Depot hand job description
A complete depot hand job description template for Australian waste operators, with the duties, licences and award detail that actually apply to the role.
Depot hand job description
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By downloading, you agree to our template disclaimer
This depot hand job description template reflects Australian workplace standards and waste industry practice at the time of publication. It is a general guide only and does not constitute legal advice. Confirm the applicable classification, licence requirements and pay rate against the Waste Management Award 2020 (MA000043) and the actual duties of the role before advertising. For complex coverage questions, seek independent legal or HR advice. It does not constitute legal, HR, or professional advice and should not be relied on as a substitute for advice specific to your business, workforce, or circumstances.
What does a depot hand do?
A depot hand keeps the yard working so the trucks can. The role covers bin delivery, exchange and repair, washing down vehicles and plant, moving materials around the yard, and general labouring wherever the depot needs it that day.
It is the common entry point into waste operations. Under the Waste Management Award a depot hand sits at Level 2, above the Level 1 trainee classification, and many depot hands progress to a collection driver role once they hold a heavy vehicle licence.
Key responsibilities
Core duties included in this job description template
Deliver, exchange and retrieve bins
Drop new bins to residential and commercial customers, swap damaged units and retrieve bins at the end of a service.
Repair and refurbish bins
Replace lids, wheels, axles and pins so serviceable bins go back into the fleet rather than to landfill.
Wash down vehicles and plant
Clean collection vehicles and equipment at the end of the run in line with the depot wash-bay procedure.
Keep the yard clean and safe
Sweep, clear spills, keep access ways free and segregate materials so plant can move without obstruction.
Assist collection crews
Work as an offsider on rear-loader runs where the crew configuration requires it.
Support stock and consumables
Receive deliveries, keep PPE and consumables stocked, and flag shortages before they stop a run.
Skills and attributes
What to look for in candidates
Physical fitness
Comfortable with repetitive lifting, bending and time on their feet across a full shift.
Reliability
Turns up for early starts and completes yard tasks without needing to be chased.
Safety awareness
Understands how to work around reversing trucks and operating plant.
Practical hand skills
Can repair a bin, change a wheel and use basic hand tools competently.
Teamwork
Works alongside drivers and supervisors and communicates clearly across a noisy yard.
Pace
Keeps the yard moving so trucks are not held up at the start or end of a run.
Licences and qualifications
Requirements for depot hand positions vary by operator and vehicle class. These are the credentials Australian waste employers ask for most often.
- No formal qualification required
Not required. Depot hand is an entry-level classification and most training is provided on the job.
- Manual handling training
Provided. Delivered at induction and refreshed periodically.
- Class C driver licence
Commonly required. Needed for bin delivery runs in a light vehicle.
- Forklift licence (LF)
Desirable. Useful at depots that move palletised materials or bulk consumables.
- Certificate II in Waste Management
Desirable. Supports progression into driving or plant operating roles.
- White Card
Situational. Required where the depot hand attends construction sites for bin delivery or exchange.
Working conditions
Set clear expectations for candidates about the work environment
- Outdoor yard work in all weather
- Early starts aligned to the collection fleet
- Physically demanding with repetitive manual handling
- Exposure to odour, dust and noise, with PPE provided
- Work around moving heavy vehicles and plant
- Occasional weekend work at busy depots
Award coverage
Understanding the Waste Management Award
Waste Management Award 2020 (MA000043)
Most depot hand positions in Australia are covered by the Waste Management Award 2020 (MA000043). This role generally sits at Level 2, which pays $1,168.48 a week or $30.75 an hour for full-time and part-time employees, and $38.44 an hour for casuals, from 1 July 2026. See the full Waste Management Award pay guide for every classification, penalty rate and allowance.
The rates include the industry allowance
Fair Work publishes these rates with the $3.24 per hour industry allowance already included, because clause 16.2(b) makes it an all-purpose allowance — payable for all purposes including overtime and shift rates. Rate sites that strip it out quote a Level 1 rate around $26.63 instead of $30.11, and every penalty calculated from that lower base is understated.
Waste Management Award pay rates 2026-27
Minimum ordinary hourly rates by classification, effective from 1 July 2026. Casual includes the 25% casual loading. Penalty rates for weekends, evenings and public holidays apply on top.
| Classification | Weekly | Hourly | Casual hourly |
|---|---|---|---|
| Level 1 – depot hand in training Depot hand in training | $1143.98 | $30.11 | $37.64 |
| Level 2 – labourer / depot hand Labourers, depot hands, waste facility attendants, process workers, driver offsiders | $1168.48 | $30.75 | $38.44 |
| Level 3 – weighbridge / driver to 4.5t Weighbridge operators, trainee drivers up to 14 tonnes, drivers of vehicles up to 4.5 tonnes | $1180.58 | $31.07 | $38.84 |
| Level 4 – plant to 150 BHP / driver to 14t Truck-mounted crane, road sweeper and incinerator operators; earthmoving plant up to 150 BHP; drivers over 4.5 up to 14 tonnes | $1199.18 | $31.56 | $39.45 |
| Level 5 – driver 14–30t Rear-end loading, roll-on/roll-off, side lift, skip lift, liquid and septic/chemical waste drivers | $1212.58 | $31.91 | $39.89 |
| Level 6 – articulated / over 30t Articulated vehicle drivers, rigid vehicles over 30 tonnes, front lift operators, SOLO grab-operated collection | $1240.98 | $32.66 | $40.83 |
| Level 7 – driver/instructor Driver/instructor, all systems | $1321.78 | $34.79 | $43.49 |
| Level 8 – intermodal / plant over 150 BHP Intermodal and tipping platform operators; earthmoving plant over 150 BHP | $1381.68 | $36.36 | $45.45 |
| Level 9 – double articulated (B double) Double articulated (B double) drivers | $1393.88 | $36.68 | $45.85 |
Source: the Fair Work Waste Management Award pay guide (MA000043). Full classifications, penalty rates, allowances and a calculator are in the Waste Management Award pay guide .
Who should use this template?
This job description template is designed for Australian waste and resource recovery employers
Whether you run a single depot or a multi-site collection fleet, a clear job description reduces disputes about duties and makes award classification easier to defend.
How to use this template
Tips for adapting the job description to your operation
Name the vehicle and equipment
Specify the exact vehicle class and lifting system so applicants know what licence and experience they need.
State the start time honestly
Early starts are the single biggest reason waste roles turn over. Put the real start time in the ad.
Confirm the classification level
This role generally sits at Level 2, but check the classification against the actual duties before you advertise a rate.
List the tickets you will actually check
Only list credentials you will verify. Requirements you do not check discourage good applicants for no benefit.
Describe the site environment
Depot, transfer station, picking line or on-road — candidates self-select accurately when the environment is clear.
Add your own safety expectations
Include any site-specific procedures, PPE and fatigue management obligations that apply.
Ready to hire your next depot hand?
Once the crew is in place, build compliant rosters in minutes, track early starts with GPS clock-ins and export award-ready timesheets to payroll.
Related resources
More templates and tools for waste and resource recovery employers
Waste Management Award pay guide
Every classification, penalty rate and allowance under MA000043, plus a free calculator.
View the guideWaste management rostering
How collection fleets roster early starts, depot clock-ins and licence-matched relief drivers.
See the industryHR policy templates
Free workplace policy templates including code of conduct, WHS and leave policies.
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This job description is aligned with Australian workplace award requirements
Depot hand job description FAQ
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A depot hand handles the yard-side work that keeps a collection fleet running: delivering, exchanging and repairing bins, washing down vehicles, keeping the yard clear, and assisting collection crews as an offsider where needed.
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No heavy vehicle licence is required. A Class C car licence is commonly needed for bin delivery runs, and a forklift licence is useful at larger depots, but the role is an entry point and training is provided.
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Level 2 under the Waste Management Award, above the Level 1 trainee classification. Level 2 covers labourers, depot hands, waste facility attendants, process workers and driver offsiders.
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Commonly, yes. It is the usual progression path — a depot hand who obtains a Heavy Rigid licence can move into a Level 5 collection driver role, which carries a higher award rate.
Before you download
General information only — not legal advice
This document is a general HR template provided for informational purposes only. It is not legal advice and may not reflect the latest changes in legislation or apply to every workplace situation. RosterElf Pty Ltd and the template provider accept no liability for any loss arising from reliance on this document. Users should seek independent legal advice and customise the template to ensure it complies with all relevant laws, awards and workplace requirements.