actions

How to identify and implement actions to prevent recurrence.

Record keeping

Documentation requirements and retention periods for incident records.

What's included in this template

Comprehensive incident management framework

Purpose & scope

Why incident reporting matters and who must report.

Types of incidents

Definitions of injuries, near-misses, hazards and dangerous occurrences.

Reporting procedures

How to report incidents and who to notify.

Notification requirements

Legal obligations to notify SafeWork and other regulators.

Investigation process

Who investigates, how investigations are conducted and timelines.

Root cause analysis

Techniques for identifying underlying causes of incidents.

Corrective actions

Implementing controls to prevent similar incidents.

Documentation

Forms, reports and record keeping requirements.

Review & learnings

How incident data is analysed to identify trends.

Continuous improvement

Using incident data to improve safety systems.

Legal disclaimer

This template is designed to reflect Australian WHS requirements at the time of publication. It is provided as a general guide only and does not constitute legal advice.

You should review and tailor this template to suit your business, industry and specific workplace hazards. For high-risk industries or serious incidents, seek independent WHS and legal advice.

Regulatory sources

This template is aligned with official Australian workplace health and safety requirements.

Ready to implement incident reporting?

Download our comprehensive incident reporting policy template and support compliance with WHS notification requirements. Store this policy and track employee acknowledgements with RosterElf's HR software.

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